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2020 Volkswagen Jetta Reliability


#9 out of 12 in Compact Cars

MSRP
$18,895
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2020 Volkswagen Jetta Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2020 Volkswagen Jetta Recalls

There have been 2 safety recalls issued from NHTSA.

SEATS Recall Date: 08/25/2020
  • Summary: Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
  • Potential Number of Units Affected: 4854
  • Consequence: In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
  • Remedy: Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
  • Manufacturer Recall Number: 72L1, 72K8, 72K9
  • NHTSA Campaign ID: 20V505000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Recall Date: 06/16/2020
  • Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.
  • Potential Number of Units Affected: 1
  • Consequence: If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.
  • Remedy: Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.
  • Manufacturer Recall Number: 47Q2
  • NHTSA Campaign ID: 20V359000

2020 Volkswagen Jetta Warranty

Volkswagen covers the Jetta with a four-year/50,000-mile limited warranty.

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2020 Volkswagen Jetta

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J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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