2011 Ram HD

Reliability


2011 Ram HD Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2011 Ram HD Recalls

There have been 5 safety recalls issued from NHTSA.

POWER TRAIN Recall Date: December 20, 2017
  • Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
  • Potential Number of Units Affected: 1,482,874
  • Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
  • Remedy: The remedy for this recall is still under development. The recall is expected to begin February 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 17V821000
ENGINE AND ENGINE COOLING:ENGINE:DIESEL Recall Date: 10/07/2014
  • Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
  • Potential Number of Units Affected: 314704
  • Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
  • Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. The recall is expected to begin December 5, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
  • Dates of Manufacture: MAR 26, 2009 to SEP 04, 2013
  • Manufacturer Recall Number: P65
  • NHTSA Campaign ID: 14V635000
STEERING:LINKAGES:TIE ROD ASSEMBLY Recall Date: 07/06/2011
  • Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008. BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE.. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
  • Potential Number of Units Affected: 242,780
  • Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
  • Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
  • Notes: CHRYSLER SAFETY RECALL NO. L16. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 11V350000
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID Recall Date: 12/07/2010
  • Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 DODGE RAM TRUCKS MANUFACTURED FROM MARCH 2009 THROUGH OCTOBER 2010. SOME VEHICLES EQUIPPED WITH DIESEL ENGINE AND A HYDROBOOST BRAKE SYSTEM MAY BE EQUIPPED WITH A POWER STEERING RESERVOIR CAP WITH EXCESSIVE VENT PRESSURE LEVELS THAT MAY RESULT IN BRAKE PEDALS THAT ARE SLOW TO RETURN.
  • Potential Number of Units Affected: 76122
  • Consequence: BRAKE LIGHTS THAT ARE SLOW TO EXTINGUISH COULD INCREASE THE RISK OF A CRASH.
  • Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING RESERVOIR CAP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
  • Notes: CHRYSLER SAFETY RECALL NO. K33. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 10V616000
STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 10/07/2010
  • Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.
  • Potential Number of Units Affected: 26397
  • Consequence: LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.
  • Remedy: DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
  • Notes: CHRYSLER'S CAMPAIGN NUMBER IS K26. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 10V475000

2011 Ram HD Warranty

The 2011 Ram Heavy Duty comes with a three-year/36,000-mile bumper-to-bumper warranty and a five-year/100,000-mile powertrain warranty.  IntelliChoice gives the base models of the 2011 Ram 2500 a value rating of “Poor” for its five-year cost of ownership, and gives the 3500 a rating of “Below Average.” These ratings mean that over a period of five years, it will cost more money to own a Ram Heavy Duty than other trucks in the category, like a Ford Super Duty or a Chevy Silverado HD, which both earn ratings in the middle between “About Average” and “Better Than Most.”

Warranty information last updated: 7/14/11

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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