2015 Mercedes-Benz CLA-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2015 Mercedes-Benz CLA-Class Recalls

There have been 5 safety recalls issued from NHTSA.

AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER) Recall Date: 12/15/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.
  • Potential Number of Units Affected: 129
  • Consequence: In the event of a crash, if the air bag does not deploy as designed, the front seat passenger has an increased risk of an injury.
  • Remedy: MBUSA will notify owners, and dealers will replace the passenger seat cushion, free of charge. Owners were notified of the safety risk beginning February 7, 2020. A second letter will be mailed once the remedy is available. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JAN 18, 2015 to OCT 25, 2017
  • NHTSA Campaign ID: 19V892000
COMMUNICATION Recall Date: 10/31/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
  • Potential Number of Units Affected: 24226
  • Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
  • Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
  • Dates of Manufacture: JAN 19, 2012 to OCT 05, 2016
  • Manufacturer Recall Number: 2019120008
  • NHTSA Campaign ID: 19V787000
AIR BAGS:FRONTAL Recall Date: 10/05/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG...
  • Potential Number of Units Affected: 495290
  • Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
  • Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
  • Dates of Manufacture: NOV 02, 2011 to JUL 22, 2017
  • Manufacturer Recall Number: 2017110011
  • NHTSA Campaign ID: 17V627000
ENGINE AND ENGINE COOLING:ENGINE Recall Date: 02/22/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
  • Potential Number of Units Affected: 307629
  • Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
  • Dates of Manufacture: JAN 31, 2014 to JAN 31, 2017
  • Manufacturer Recall Number: 2017080002
  • NHTSA Campaign ID: 17V114000
ENGINE AND ENGINE COOLING:ENGINE Recall Date: 10/15/2015
  • Summary: Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2015 CLA250, CLA250 4Matic, GLA250, GLA250 4Matic, and 2016 SLK300 roadster vehicles manufactured July 17, 2015, to August 31, 2015. The affected vehicles have intake or exhaust camshafts whose welds may fail and possibly cause engine damage.
  • Potential Number of Units Affected: 857
  • Consequence: Engine damage may result in a stall, increasing the risk of a crash.
  • Remedy: Mercedes-Benz will notify owners, and dealers will replace the affected camshafts, free of charge. Interim notices were mailed to owners on December 9, 2015. The recall began on December 23, 2015. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. Mercedes-Benz's number for this recall is 2015100006.
  • Dates of Manufacture: JUL 16, 2015 to AUG 30, 2015
  • Manufacturer Recall Number: 2015100006
  • NHTSA Campaign ID: 15V662000

2015 Mercedes-Benz CLA-Class Warranty

The 2015 Mercedes-Benz CLA-Class comes with a four-year/50,000-mile limited warranty.

Warranty information last updated: 9/12/19

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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