MSRP
$41,400
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2020 Mercedes-Benz C-Class Interior Review

Scorecard

Interior: 7.6

The 2020 Mercedes-Benz C-Class has an opulent interior with comfortable front seats. Rear-seat space and trunk room is about average for the luxury small car class. This Mercedes boasts a long list of features, but some of the infotainment controls are unintuitive.

  • "The look and feel of the C-class cabin is appropriately ritzy, and its design is similar to that of its costlier sibling, the S-class. This is a good thing." -- Car and Driver
  • "Its Magma Gray/Black leather is super comfortable and tastefully appointed." -- Automobile Magazine (2019)
  • "The rest of the interior is a knockout, as it's been since the C-Class debuted in 2015." -- Motor Trend (2019)

Seating

The Mercedes-Benz C-Class sedan seats five people, while coupe and convertible models seat four. Synthetic leather upholstery, power-adjustable front seats, and driver's seat memory settings are standard.

Options include genuine leather upholstery, Nappa leather upholstery, heated and ventilated front seats, a heated steering wheel, passenger-seat memory settings, a power rear-window sunshade, front sport seats, performance front seats, and a sport or performance steering wheel.

The seats in all models are comfortable and supportive, and the cabin feels open and airy up front. Rear-seat space in the sedan is adequate for average-sized adults, unless the front-seat occupants slide their seats far back. The coupe and convertible models have cramped second rows.

For securing child safety seats, the C-Class has two complete sets of LATCH connectors for the rear outboard seats. Sedan models have a tether anchor for the rear middle seat. All of the lower anchors are easy to find and access.

  • It's hard to fault the front seats in any model, though the sedan's rear legroom is a tad tight if tall folks are sitting up front. Naturally, rear passenger space is a little tighter in the coupe and cabriolet versions, but still bearable for an adult of average size." -- Autotrader (2018)
  • Pragmatically, rear-seat legroom can be tight for taller passengers, and note that coupe and convertible models trade the sedan's 3-passenger bench for a pair of more sculpted seats." -- Kelley Blue Book (2018)
  • "The standard front seats offer enough adjustment to allow drivers of any size and shape to find their optimal setting. Padding is firm, but the well-contoured surfaces make them comfortable for hours on end. Lateral support is more than adequate for the cornering limits of this car. … The front seats are spacious enough for taller adults as the cockpit wraps around them without feeling confined." -- Edmunds (2018)

Interior Features

Standard features in the 2020 C-Class include a sunroof, dual-zone automatic climate control, proximity keyless entry, and an infotainment system with a 10.25-inch screen, Android Auto, Apple CarPlay, a Wi-Fi hot spot, Bluetooth, two USB ports, HD Radio, and a five-speaker stereo.

Optional features include satellite radio, a 13-speaker Burmester surround-sound stereo, navigation, a touchpad controller, upgraded voice recognition, a panoramic roof, tri-zone automatic climate control, a 12.3-inch digital instrument cluster, and wireless device charging.

The COMAND infotainment system in this Mercedes has some hard-to-learn controls, and the available touchpad is confusing.

Standard safety features include forward collision warning, pedestrian detection, automatic emergency braking, driver attention monitoring, blind spot monitoring, and a rearview camera.

Optional safety features include adaptive headlights, automatic high-beam headlights, rear cross traffic alert, a surround-view parking camera system, automatic parking assist, front and rear parking sensors, and adaptive cruise control. Lane tracing assist, evasive steering assist, speed limit recognition, lane departure warning, lane keep assist, automatic lane changing, and a head-up display are also available.

See 2020 Mercedes-Benz C-Class specs »

  • Inside, one of the more pronounced new features is a 10.25-inch screen. … To the left of that and directly in front of the driver, is an available 12.3-inch digital dash that can relay everything from speed to navigational maps. Together, the setup isn't as slick as the dual, flush-mounted screens of the E-Class and S-Class, but they do help keep the C-Class among the most tech-savvy of compact luxury sedans." -- Kelley Blue Book (2019)
  • "The interior remains pleasantly fashionable with controls that are easy to operate." -- Edmunds (2019)
  • Buyers can opt for an all-digital cluster that replaces the traditional speedo and tach with a 12.3-inch configurable display. In the center of the console, the 'floating screen' is now a little less prominent. Going from a square shape to a squat rectangle makes it feel more harmonious and less of a tacked-on afterthought. It's bigger now, too, with the … display clocking in at 10.3 inches." -- Motor Trend (2019)

Cargo

The Mercedes-Benz C-Class sedan has 12.6 cubic feet of trunk space, which is about average for a luxury small car. The coupe has 10.5 cubic feet of space, and the convertible has 8.8 cubic feet. A split-folding rear seat and a hands-free power trunk lid are standard.

  • Sedans offer 13 cubic feet of trunk space. That figure is on par with the Audi A4's cargo capacity, but it's a lot less than you'll get with the BMW 3-series, which delivers a whopping 17 cubic feet." -- Car and Driver
  • "The rear seats fold 40/20/40-split and there’s ample storage space in the trunk." -- Automobile Magazine (2019)
  • Trunk capacity in the sedan is 12.6 cu ft. (average for the segment). … The coupe runs to 10.5 cu ft., and the cabriolet has 8.8 cu ft. -- like the sedans, their rear seats will also split and fold." -- Autotrader (2018)
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2020 Mercedes-Benz C-Class

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