2012 Ram HD

Reliability


2012 Ram HD Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

Scorecard

Reliability:
J.D. Power Ratings Logo

Key:

2012 Ram HD Recalls

There have been 3 safety recalls issued from NHTSA.

POWER TRAIN Recall Date: December 20, 2017
  • Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
  • Potential Number of Units Affected: 1,482,874
  • Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
  • Remedy: The remedy for this recall is still under development. The recall is expected to begin February 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 17V821000
AIR BAGS:FRONTAL Recall Date: 07/21/2015
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
  • Potential Number of Units Affected: 1060531
  • Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
  • Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall is expected to begin September 19, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
  • Dates of Manufacture: JAN 17, 2011 to OCT 06, 2014
  • Manufacturer Recall Number: R36
  • NHTSA Campaign ID: 15V459000
ENGINE AND ENGINE COOLING:ENGINE:DIESEL Recall Date: 10/07/2014
  • Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
  • Potential Number of Units Affected: 314704
  • Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
  • Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. The recall is expected to begin December 5, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
  • Dates of Manufacture: MAR 26, 2009 to SEP 04, 2013
  • Manufacturer Recall Number: P65
  • NHTSA Campaign ID: 14V635000

2012 Ram HD Warranty

Warranty information last updated: 12/29/15

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

All information provided by J.D. Power and Associates is proprietary information owned by J.D. Power and Associates and is protected by U.S. and international copyright law and conventions. Reproduction of this information, in whole or in part, by any means is prohibited without the express written consent of J.D. Power and Associates, other than printing copies of the J.D. Power and Associates content by site visitors for their personal use. J.D. Power and Associates® is a registered trademark of J.D. Power and Associates.

Find the Best Price

Enter your zip code to get local pricing.

Get Dealer Quotes

To get dealer quotes, enter your zip code.

Search Used Listings

To search used listings, enter your zip code.

Change Location

Enter your zip code to see listings near you.

Please enter a valid zipcode