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2020 Tesla Model X Review

The Tesla Model X ranks near the top of the luxury hybrid and electric SUV class thanks to its swift acceleration, buttoned-down handling, superb all-electric driving range, spacious cabin, and advanced features.

Pros & Cons

  • Quick acceleration and poised handling
  • Long all-electric driving range
  • Advanced tech and safety features
  • Large cargo area
  • Cramped third-row seats
  • Interior fit and finish issues

New for 2020

  • Adaptive suspension now standard
  • Electric driving range increased slightly to 328 miles




Critics' Rating: 7.9
Performance: 9.3
Interior: 7.0
This model has never been fully tested for safety. Its overall score is being calculated without safety.
This model has never been fully tested for reliability. Its overall score is being calculated without reliability.

 Is the Tesla Model X a Good SUV?

Yes, the 2020 Tesla Model X is a great SUV and not just because it offers more than 300 miles of all-electric driving range. The Model X accelerates briskly and handles turns with composure, while also providing a smooth and comfortable ride. Its interior is cleanly styled, well equipped, and spacious, boasting generous cargo room and seating for up to seven people. Additionally, its onboard technology is cutting-edge, from the massive 17-inch touch screen to the Autopilot suite of driver assistance features.

The execution isn’t perfect, however. For instance, the Falcon Wing rear doors can be more impractical than useful, and there are some interior fit and finish issues. Additionally, the optional third row is best left to children. Even so, the Model X stands out as one of the best in the luxury hybrid and electric SUV class.

Should I Buy the Tesla Model X?

The Model X is a great choice if you’re shopping for an all-electric SUV. It’s practical, efficient, and rewarding to drive. It is expensive, though, with prices starting at around $85,000, and it’s no longer the only option in this segment. New electric SUVs like the Audi e-tron and Jaguar I-Pace offer similar refinement and performance but at a lower price. If you’re simply looking to trim your fuel bill, plug-in hybrid SUVs like the Porsche Cayenne E-Hybrid may be worth a look as well.

Compare the Model X, e-tron, and I-Pace »

Should I Buy a New or Used Tesla Model X?

Tesla launched the Model X as an all-new SUV for the 2016 model year, and it has seen minimal changes since then. This means that you can likely save money by shopping for an older Model X while still finding many of the same features from the latest model, even if they weren’t originally offered. This is possible because of Tesla’s over-the-air software updates.

You can even find older models with similarly high driving ranges. For instance, the Model X from 2016 offers up to 289 miles of range in its P100D configuration. The 2020 Model X Long Range has 328 miles of range.

If you're considering an older model, be sure to read our 2017 Model X, 2018 Model X, and 2019 Model X reviews to help make your decision. Also check out our Used Car Deals page to learn about savings and discounts you can find on used vehicles.

Compare the 2018, 2019, and 2020 Model X »

We Did the Research for You: 23 Reviews Analyzed

We’ve analyzed 23 Tesla Model X reviews, as well as hard data points like fuel economy estimates and reliability scores, to help you make the best car-buying decision possible. This 2020 Model X review incorporates applicable research for all models in this generation, which launched for 2016.

Why You Can Trust Us

U.S. News Best Cars has been ranking and reviewing vehicles since 2007, and our team has decades of experience in the auto industry. Though we’re passionate about cars, we’re even more committed to providing helpful consumer advice. To maintain objectivity, we don’t accept expensive gifts or trips from car companies.

How Much Does the Tesla Model X Cost?

The 2020 Tesla Model X starts at $79,990, making it one of the pricier vehicles in the luxury hybrid and electric SUV class. Upgrading to the Performance trim raises the price to $99,990.

Can I Lease the Tesla Model X?

Yes, Tesla offers lease options on its vehicles.

Tesla Model X Versus the Competition

Which Is Better: Tesla Model X or Tesla Model S?

