2011 Mercedes-Benz CLS-Class

Reliability


$16,321 - $21,846

2011 Mercedes-Benz CLS-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2011 Mercedes-Benz CLS-Class Recalls

There have been 1 safety recalls issued from NHTSA.

VISIBILITY Recall Date: December 20, 2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf
  • Potential Number of Units Affected: 744,852
  • Consequence: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall is expected to begin February 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 19V918000

2011 Mercedes-Benz CLS-Class Warranty

The 2011 Mercedes-Benz CLS has a limited warranty that lasts for 48 months or 50,000 miles, whichever comes first. The Jaguar XJ, however, has a longer warranty that’s good for five-years/50,000-miles. It’s also covered by Jaguar’s Platinum Coverage that includes complementary scheduled maintenance for wear and tear items.

Warranty information last updated: 9/22/15

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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