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$54,050 - 111,750 MSRP

2020 Mercedes-Benz E-Class Review

A premium interior, cutting-edge technology, a cushioned ride, and a range of brawny engine options all help the 2020 Mercedes-Benz E-Class rank near the top of the luxury midsize car class.

Pros & Cons

  • Lavish cabin
  • Silky ride
  • Peppy lineup of engines
  • Below-average predicted reliability rating

Rankings & Research

The 2020 Mercedes-Benz E-Class's #2 ranking is based on its score within the Luxury Midsize Cars category. Currently the Mercedes-Benz E-Class has a score of 8.3 out of 10, which is based on our evaluation of 38 pieces of research and data elements using various sources.

8.3

Overall

Scorecard

Critics' Rating: 9.0
Performance: 7.9
Interior: 8.4
Safety: 9.8
Reliability:
J.D. Power Ratings Logo

Is the Mercedes-Benz E-Class a Good Car?

The Mercedes-Benz E-Class is a great luxury midsize car. It’s easy to find a model that will suit your needs since it comes in sedan, coupe, convertible, and wagon body styles. The E-Class has a class-leading interior and a refined ride. A subpar predicted reliability rating is about the only thing holding it back.

Should I Buy the Mercedes-Benz E-Class?

There’s a lot to like about the E-Class, but it costs a lot more than its rivals. It comes with a resplendent cabin and a ton of great tech features, but it lacks the sportiness of competitors such as the BMW 5 Series or the Audi A6.

Compare the E-Class, 5 Series, and A6 »

Should I Buy a New or Used Mercedes-Benz E-Class?

Outside of swapping the E 300 and its 241-horsepower engine for the E 350 and its more powerful and fuel-efficient 255-horsepower variant, Mercedes-Benz made no major changes to the 2020 E-Class. Since its redesign for 2017 (2018 for the coupe and cabriolet), the E-Class is largely unchanged. Shopping for a 2017 sedan or wagon or a 2018 coupe or convertible could get you a similar vehicle for less money. However, if you’re interested in the more powerful E 450 or AMG E 53 trims, you’ll have to stick with a 2019 model or newer.

If you’re considering an older model, be sure to read our 2017 E-Class, 2018 E-Class, and 2019 E-Class reviews to help make your decision. Also, check out our Used Car Deals page to learn about savings and discounts on used vehicles.

Compare the 2018, 2019, and 2020 E-Class »

We Did the Research for You: 29 Reviews Analyzed

To make our car rankings and reviews as consumer-oriented as possible, we do not rely on our personal opinions. Instead, we analyze hard data such as cargo space dimensions, horsepower specs, and predicted reliability, as well as the opinions of the automotive press.

This 2020 E-Class review draws on 29 reviews and incorporates applicable research for all models in this generation, which launched for 2017.

Why You Can Trust Us

U.S. News & World Report has been reviewing cars, trucks, and SUVs since 2007, and our Best Cars team has more than 75 years of combined automotive industry experience. We care about cars, but we care more about providing useful consumer advice. To ensure our impartiality, an independent party handles our advertising, and our editorial team doesn’t accept expensive gifts from automakers.

How Much Does the Mercedes-Benz E-Class Cost?

The entry-level E-Class E 350 starts at $54,050, which is one of the highest starting prices in the luxury midsize car class. The performance-oriented Mercedes-AMG vehicles can eclipse $111,000.

Check out our U.S. News Best Price Program for great savings at your local Mercedes-Benz dealer. You can also find excellent manufacturer incentives on our Mercedes-Benz deals page.

Mercedes-Benz E-Class Versus the Competition

Which Is Better: Mercedes-Benz E-Class or Mercedes-Benz C-Class?

The main reason to buy the Mercedes-Benz C-Class instead of the E-Class is if you want a smaller luxury car that is more affordable. The C-Class lacks the passenger and cargo space of its larger sibling, but it’s similar in most other ways. Both vehicles feature the same base engine and offer high-performance AMG variants. Both also provide a serene ride and feature high-class cabins. However, the base C-Class sedan costs around $12,600 less than the entry-level E-Class.

