2020 Tesla Model X Interior Review

Scorecard

Interior: 7.0

 The 2020 Tesla Model X has a stylish interior with many high-end materials, but critics harp on inconsistencies in build quality. On the plus side, the cabin has generally roomy first- and second-row seats, an intuitive touch screen, and generous cargo space.

  • "Inconsistent panel gaps, some paint and rubber gasket quality issues, and a few stray cabin noises from time to time reduce the quality feeling of our test vehicle. A Mercedes-Benz it's not." -- Edmunds (2019)
  • "Inside, the Model X is essentially identical to the Tesla Model S sedan. That means comfort is high, as is material quality, but fit can be inconsistent." -- Kelley Blue Book (2018)
  • "There's no question that the materials are high-quality; all dashboard and door panels are covered with soft-touch material. However, our test car had multiple fit issues. The carpet was gapping in the driver's side footwell and the trim surrounding the windows didn't universally fit well." -- Consumer Reports (2018)

Seating

The Tesla Model X comes standard with five seats in two rows, though six-seat and seven-seat three-row configurations are available. The front seats are plush and spacious enough for taller adults. The second row is comfy as well and provides ample headroom, though legroom is merely OK for adults. The third-row seats are cramped and best reserved for kids. All seats are heated and covered with synthetic leather upholstery.

The Model X has up to four complete sets of LATCH connections, depending on the seating configuration.

  • "Seat comfort in the first two rows is notable, and there's good legroom for taller passengers, provided that no one is sitting behind them. The Model X's third row is barely usable for adults due to the tight proportions. A big chunk of the hatchback's glass rear window is set above the occupants' heads as well." -- Autotrader
  • "There's ample space up front. The headroom is respectable in the second row because of the door's skylight windows. But the second-row legroom could be better, and the front seatback is hard and knee-unfriendly. The third-row seating is tight and best for children only." -- Edmunds (2019)
  • "Each [second-row] seat is well-padded and wide enough to fit most adults. However, compared to other luxury SUVs, legroom is only adequate rather than generous. Moving the seat back creates more space for the second row while basically eliminating room in the third row. Consider the third-row seat suitable only for kids." -- Consumer Reports (2018)

Interior Features

The Tesla Model X comes standard with a 17-inch touch screen, a navigation system, a digital gauge cluster, Bluetooth, two USB ports, satellite radio, HD Radio, a 17-speaker stereo, a Wi-Fi hot spot, a smartphone charging pad, and keyless entry.

This extra-large touch screen has an intuitive menu structure and sharp graphics. It also responds quickly to inputs. Most of the on-screen buttons are large and easy to see, but the small climate control buttons at the bottom can be awkward to adjust.

Several safety features are standard as part of the Autopilot system, including blind spot monitoring, lane keep assist, a surround-view parking camera system, parking sensors, forward and side collision warning, automatic emergency braking, adaptive cruise control, and automatic high-beam headlights. Available driver assistance features include automated lane changing, automated parking, a vehicle summon mode, and full self-driving capability once it gets regulatory approval.

See 2020 Tesla Model X specs »

  • "Among the Model X's most impressive features, however, is the upgraded Autopilot, which allows for varying degrees of self-driving. The Model X can take itself up on-ramps, navigate traffic, slow or stop the car and even self-park. With the Summon feature, owners can use a smartphone to call for the Model X, which will back itself out of a parking spot and come to them." -- Autotrader
  • "Nearly all secondary controls are controlled via the tall touchscreen, which works well for the topmost controls. But for the HVAC functions at the bottom, this format isn't ideal. The instrument cluster is very clear." -- Edmunds (2019)
  • "The screen's system logic is very straightforward. Icons and fonts are generally large and easy to read, and tapping the big on-screen buttons is simple. Unlike other cars, the Tesla screen is very responsive. Swipe motions, used for moving through media and music selections and for the on-screen tuning 'knob,' work just like on your phone or tablet." -- Consumer Reports (2018)

Cargo

The Tesla Model X has 88 cubic feet of cargo space split between a small front trunk and a larger rear cargo area. The rear area can easily accommodate big items when the back seats are folded. It is worth noting that the six-seat configuration has second-row captain’s chairs that do not fold. If you want space to carry bulky items, you'll want to stick with the five- or seven-person configurations, which feature folding rear seats.

  • "As for cargo space, the Model X has lots of it. Room behind the second row is decent, although if you opt for the 6-passenger version, the seats don't fold flat as they do with the bench configuration in the 5- and 7-passenger model, limiting overall cargo space. There's also additional room in the spot where an engine should be, up to 6.6 cu ft to be exact." -- Autotrader
  • "The rear hatch power opens to reveal a flat cargo area behind the third-row seats. The cargo floor can be flipped up to give access to a nice deep floor well that can help keep groceries corralled. The cargo area is also useful in carrying a few full-size suitcases. If you need more room just fold the third-row seats and you get an extended flat cargo floor. But be careful that you don't crush taller items with the sloping rear hatch." -- Consumer Reports (2018)
  • "A sizable storage well beneath the rear floor adds further cargo capacity, as does the small storage space beneath the front hood." -- Automobile Magazine (2016) 

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