$46,847 - $87,293

2018 Mercedes-Benz E-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2018 Mercedes-Benz E-Class Recalls

There have been 11 safety recalls issued from NHTSA.

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Recall Date: 07/30/2020
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
  • Potential Number of Units Affected: 56
  • Consequence: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall is expected to begin September 29, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
  • Manufacturer Recall Number: 2020080015
  • NHTSA Campaign ID: 20V449000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER Recall Date: 01/26/2020
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 E63 AMG 4MATIC, E63S AMG 4MATIC Wagon, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, and S63 AMG 4MATIC and 2019 G63 AMG 4MATIC, AMG GT63 4MATIC, AMG GT63S 4MATIC vehicles equipped with 4.0L 8-cylinder gasoline turbocharged engines. The oil feed line to the turbocharger may leak.
  • Potential Number of Units Affected: 2518
  • Consequence: An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will replace the oil feed line to the turbocharger, free of charge. The recall began March 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020023.
  • Manufacturer Recall Number: 2020020023
  • NHTSA Campaign ID: 20V048000
SEAT BELTS Recall Date: 10/31/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.
  • Potential Number of Units Affected: 29720
  • Consequence: The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.
  • Dates of Manufacture: JUN 01, 2018 to OCT 30, 2018
  • Manufacturer Recall Number: 2020020017
  • NHTSA Campaign ID: 19V788000
STRUCTURE:BODY Recall Date: 09/22/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E450 4MATIC Wagon, 2017-2018 E400 4MATIC Wagon, and 2018-2019 E63S 4MATIC Wagon vehicles. The rear spoiler may detach.
  • Potential Number of Units Affected: 4765
  • Consequence: If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. Note: This recall is an expansion of NHTSA recall number 18V-849. MBUSA's number for this recall is 2019090008.
  • Dates of Manufacture: OCT 05, 2016 to JAN 08, 2019
  • Manufacturer Recall Number: 2019090008
  • NHTSA Campaign ID: 19V676000
SEATS Recall Date: 02/25/2019
  • Summary: Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2017-2018 Mercedes-Benz C300 Cabriolet, C300 Coupe, AMG C43 Coupe, C300 4MATIC Cabriolet, C300 4MATIC Coupe, AMG C43 Cabriolet, AMG C63 Cabriolet, AMG C63 Coupe, AMG C63 S Cabriolet and AMG C63 S Coupe vehicles and 2018 Mercedes-Benz E400 Coupe, E400 Cabriolet, E400 4MATIC Cabriolet and E400 4MATIC Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
  • Potential Number of Units Affected: 22637
  • Consequence: If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
  • Remedy: Mercedes will notify owners, and dealers will inspect the locking of the seatback on the affected vehicles and replace the seatback lock, as necessary, free of charge. An interim owner letter was mailed on April 12, 2019 to notify owners. Owners will receive a second notification when the remedy is available. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040007.
  • Dates of Manufacture: AUG 13, 2015 to JUN 22, 2017
  • Manufacturer Recall Number: 2019040007
  • NHTSA Campaign ID: 19V130000
STEERING Recall Date: 12/06/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
  • Potential Number of Units Affected: 2
  • Consequence: If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall began January 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120010.
  • Dates of Manufacture: MAY 16, 2018 to MAY 16, 2018
  • Manufacturer Recall Number: 2018120010
  • NHTSA Campaign ID: 18V872000
STEERING:RACK AND PINION:RACK Recall Date: 11/28/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
  • Potential Number of Units Affected: 6373
  • Consequence: A car that cannot be properly steered has an increased risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
  • Dates of Manufacture: JAN 01, 2018 to OCT 04, 2018
  • Manufacturer Recall Number: 2019080012
  • NHTSA Campaign ID: 18V850000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES Recall Date: 10/14/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
  • Potential Number of Units Affected: 4073
  • Consequence: If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.
  • Dates of Manufacture: AUG 21, 2017 to NOV 22, 2017
  • Manufacturer Recall Number: 2018110002
  • NHTSA Campaign ID: 18V725000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION Recall Date: 08/02/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.
  • Potential Number of Units Affected: 345
  • Consequence: If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JUL 27, 2017 to APR 19, 2018
  • Manufacturer Recall Number: 2018100004
  • NHTSA Campaign ID: 18V515000
CHILD SEAT:LATCH STRAP Recall Date: 08/02/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E400 Cabrio and E400 4Matic Cabrio vehicles. The child seat anchoring system (ISOFIX) in these vehicles may not have been properly installed. As a result, in the event of a crash, the ISOFIX console may partially detach from the car body.
  • Potential Number of Units Affected: 39
  • Consequence: If the ISOFIX console partially detaches in a crash, it can increase the risk of injury for a child in a child seat.
  • Remedy: MBUSA will notify owners, and dealers will inspect the ISOFIX console, and replace it if necessary, free of charge. The recall began September 28, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018080015.
  • Dates of Manufacture: OCT 29, 2017 to NOV 01, 2017
  • Manufacturer Recall Number: 2018080015
  • NHTSA Campaign ID: 18V513000
SEATS Recall Date: 03/28/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
  • Potential Number of Units Affected: 3088
  • Consequence: If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.
  • Dates of Manufacture: APR 10, 2017 to AUG 10, 2017
  • Manufacturer Recall Number: 2018040007
  • NHTSA Campaign ID: 18V207000

2018 Mercedes-Benz E-Class Warranty

The Mercedes-Benz E-Class comes with a four-year/50,000-mile limited warranty.

Warranty information last updated: 6/28/19

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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