2011 Mercedes-Benz Sprinter

Reliability


$8,214 - $9,912

2011 Mercedes-Benz Sprinter Reliability Ratings

Reliability ratings are not available at this time.

2011 Mercedes-Benz Sprinter Recalls

There have been 4 safety recalls issued from NHTSA.

AIR BAGS Recall Date: July 28, 2017
  • Summary: Daimler Vans USA, LLC (DVUSA) is recalling certain 2010-2011 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
  • Potential Number of Units Affected: 20,665
  • Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
  • Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall partially supersedes recall 16V-379.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 17V479000
AIR BAGS Recall Date: 02/10/2016
  • Summary: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
  • Potential Number of Units Affected: 136,361
  • Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
  • Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall is expected to begin on April 11, 2016. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 16V077000
SEATS Recall Date: 06/13/2011
  • Summary: SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 2500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. CERTAIN SEAT BENCHES HAVE BEEN MOUNTED WITH A LATCH BRACKET FOR CHILD RESTRAINTS THAT WAS NOT WELDED PROPERLY.
  • Potential Number of Units Affected: 47
  • Consequence: IN THE EVENT OF A CRASH, THE SEAT BENCHES IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A CHILD RESTRAINT MAY NOT STAY PROPERLY SECURED, INCREASING THE RISK OF INJURY.
  • Remedy: DEALERS WILL INSPECT THE SEAT BENCH AND REPLACE THE BENCH AS NEEDED, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
  • Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 11V324000
SEAT BELTS Recall Date: 2008-2011
  • Summary: MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.
  • Potential Number of Units Affected: 3,437
  • Consequence: IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
  • Remedy: MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
  • Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 11V210000

2011 Mercedes-Benz Sprinter Warranty

The 2011 Mercedes Sprinter is covered by a three-year/36,000-mile basic limited warranty, and comes with five-year/100,000-mile warranties for both the engine and corrosion on the outer body. The Mercedes-Benz Sprinter is basically a rebadged Dodge Sprinter, which earned a predicted reliability rating of three out of five from J.D. Power when it was brand new. This is about average for vehicles in its class. The Ford E-Series Van got a predicted reliability rating of 3.5, and the GMC Savana Cargo van earned 2.5 out of five.

Warranty information last updated: 5/27/11

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