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2020 Mercedes-Benz GLE-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2020 Mercedes-Benz GLE-Class Recalls

There have been 7 safety recalls issued from NHTSA.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS Recall Date: 10/03/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.
  • Potential Number of Units Affected: 13799
  • Consequence: The detached trim can become a road hazard, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect and fasten the rear door window trim, as necessary, free of charge. The recall began November 8, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100011.
  • Dates of Manufacture: AUG 22, 2018 to SEP 26, 2019
  • Manufacturer Recall Number: 2019100011
  • NHTSA Campaign ID: 19V709000
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL Recall Date: 09/08/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
  • Potential Number of Units Affected: 1478
  • Consequence: Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
  • Remedy: MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
  • Dates of Manufacture: JUL 12, 2018 to AUG 29, 2019
  • Manufacturer Recall Number: 2019090005
  • NHTSA Campaign ID: 19V648000
EQUIPMENT:AIR CONDITIONER Recall Date: 08/11/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
  • Potential Number of Units Affected: 18392
  • Consequence: If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
  • Dates of Manufacture: SEP 04, 2018 to AUG 01, 2019
  • Manufacturer Recall Number: 2019080005
  • NHTSA Campaign ID: 19V587000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Recall Date: 08/01/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4MATIC and GLE450 4MATIC vehicles. The connection between the fuel filler pipe and the fuel tank may have been improperly welded, allowing a fuel leak.
  • Potential Number of Units Affected: 128
  • Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will replace the fuel tank, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090001.
  • Dates of Manufacture: APR 11, 2019 to JUN 24, 2019
  • Manufacturer Recall Number: 2019090001
  • NHTSA Campaign ID: 19V572000
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR Recall Date: 07/18/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
  • Potential Number of Units Affected: 1957
  • Consequence: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
  • Dates of Manufacture: NOV 18, 2018 to JUL 02, 2019
  • Manufacturer Recall Number: 2019080008
  • NHTSA Campaign ID: 19V540000
STRUCTURE Recall Date: 06/13/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. A welding error during production may have resulted in a small hole in the floor, possibly allowing water to leak into the passenger cabin.
  • Potential Number of Units Affected: 753
  • Consequence: Water in the passenger compartment may affect the vehicle's electrical systems, increasing the risk of a crash or injury.
  • Remedy: MBUSA will notify owners, and dealers will seal the affected area, free of charge. The recall began July 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019060007.
  • Dates of Manufacture: JUN 27, 2018 to APR 03, 2019
  • Manufacturer Recall Number: 2019060007
  • NHTSA Campaign ID: 19V459000
AIR BAGS:PASSENGER SIDE FRONTAL Recall Date: 06/13/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350 4Matic and GLE450 4Matic vehicles. In the event of a crash while the temperature in the passenger cabin is very high, the passenger frontal air bag deployment may be delayed or may not completely deploy.
  • Potential Number of Units Affected: 11
  • Consequence: An air bag that does not deploy as intended can increase the risk of injury in the event of a crash.
  • Remedy: MBUSA has notified dealers. All affected vehicles are still within the manufacturer's control. Dealers will replace the passenger air bag module, free of charge. The recall began August 14, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019070011.
  • Dates of Manufacture: JUN 27, 2018 to NOV 18, 2018
  • Manufacturer Recall Number: 2019070011
  • NHTSA Campaign ID: 19V458000

2020 Mercedes-Benz GLE-Class Warranty

The 2020 Mercedes GLE comes with a four-year/50,000-mile limited warranty.

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2020 Mercedes-Benz GLE-Class

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J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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