$33,623 - $75,397

2019 Mercedes-Benz C-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2019 Mercedes-Benz C-Class Recalls

There have been 9 safety recalls issued from NHTSA.

LATCHES/LOCKS/LINKAGES Recall Date: 10/01/2020
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 vehicles. The center console lock-system might not lock properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
  • Potential Number of Units Affected: 7
  • Consequence: In the event of a rear-end crash, the center console lid may open, increasing the risk of injury to occupants.
  • Remedy: MBUSA will notify owners, and dealers will check the center console storage compartment, and replace it, if necessary, free of charge. The recall is expected to begin December 1, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020100006.
  • Manufacturer Recall Number: 2020100006
  • NHTSA Campaign ID: 20V608000
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES Recall Date: 07/30/2020
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.
  • Potential Number of Units Affected: 56
  • Consequence: Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.
  • Manufacturer Recall Number: 2020080015
  • NHTSA Campaign ID: 20V449000
ELECTRICAL SYSTEM: SOFTWARE Recall Date: 07/05/2020
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately.
  • Potential Number of Units Affected: 5039
  • Consequence: If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
  • Manufacturer Recall Number: 2020080016
  • NHTSA Campaign ID: 20V395000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY Recall Date: 08/08/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 C300, C300 4MATIC, and C43 AMG 4MATIC vehicles. The mounting bracket for the 12-volt battery may not be secured. This may allow the battery to shift, possibly disconnecting the terminals in the event of a crash.
  • Potential Number of Units Affected: 26584
  • Consequence: Loss of power from the battery can impair post-crash functions, such as communicating with emergency services and activating hazard lights. The battery may also detach and become a road hazard. Either of these scenarios can increase the risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will replace the battery mounting bracket, free of charge. The recall began October 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090010.
  • Dates of Manufacture: AUG 01, 2018 to JUL 20, 2019
  • Manufacturer Recall Number: 2019090010
  • NHTSA Campaign ID: 19V586000
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR Recall Date: 07/18/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.
  • Potential Number of Units Affected: 1957
  • Consequence: An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.
  • Dates of Manufacture: NOV 18, 2018 to JUL 02, 2019
  • Manufacturer Recall Number: 2019080008
  • NHTSA Campaign ID: 19V540000
PARKING BRAKE Recall Date: 12/18/2018
  • Summary: Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
  • Potential Number of Units Affected: 675
  • Consequence: Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
  • Remedy: Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes' number for this recall is 2018120025.
  • Dates of Manufacture: JUL 04, 2017 to NOV 25, 2018
  • Manufacturer Recall Number: 2018120025
  • NHTSA Campaign ID: 18V909000
STEERING:RACK AND PINION:RACK Recall Date: 11/28/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
  • Potential Number of Units Affected: 6373
  • Consequence: A car that cannot be properly steered has an increased risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
  • Dates of Manufacture: JAN 01, 2018 to OCT 04, 2018
  • Manufacturer Recall Number: 2019080012
  • NHTSA Campaign ID: 18V850000
SEAT BELTS Recall Date: 11/26/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Matic, S63 AMG and S65 AMG vehicles and Mercedes-Mayback S650 and S560 4 Matic vehicles. A correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event of a crash.
  • Potential Number of Units Affected: 4969
  • Consequence: If the seat belt tensioning does not activate in the event of a crash, it can increase the risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will replace the seat belt buckles, free of charge. The recall began March 18, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020012.
  • Dates of Manufacture: JUN 19, 2018 to OCT 25, 2018
  • Manufacturer Recall Number: 2019020012
  • NHTSA Campaign ID: 18V839000
ELECTRICAL SYSTEM: SOFTWARE Recall Date: 10/28/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.
  • Potential Number of Units Affected: 119
  • Consequence: An engine stall can increase the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.
  • Dates of Manufacture: DEC 06, 2017 to OCT 18, 2018
  • Manufacturer Recall Number: 2019030012
  • NHTSA Campaign ID: 18V761000

2019 Mercedes-Benz C-Class Warranty

Mercedes-Benz covers the 2019 C-Class with a four-year/50,000-mile limited warranty.

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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