The Tesla Model S is a luxury electric car that has a lot in common with the Model X SUV. Both have the same 100-kWh battery pack and standard all-wheel-drive system, as well as many of the same tech and safety features. Both have similar interior and exterior styling as well. Go with the Model X if practicality is your top concern. The Model X has more cargo space, and it can seat up to seven occupants, whereas the Model S only seats five.

Otherwise, the Model S is the better choice. It has a longer driving range of up to 373 miles (45 more than the X), it feels even livelier to drive on winding roads, and its starting price is about $5,000 less than its Tesla sibling.

Which Is Better: Tesla Model X or Tesla Model 3?

The Tesla Model 3 is the brand’s smallest luxury electric car, and – for most shoppers – it’s a better starting point than the Model X. The Model 3 is considerably less expensive than the X: Prices start at around $38,000. The 3 is available with either rear-wheel drive or all-wheel drive, and it offers a comparably high driving range of 322 miles. It’s more enjoyable to drive as well. That said, the Model 3 only has five seats and offers far less cargo space than the X.

Compare the Model X, Model S, and Model 3 »

Model X Performance

Model X Motor: Electrifying

The Tesla Model X is equipped with a 100-kWh battery and two electric motors, one powering the front wheels and the other powering the rear wheels. This electric all-wheel-drive system provides the Model X with astonishingly quick acceleration. Step on the throttle, and the SUV zips smoothly and confidently up to speed. There’s also ample passing power at highway speeds.

The standard Model X can accelerate from zero to 60 mph in just 4.4 seconds. The Performance model cuts that sprint to 2.6 seconds when in Ludicrous Mode. That’s faster than most luxury sports cars can manage, let alone luxury SUVs.

Model X MPGe: Terrific

The Model X Long Range gets an EPA-estimated 99 MPG-equivalent in the city and 93 MPG-equivalent on the highway. The Model X Performance is rated at 90 MPGe in the city and 89 MPGe on the highway.

Those are outstanding estimates for an SUV and tops in the luxury hybrid and electric SUV class.

For more information, check out What is MPGe?

What Is the Driving Range of a Tesla Model X?

The Model X Long Range has an EPA-estimated driving range of 328 miles. The Model X Performance has a range of 305 miles.

How Do You Charge the Tesla Model X?

You can charge the Tesla Model X at home through a 120-volt outlet or a 240-volt outlet. Another home-charging option is a charging station offered by Tesla or third-party companies. When you’re on the road, you can charge quickly using Tesla’s Supercharger stations, or use the included adapter to use J1772 charging stations. You can also take advantage of CHAdeMO stations with an available adapter.

How Long Does it Take to Charge the Tesla Model X?

It takes about 10 hours to fully recharge the Model X’s battery pack using a 240-volt household outlet. Plugging in at a Tesla Supercharger station can provide 115 miles of driving range in about 15 minutes or a full charge in an hour and a half.

Where Can I Charge the Tesla Model X?

There are nearly 2,000 Supercharger stations with almost 17,500 Superchargers across the country. You can also charge the Model X at any of the nearly 25,000 charging stations throughout the U.S. Note that charging a Tesla at a non-Supercharger station will require the use of the included adapter for J1772 chargers or the available CHAdeMO adapter for CHAdeMO chargers.

How Long Will the Tesla Model X's Battery Last?

According to Tesla CEO Elon Musk, the Model X’s battery can last up to 500,000 miles. To get the greatest life from the battery, Tesla encourages users to leave their car plugged into a charger if you don’t plan on driving it for weeks at a time. The Model X will automatically maintain a charge level that can be adjusted by the owner to maximize the life of the battery. The company also recommends that owners charge the battery regularly to maintain peak performance. Owners are discouraged from letting the battery fully deplete as this could damage important components or require a replacement of the 12V battery. Importantly, any repairs resulting from a fully depleted battery are the responsibility of the owner and are not covered by the warranty.

Model X Ride and Handling: Shockingly Agile

The Tesla Model X is a heavy SUV, but it doesn’t feel like it from behind the wheel. The Model X remains stable around turns, its steering is quick and nicely weighted, and its brakes provide strong stopping power. The Model X also benefits from an adaptive suspension, which comes standard in all new models. It helps soak up road bumps and dips comfortably. That said, it’s less effective on models with the 22-inch wheels and low-profile tires.