Which Is Better: Mercedes-Benz E-Class or Audi A6?

The E-Class is a slightly better choice than the Audi A6, but these are both great luxury midsize cars. Both vehicles have refined rides and performance-oriented variants with muscular engine options. The A6 has a sumptuous cabin, but the E-Class’ interior is even nicer. The Mercedes can also be had in more body types than the Audi, including a convertible and a coupe.

Compare the E-Class, C-Class, and A6 »

E-Class Interior

How Many People Does the E-Class Seat?

Seating capacity varies with body style. Coupes and cabriolets seat four, and leather upholstery comes standard. The sedan accommodates five on MB-Tex synthetic leather seats. Wagon models feature a rear-facing jump seat and have room for up to seven people. Power-adjustable front seats are standard throughout the lineup.

Available upgrades include upgraded leather upholstery, ventilated and massaging front seats, heated front armrests, a heated steering wheel, heated rear seats, a power rear-window sunshade, and soft-close doors.

The E-Class boasts a comfortable interior with sumptuous, supportive seats. The sedan and wagon are roomy, but taller adults may feel pinched in the back seat of coupes and convertibles.

E-Class and Child Car Seats

The E-Class has two complete sets of LATCH connectors for the rear outboard seats, and some models have an additional upper tether for the rear middle seat. According to the Insurance Institute for Highway Safety, the LATCH system in this Mercedes is easy to use.

E-Class Interior Quality

Modeled after the super luxury Mercedes-Benz S-Class, the E-Class has a high-end cabin adorned with luxurious touches like real wood trim. A sunroof is standard, and a panoramic roof is available.

E-Class Cargo Space

Cargo space varies according to body type. The E-Class sedan has 13.1 cubic feet of trunk room, the E-Class coupe has 10 cubic feet, and the cabriolet has 9.5 cubic feet. Nearly every other luxury midsize car has more room than that. On the other hand, the E-Class wagon has a cavernous 35 cubic feet of space behind the rear seats and 64 cubic feet with them folded down.

E-Class Infotainment, Bluetooth, and Navigation

Standard equipment in the E-Class includes a 12.3-inch display, the COMAND infotainment system with a touchpad controller, Android Auto, Apple CarPlay, navigation, two USB ports, Bluetooth, and HD Radio.

Available tech upgrades include a 12.3-inch digital instrument cluster, a Wi-Fi hot spot, satellite radio, 13- and 23-speaker Burmester stereos, wireless device charging, a 115-volt household-style power outlet, tri-zone automatic climate control, and a panoramic roof.

The display lacks touch capability. Instead, the infotainment system is controlled by a console-mounted touchpad and knob. You can also use the steering-wheel mounted controls. There’s a bit of a learning curve, but the system is easy to use.

Read more about interior »

E-Class Performance

E-Class Engine: Great All-Around

There’s a wide range of potent powertrains in this Mercedes-Benz. Regardless of which engine you choose, you’ll get a nine-speed automatic transmission.

The base E 350 has a 2.0-liter turbocharged four-cylinder engine that makes 255 horsepower and 273 pound-feet of torque. The E 450 features a 3.0-liter twin-turbo V6 rated at 362 horsepower and 369 pound-feet of torque.

There are also two high-performance AMG models. The AMG E 53 pairs a turbocharged six-cylinder engine with Mercedes’ EQ Boost battery to produce 429 horsepower and 384 pound-feet of torque. This Mercedes can accelerate from zero to 60 mph in 4.4 seconds.

Rounding out the lineup is the top-trim AMG E 63 S. It has a 4.0-liter twin-turbocharged V8 engine that puts out 603 horsepower and 627 pound-feet of torque. Mercedes estimates the AMG E 63 can sprint from zero to 60 mph in 3.3 seconds.

All four engines are capable. The AMG engines are especially robust, but even the base power plant helps get this vehicle up to speed with little effort. The nine-speed automatic transmission shifts smoothly.

