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2017 Mercedes-Benz E-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2017 Mercedes-Benz E-Class Recalls

There have been 15 safety recalls issued from NHTSA.

EXTERIOR LIGHTING:HEADLIGHTS Recall Date: 04/26/2018
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz E300 4Matic, E300, E43 AMG, and E400 vehicles. The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Potential Number of Units Affected: 42
  • Consequence: If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge. The recall is expected to begin in June 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018050012.
  • Dates of Manufacture: MAY 31, 2017 to JUN 19, 2017
  • Manufacturer Recall Number: 2018050012
  • NHTSA Campaign ID: 18V271000
EXTERIOR LIGHTING:HEADLIGHTS Recall Date: 03/05/2018
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 4Matic, E300, and E43 AMG vehicles fitted with LED headlights. These vehicles may have misadjusted headlights, possibly resulting in the low beam headlights insufficiently illuminating the roadway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Potential Number of Units Affected: 28
  • Consequence: An insufficiently illuminated roadway may increase the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the headlamp adjustment, adjusting it as necessary, free of charge. The recall began on April 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030005.
  • Dates of Manufacture: JAN 30, 2017 to FEB 14, 2017
  • Manufacturer Recall Number: 2018030005
  • NHTSA Campaign ID: 18V151000
STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 11/13/2017
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
  • Potential Number of Units Affected: 72
  • Consequence: If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
  • Dates of Manufacture: JUL 28, 2016 to FEB 13, 2017
  • Manufacturer Recall Number: 2017120009
  • NHTSA Campaign ID: 17V714000
AIR BAGS:FRONTAL Recall Date: 10/05/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG...
  • Potential Number of Units Affected: 495290
  • Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
  • Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
  • Manufacturer Recall Number: 2017110011
  • NHTSA Campaign ID: 17V627000
STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 09/18/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2017 C43 AMG, one E300 4Matic sedan, one GLC300, and one E43 AMG 4Matic sedan. These vehicles have electrical power steering control units with improperly welded contact pins.
  • Potential Number of Units Affected: 4
  • Consequence: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin November 10, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
  • Dates of Manufacture: SEP 21, 2016 to FEB 08, 2017
  • NHTSA Campaign ID: 17V574000
ELECTRICAL SYSTEM: INSTRUMENT PANEL Recall Date: 04/10/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
  • Potential Number of Units Affected: 15
  • Consequence: Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JUN 28, 2016 to APR 28, 2016
  • NHTSA Campaign ID: 17V245000
STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 04/10/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.
  • Potential Number of Units Affected: 58323
  • Consequence: If water enters the power steering control unit, the power steering assist may be deactivated, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the connector and inspect the electric power steering rack, replacing the rack as necessary. These repairs will be performed free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed June 30, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: AUG 04, 2015 to JUN 06, 2016
  • Manufacturer Recall Number: 2017050013
  • NHTSA Campaign ID: 17V241000
STRUCTURE:BODY:ROOF AND PILLARS Recall Date: 04/10/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 E300 and 2017 E300 4MATIC vehicles. The affected vehicles have a roof mounted spoiler that may not be properly attached and thus may detach while driving.
  • Potential Number of Units Affected: 411
  • Consequence: If the roof-mounted spoiler detaches while driving, it can become a road hazard, increasing a risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the roof spoilers, replacing them as necessary, free of charge. The recall began June 9, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: DEC 09, 2015 to NOV 10, 2016
  • NHTSA Campaign ID: 17V246000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Recall Date: 03/13/2017
  • Summary: Mercedes-Benz USA LLC, (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The front passenger air bag may not deploy properly if a front seat passenger is sitting on the edge of the seat or is laying in the seat with the seat reclined. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
  • Potential Number of Units Affected: 65