How Fast Is the Tesla Model X?

The standard Long Range model can sprint from zero to 60 mph in 4.4 seconds, while the Performance model can make the dash in 2.6 seconds.

Is the Tesla Model X Available With All-Wheel Drive?

Yes, all Tesla Model X trims come standard with all-wheel drive.

Model X Towing Capacity

The Tesla Model X can tow up to 5,000 pounds when properly equipped.

Read more about performance »

Model X Interior

How Many People Does the Model X Seat?

The Tesla Model X is offered in three seating configurations. A five-seat, two-row layout is standard; six-seat and seven-seat layouts with three rows are available.

Regardless of configuration, the first- and second-row seats are comfortable and supportive. There is sufficient space for the most part, though the second row's accommodations aren't overly generous. Forward visibility is excellent as well, due in part to the large panoramic windshield. On the other hand, the third row is snug, so it’s best reserved for children. Synthetic leather upholstery and heated seats come standard in all rows.

One of the Model X’s most distinctive features is its rear Falcon Wing doors, which electronically swing up rather than out like a conventional door. This setup makes it easy to access the back seat in tight parking spots. The downside is that these doors can’t fully open in garages with low ceilings, and they prevent the use of a roof rack.

Model X and Child Car Seats

The Model X has up to four complete sets of LATCH car-seat connections, depending on the seating layout.

Model X Interior Quality

The Tesla Model X has a stylish interior with clean lines and quality materials like soft-touch plastics, synthetic leather, and metallic trim. The overall look is modern and upscale, but the cabin is dogged by some fit and finish issues. Critics note inconsistent gaps between interior panels.

Model X Cargo Space

The Tesla Model X has a total of 88 cubic feet of cargo room. That’s far better than what most luxury hybrid and electric SUVs offer. This space includes a front trunk, or "frunk," which can accommodate smaller items like a pair of carry-on bags.

The Model X’s rear bench seats fold flat in the five- and seven-seat configurations, but the six-seat layout has second-row captain’s chairs that do not fold at all. You’ll want to avoid this configuration if you plan on hauling bulky items.

Model X Infotainment, Bluetooth, and Navigation

The Tesla Model X is packed with standard features, including a 17-inch touch screen, a digital gauge cluster, a navigation system, Bluetooth, two USB ports, a 17-speaker stereo, HD Radio, satellite radio, a smartphone charging pad, and a Wi-Fi hot spot.

The massive touch screen dominates the middle of the dashboard. It’s user-friendly though. The menu structure is simple and intuitive, the screen reacts promptly to inputs, and - much like a smartphone - it recognizes swipe and pinch-to-zoom gestures. The downside is that the climate control buttons are small and placed at the bottom of the screen, making them harder to adjust while driving. It’s worth noting that the system doesn’t support Apple CarPlay or Android Auto for integrating your smartphone.

How Is the Tesla Model X Software Updated?

Tesla provides free over-the-air software updates to its vehicles to regularly improve and add new features. These can include updates to the vehicle’s operating and infotainment systems. Software updates can also alter the Model X’s horsepower, driving range, and safety features. You can also purchase some safety features and performance upgrades via OTA updates at any time.

Read more about interior »

Model X Reliability

Is the Tesla Model X Reliable?

J.D. Power does not currently evaluate Tesla's electric vehicles for reliability.

Tesla Model X Warranty

Tesla covers the Model X with a four-year/50,000-mile basic warranty and an eight-year/150,000-mile warranty for the battery and drive unit.

Read more about reliability »

Model X Safety

Model X Crash Test Results

The National Highway Traffic Safety Administration gave the Model X an overall safety rating of five out of five stars, as well as five stars in the frontal crash, side crash, and rollover tests.

The Insurance Institute for Highway Safety has not tested the Model X.