E-Class Gas Mileage: On the Decent Side

The E-Class sedan earns an EPA-estimated 23 mpg in the city and 32 mpg on the highway, which is slightly above average for a luxury midsize car. The other body types have lower estimates. The E-Class coupe gets 20 mpg in the city and 28 mpg on the highway, the convertible gets 20/27 mpg city/highway, and the wagon starts at 19/26 mpg city/highway.

The AMG E 53 sedan has fuel economy estimates of 21 mpg in the city and 28 mpg on the highway. The AMG E 63 sedan gets 15/23 mpg city/highway.

E-Class Ride and Handling: Refined Cruiser

This vehicle has a buttery ride, and an available air suspension makes it even more comfortable. Handling is competent, and the Sport and Sport+ drive modes inject a little more athleticism. Rear-wheel drive is standard, and all-wheel drive is available.

Read more about performance »

Mercedes-Benz E-Class Reliability

Is the Mercedes-Benz E-Class Reliable?

The 2020 Mercedes-Benz E-Class has a below-average predicted reliability rating of 2.5 out of five from J.D. Power.

Mercedes-Benz E-Class Warranty

Mercedes-Benz backs the 2020 E-Class with a four-year/50,000-mile limited warranty.

Read more about reliability »

E-Class Safety

E-Class Crash Test Results

The National Highway Traffic Safety Administration gave the 2020 E-Class sedan and wagon overall safety ratings of five out of five stars. Both models earned five stars in the frontal crash, side crash, and rollover tests.

At the time of writing, the Insurance Institute for Highway Safety has not crash tested the 2020 E-Class.

E-Class Safety Features

Standard safety features in this Mercedes-Benz include rain-sensing windshield wipers, brake assist, a rearview camera, a driver attention monitor, crosswind assist, emergency brake assist, and Mercedes Pre-Safe, a pre-collision passenger protection system. Also standard is Mercedes’ Car-to-X communication, a radio-based exchange of information between vehicles. It essentially allows properly equipped cars “talk” to each other about upcoming obstacles or traffic infrastructure.

Rear cross traffic alert is available, as are a host of other driver assistance features. Some of these include stop-and-go adaptive cruise control, forward collision warning, lane keep assist, lane departure warning, lane change assist, a surround-view parking camera system, speed limit assist, and a head-up display.

Read more about safety »

Mercedes-Benz E-Class Dimensions and Weight

The E-Class is between 15.8 and 16.4 feet long. Its curb weight ranges from 3,792 to 4,725 pounds.

Where Is the 2020 Mercedes-Benz E-Class Built?

Mercedes-Benz builds the 2020 E-Class in Germany.

Which Mercedes-Benz E-Class Model Is Right for Me?

Mercedes-Benz offers the E-Class in several variants. First, you have a choice between four body types: a two-door coupe and convertible, a four-door sedan, and a four-door, seven-passenger wagon. There are also four trim levels: E 350, E 450, AMG E 53, and AMG E 63 S. Note that not every trim is available with every body style.

The base trim is well-equipped, and most features are available throughout the lineup. The main reason to move past the E 350 is if you want a stronger engine.

Mercedes-Benz E 350

The E 350 has a base MSRP of $54,050 and is only available as a sedan. It features a turbocharged four-cylinder engine.

It comes with a 12.3-inch display, the COMAND infotainment system with a touchpad controller, Apple CarPlay, Android Auto, navigation, HD Radio, and two USB ports. Other standard features include 64-color ambient lighting, dual-zone automatic climate control, proximity keyless entry, remote start, synthetic leather upholstery, power-adjustable front seats, and a sunroof.

A few safety features come standard too. These include a rearview camera, emergency brake assist, blind spot monitoring, crosswind assist, active brake assist, a driver attention monitor, and rain-sensing windshield wipers. 4Matic all-wheel drive can be added for $2,500.

The Premium package costs $2,000 and comes with heated front seats, a 12.3-inch digital instrument cluster, wireless device charging, a 13-speaker Burmester surround-sound stereo, and satellite radio. If you’ve added all of these features, you can also get the Warmth and Comfort package, which includes a heated steering wheel and heated front armrests.

You could also get an in-cabin air purifier ($550), tri-zone automatic climate control ($760), heated and ventilated front seats ($450), multicontour massaging front seats ($1,320), and a head-up display ($1,100). An adaptive air suspension can be added for $1,900.

