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2020 Mercedes-Benz E-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2020 Mercedes-Benz E-Class Recalls

There have been 3 safety recalls issued from NHTSA.

SEATS:MID/REAR ASSEMBLY Recall Date: 06/04/2020
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450, AMG E63S, GLC300, AMG GLC43, AMG GLC63, AMG GT53, and AMG GT63 vehicles equipped with rear seatbacks that can be electrically unlatched. The left-rear seatback latch may not be strong enough to withstand certain loads. If cargo were to strike the left-rear seatback, the latch may fail.
  • Potential Number of Units Affected: 1352
  • Consequence: In the event of a crash, if the left-rear seatback latch fails, it can increase the risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will replace the left-rear seatback latch, free of charge. The recall began August 17, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020070004.
  • Manufacturer Recall Number: 2020070004
  • NHTSA Campaign ID: 20V328000
SEAT BELTS:FRONT:WEBBING Recall Date: 04/20/2020
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 E450 Coupe vehicles. The front left seatbelt may be improperly installed, potentially allowing the seatbelt to contact sharp metal components and damage the seatbelt webbing.
  • Potential Number of Units Affected: 6
  • Consequence: A damaged seatbelt may not properly restrain an occupant, increasing the risk of injury in the event of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect and reroute the front left seatbelt as necessary, or replace it if the webbing is damaged, free of charge. The recall began May 22,2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020050001.
  • Manufacturer Recall Number: 2020050001
  • NHTSA Campaign ID: 20V228000
COMMUNICATION Recall Date: 02/06/2020
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
  • Potential Number of Units Affected: 239
  • Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
  • Manufacturer Recall Number: 2020030016
  • NHTSA Campaign ID: 20V068000

2020 Mercedes-Benz E-Class Warranty

Mercedes-Benz covers the E-Class with a four-year/50,000-mile limited warranty.

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2020 Mercedes-Benz E-Class

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