10 Most Reliable Car Brands of 2016

2016 Lexus GX
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These Car Brands Earn the Best Reliability Ratings

Quality and dependability – the words go together like peanut butter and jelly, but what do they mean? The J.D. Power Vehicle Dependability Study measures the factors that affect purchase decisions and brand loyalty.

Each year, J.D. Power, a U.S. News & World Report partner, examines problems reported by the original owners of three-year-old vehicles. This year’s study organized complaints about these 2013 model year vehicles into eight vehicle categories: Exterior, features (including controls and displays), seats, interior, driving experience, audio (including communication, entertainment and navigation), HVAC, and engine and transmission.

Measured in terms of problems per 100 vehicles over a 12-month period, the overall industry average clocked in at 152 problems per 100 vehicles this year, compared with 147 problems per 100 vehicles last year. Infotainment system malfunctions – primarily problems with Bluetooth pairing (53 percent) and voice recognition commands (67 percent) – continued to garner the most complaints from vehicle owners.

Here are the top 10 brands as determined by the 2016 U.S. Vehicle Dependability Study, based on a survey of 33,560 original owners of 2013 model-year vehicles after three years of ownership.

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