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2018 Mitsubishi Eclipse Cross Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2018 Mitsubishi Eclipse Cross Recalls

There have been 2 safety recalls issued from NHTSA.

FORWARD COLLISION AVOIDANCE: PEDESTRIAN AUTOMATIC EMERGENCY BRAKING Recall Date: 09/13/2018
  • Summary: Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
  • Potential Number of Units Affected: 9166
  • Consequence: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
  • Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
  • Dates of Manufacture: DEC 25, 2017 to JUN 20, 2018
  • Manufacturer Recall Number: SR-18-007
  • NHTSA Campaign ID: 18V620000
ELECTRONIC STABILITY CONTROL Recall Date: 09/13/2018
  • Summary: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
  • Potential Number of Units Affected: 58916
  • Consequence: If the safety systems do not function as intended, it can increase the risk of a crash.
  • Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
  • Dates of Manufacture: DEC 25, 2017 to APR 11, 2018
  • Manufacturer Recall Number: SR-18-008
  • NHTSA Campaign ID: 18V621000

2018 Mitsubishi Eclipse Cross Warranty

The Mitsubishi Eclipse Cross comes with a five-year/60,000-mile warranty and a 10-year/100,000-mile powertrain warranty.

Warranty information last updated: 6/28/19

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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