Model X Safety Features

The Tesla Model X comes standard with the Autopilot suite of driver assistance features. These include forward and side collision warning, automatic emergency braking, adaptive cruise control, blind spot monitoring, lane keep assist, a surround-view parking camera system, parking sensors, and automatic high-beam headlights. When in Autopilot mode, the Model X can steer, accelerate, and brake within its lane.

Full self-driving capability is an $8,000 option. Once given regulatory approval, this feature will allow the Model X to drive autonomously. It currently gives the Model X the ability to make lane changes automatically, park itself, and return to you from its parking spot (referred to as the "summon" feature).

Read more about safety »

Model X Dimensions and Weight

The Tesla Model X is 16.5 feet long and its curb weight ranges from 5,421 to 5,531 pounds, depending on configuration.

Where Is the 2020 Tesla Model X Built?

Tesla builds the Model X in California.

Which Tesla Model X Model Is Right for Me?

The 2020 Tesla Model X is offered in two configurations: Long Range and Performance. We think the Model X Long Range is the best pick for most shoppers. It costs $20,000 less than the Performance model, but it has an extra 23 miles of driving range and provides the same amenities and tech features. The only tradeoff is in acceleration, and it’s relatively minor. The sprint from zero to 60 mph takes 4.4 seconds with the Long Range and 2.6 seconds with the Performance.

Tesla Model X Long Range

The Model X Long Range has an MSRP of $79,990. It comes equipped with a 100-kWh lithium-ion battery pack, two electric motors, and all-wheel drive. This setup provides an EPA-estimated driving range of 328 miles.

Standard features include an adaptive air suspension, 20-inch alloy wheels, LED headlights, a 17-inch touch screen, a navigation system, a digital gauge cluster, Bluetooth, two USB ports, a Wi-Fi hot spot, a smartphone charging pad, satellite radio, HD Radio, 17 speakers, keyless entry, a heated steering wheel, synthetic leather upholstery, and a five-seat layout with heated front and rear seats.

A number of safety features are also standard as part of the Autopilot system, including blind spot monitoring, forward collision warning with brake assist, lane keep assist, adaptive cruise control, and a surround-view parking camera system with proximity sensors.

The options list is fairly short. A seven-seat layout is optional for $3,500 and a six-seat layout is available for $6,500. A set of 22-inch wheels is optional for $5,500. An upgraded suite of driver assist features is available for $8,000, and it adds the auto park, summon, and auto lane change abilities.

Tesla Model X Performance

The Model X Performance starts at $99,990. It adds a larger rear electric motor and Ludicrous Mode, which enables quicker acceleration but lowers the driving range to 305 miles. All other standard and available features carryover unchanged.

See 2020 Tesla Model X specs and trims »

The Final Call

The 2020 Tesla Model X does a lot of things well. It’s rewarding and comfortable to drive, packed with advanced tech and safety features and well-suited for hauling cargo or carrying up to seven people. It can also go farther between charges than any other electric SUV on the market. The Model X may not be perfect, but if you can look beyond its interior quirks, cramped optional third-row, and high price, there’s a lot to like.

Don’t just take our word for it. Check out comments from some of the reviews that drive our rankings and analysis.

  • "Several existing luxury brands and newcomers to the market are touting their electric-crossover SUVs, but only the Audi e-tron and Jaguar I-Pace are actually on sale at the start of 2020. And neither comes close to matching the range and performance of the comparatively pricey 2020 Tesla Model X. Able to travel up to 328 miles on a single charge, accelerate to 60 mph in as few as 2.7 seconds, and tow up to 5,000 pounds, the Model X makes owning an electric vehicle a viable alternative to a gasoline-powered model." -- Kelley Blue Book
  • "Ultimately, though, if all you want is either the quickest-accelerating SUV or the one with the craziest doors, you'll no doubt be quite satisfied with the Model X." -- Edmunds (2019)
  • "Looking at the Model X with eyes wide open shows that Tesla was trying too hard to be different, just to be different. The end product detracts from Tesla's impressive achievements, reducing practicality and adding complexity." -- Consumer Reports (2018) 

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