$36,872 - $67,167

2016 Mercedes-Benz GL-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2016 Mercedes-Benz GL-Class Recalls

There have been 6 safety recalls issued from NHTSA.

COMMUNICATION Recall Date: 10/31/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
  • Potential Number of Units Affected: 24226
  • Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
  • Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
  • Dates of Manufacture: JAN 19, 2012 to OCT 05, 2016
  • Manufacturer Recall Number: 2019120008
  • NHTSA Campaign ID: 19V787000
SUSPENSION:FRONT Recall Date: 04/26/2018
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
  • Potential Number of Units Affected: 9725
  • Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
  • Dates of Manufacture: DEC 22, 2010 to MAY 31, 2016
  • Manufacturer Recall Number: 2018070015
  • NHTSA Campaign ID: 18V272000
STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 04/10/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
  • Potential Number of Units Affected: 58323
  • Consequence: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: AUG 04, 2015 to JUN 06, 2016
  • Manufacturer Recall Number: 2017050013
  • NHTSA Campaign ID: 17V241000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Recall Date: 03/13/2017
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
  • Potential Number of Units Affected: 51
  • Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: DEC 31, 2007 to DEC 31, 2016
  • NHTSA Campaign ID: 17V177000
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM Recall Date: 02/07/2017
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.
  • Potential Number of Units Affected: 37
  • Consequence: The loose bolt may cause improper wheel tracking, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the tightness of the bolt connecting the upper control arm and the axle stub on the affected vehicles, replacing the upper control arm if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JAN 05, 2016 to JAN 05, 2016
  • NHTSA Campaign ID: 17V081000
AIR BAGS:FRONTAL Recall Date: 12/14/2016
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.
  • Potential Number of Units Affected: 47799
  • Consequence: If the front passenger air bag does not deploy as necessary in the event of a crash, the front passenger has an increased risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will update the OCS software, free of charge. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: APR 22, 2014 to MAY 09, 2016
  • Manufacturer Recall Number: 2016120004
  • NHTSA Campaign ID: 16V903000

2016 Mercedes-Benz GL-Class Warranty

Warranty information last updated: 3/8/19

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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