More safety features are available too. The Driver Assistance package ($2,250) outfits this sedan with lane change assist, lane keep assist, blind spot monitoring, forward and reverse collision warning, stop-and-go adaptive cruise control, and a following distance indicator. The Parking Assistance package ($1,290) adds rear cross traffic alert, a surround-view parking camera system, and parallel and perpendicular park assist.

Mercedes also offers several styling and AMG-line packages.

Mercedes-Benz E 450

The E 450 features a twin-turbocharged V6 engine. Otherwise, it has most of the same features and options as the base E 350. The sedan and wagon both have Mercedes’ 4Matic all-wheel drive system and start at $61,550 and $66,100, respectively. The coupe and cabriolet have rear-wheel drive and cost $64,350 and $71,400.

The cabriolet and coupe gain leather upholstery and the contents of the Premium package as standard equipment.

Mercedes-AMG E 53

The AMG E 53 is available as a sedan ($73,800), coupe ($74,950), and convertible ($81,650). This AMG is a mild hybrid, featuring a 48-volt lithium-ion battery and a turbocharged inline-six AMG-enhanced engine. It also features several performance upgrades, such as an AMG sport exhaust, AMG performance brakes, and a sport suspension. Blind spot monitoring and a hands-free power trunk are included too.

Most of the same options are available. The sedan can be outfitted with heated rear seats ($580) and front sport seats ($2,500), as well as a 23-speaker Burmester stereo ($4,550).

Mercedes-AMG E 63 S

The top-of-the-line AMG E 63 S features everything you’ll find in the AMG E 53, plus Nappa leather upholstery and a twin-turbo V8 engine. The starting MSRP is $107,350 for the sedan and $111,750 for the wagon.

Check out our U.S. News Best Price Program for great savings at your local Mercedes-Benz dealer. You can also find excellent manufacturer incentives on our Mercedes-Benz deals page.

See 2020 Mercedes-Benz E-Class specs and trims »

The Final Call

The Mercedes-Benz E-Class is an all-around great car. Regardless of which body style you fancy, this vehicle offers rich cabin materials, robust engine choices, and a pleasant ride. Still, some luxury midsize car class rivals have larger trunks, higher predicted reliability ratings, and sportier handling.

Don’t just take our word for it. Check out comments from some of the reviews that drive our rankings and analysis.

  • "More expensive than rivals like the Genesis G80, Infiniti Q70, Jaguar XF, Lexus GS and Volvo S90, the 2020 E-Class is priced in the same neighborhood as the Audi A6 and BMW 5 Series. Compared to all of these vehicles, the E-Class provides a more complete lineup and offers a level of sophistication, safety and engineering many feel is worth the price paid." -- Kelley Blue Book
  • "To the extent that the word ‘discount’ can be used to describe any car costing more than $55,000, the E-class is a discount version of the Mercedes-Benz S-class—and that's a good thing. It delivers the same level of polish and panache as Benz's flagship sedan, with exceptional interior materials, a quiet cockpit, and a composed ride." -- Car and Driver
  • "The 2020 Mercedes-Benz E-Class is a choose-your-own-adventure kind of luxury car. Want a traditional luxury sedan? An E 350 Sedan is likely the vehicle for you. Maybe you want a convertible with a little extra grunt? The Mercedes-AMG E 53 Cabriolet is the way to go. Perhaps you want to make Ikea runs as quickly and loudly as possible? Well, it would be the AMG E 63 S Wagon that best fits your life. We could do this all day, but you get the point." -- Autoblog

Buying

Expert Advice

Last Updated: December 18, 2019

Strong, but Decreasing Sales: The Mercedes-Benz E-Class is one of the best-selling competitors in the luxury midsize car class, racing neck and neck with the BMW 5 Series and the class sales-leading Lexus ES. Along with its luxury small car sibling, the C-Class, the E-Class is also one of the top-sellers in Mercedes-Benz’s lineup of cars. However, sales of the E-Class have fallen 11.1 percent this year compared to the same period in 2018.

Research more buying advice »
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