  • Consequence: In the event of a crash that necessitates air bag deployment, if the air bag does not deploy as intended, there would be an increased risk of occupant injury.
  • Remedy: MBUSA will notify owners, and dealers will update the air bag control module software, free of charge. The recall began April 13, 2017. Owner's can contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: APR 29, 2016 to JUN 15, 2016
  • NHTSA Campaign ID: 17V176000
ENGINE AND ENGINE COOLING:ENGINE Recall Date: 02/22/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
  • Potential Number of Units Affected: 307629
  • Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
  • Dates of Manufacture: JAN 31, 2014 to JAN 31, 2017
  • Manufacturer Recall Number: 2017080002
  • NHTSA Campaign ID: 17V114000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) Recall Date: 02/07/2017
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear.
  • Potential Number of Units Affected: 73
  • Consequence: If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JUL 17, 2016 to JUL 21, 2016
  • NHTSA Campaign ID: 17V078000
AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER) Recall Date: 02/07/2017
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, E300 4Matic, and E43 AMG vehicles. The front passenger occupant detection control unit may have been incorrectly installed. As a result, the front passenger seat occupant may be misclassified. For example, an adult may be misclassified as a child seat, causing the front passenger air bag to be deactivated in the event of a crash.
  • Potential Number of Units Affected: 12456
  • Consequence: If the passenger front air bag does not deploy as intended in the event of a crash, it can increase the risk of a injury.
  • Remedy: MBUSA will notify owners, and dealers will inspect the routing of the pressure hose of the seat occupancy detection control unit and replace the pressure hose and seat occupancy detection mat if necessary, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: DEC 09, 2015 to AUG 21, 2016
  • Manufacturer Recall Number: 2017030003
  • NHTSA Campaign ID: 17V076000
AIR BAGS:PASSENGER SIDE FRONTAL Recall Date: 02/07/2017
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 CLA250, CLA250 4Matic, E400 Coupe, E400 4Matic Coupe, E550 Coupe, E400 Cabriolet, E550 Cabriolet, E300, E300 4Matic, E400 Wagon, GLA250, and GLA250 4Matic vehicles. The pelvis air bag or the front passenger air bag inflator initiator may fail to ignite in the event of a crash.
  • Potential Number of Units Affected: 2112
  • Consequence: If the pelvis airbag or the front passenger airbag does not deploy as intended in the event of a crash, the occupants have an increased risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will replace the affected air bag modules, free of charge. The recall began March 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: AUG 14, 2016 to NOV 21, 2016
  • NHTSA Campaign ID: 17V080000
STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS Recall Date: 11/16/2016
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2017 E400 4Matic Coupe, E400 Convertible, E550 Coupe and E550 Convertible vehicles manufactured June 7, 2016, to September 8, 2016. On the affected vehicles, there may be insufficient clearance between the left catalytic converter and the composite underbody panel.
  • Potential Number of Units Affected: 799
  • Consequence: The insufficient clearance may cause the panel to melt, increasing the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will inspect and replace the underbody panel, as necessary, free of charge. The recall began December 2016. Owners may contact Mercedes customer service at 1-800-367-6372.
  • Dates of Manufacture: JUN 06, 2016 to SEP 07, 2016
  • Manufacturer Recall Number: 2016110008
  • NHTSA Campaign ID: 16V831000
FUEL SYSTEM, GASOLINE Recall Date: 10/18/2016
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2017 E300 Sedan and E300 Sedan 4Matic vehicles manufactured December 10, 2015, to June 30, 2016. In the affected vehicles, the rear bench seat frame may contact and damage the wiring harness for the fuel pump, fuel tank pressure sensor or fuel level gauge.
  • Potential Number of Units Affected: 6858
  • Consequence: Damage to the fuel pump wiring may result in an engine stall, increasing the risk of a crash.
  • Remedy: MBUSA has notified owners, and dealers will modify the routing of the affected wiring harness, repairing it as necessary, free of charge. The recall began October 28, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: DEC 09, 2015 to JUN 29, 2016
  • Manufacturer Recall Number: 2016100001
  • NHTSA Campaign ID: 16V758000

2017 Mercedes-Benz E-Class Warranty

The 2017 Mercedes-Benz E-Class comes with a four-year/50,000-mile limited warranty.

Warranty information last updated: 9/28/18

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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