2018 Mercedes-Benz C-Class

Reliability


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2018 Mercedes-Benz C-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2018 Mercedes-Benz C-Class Recalls

There have been 8 safety recalls issued from NHTSA.

STEERING Recall Date: 12/06/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling one 2018 Mercedes-Benz E400 Coupe and one C300 4Matic Coupe. The steering coupling may not have been correctly locked during manufacturing.
  • Potential Number of Units Affected: 2
  • Consequence: If the steering connection was not properly locked, the mechanical connection between the steering wheel and steering rack may come loose, reducing steering ability and increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the steering coupling and lock it correctly if necessary, free of charge. The recall is expected to begin January 31, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: MAY 13, 2018 to MAY 13, 2018
  • NHTSA Campaign ID: 18V872000
STEERING:RACK AND PINION:RACK Recall Date: 11/28/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
  • Potential Number of Units Affected: 6162
  • Consequence: A car that cannot be properly steered has an increased risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall is expected to begin January 25, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JAN 01, 2018 to OCT 04, 2018
  • NHTSA Campaign ID: 18V850000
AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER) Recall Date: 11/26/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
  • Potential Number of Units Affected: 104663
  • Consequence: If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall is expected to begin January 2, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
  • Dates of Manufacture: JUL 31, 2017 to OCT 10, 2018
  • Manufacturer Recall Number: 2018120009
  • NHTSA Campaign ID: 18V838000
ELECTRICAL SYSTEM:BATTERY:CABLES Recall Date: 10/14/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300 4Matic Coupe, C300 4Matic Cabrio, E300, E300 4Matic, C300, C300 4Matic, C300 Coupe and C300 Cabrio vehicles. The cover for the starter battery may not cover the live positive electrical wire, and in certain crashes, the vehicle's strut brace may deform and short circuit the battery.
  • Potential Number of Units Affected: 4073
  • Consequence: If the battery is shorted, the emergency door unlocking would be deactivated for an outside responder and the short circuit could increase the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will replace the positive pole cover, free of charge. The recall began November 27, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018110002.
  • Dates of Manufacture: AUG 21, 2017 to NOV 22, 2017
  • Manufacturer Recall Number: 2018110002
  • NHTSA Campaign ID: 18V725000
VISIBILITY:GLASS, SIDE/REAR Recall Date: 09/10/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz C300, C300 4MATIC, C63 AMG, and C63S AMG vehicles. Incorrect bonding of the rear window may cause the window to loosen and detach from the vehicle.
  • Potential Number of Units Affected: 387
  • Consequence: If the window detaches from the vehicle, it can become a road hazard, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will rework the rear window bonding, free of charge. The recall is expected to begin November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JUN 06, 2018 to JUN 13, 2018
  • Manufacturer Recall Number: 2018100003
  • NHTSA Campaign ID: 18V608000
STRUCTURE:BODY Recall Date: 07/09/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 Mercedes C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63S AMG Cabriolet, and C63 AMG Cabriolet vehicles. Due to a bonding issue introduced in the production process, the rear beltline trim may separate from the vehicle.
  • Potential Number of Units Affected: 10826
  • Consequence: If the beltline trim were to separate from the vehicle while driving, it could become a road hazard, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the rear beltline trim and replace the trim if necessary, free of charge. The recall began on September 21, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: MAY 10, 2016 to OCT 16, 2017
  • Manufacturer Recall Number: 2018070012
  • NHTSA Campaign ID: 18V456000
SEATS Recall Date: 03/28/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 C43 AMG 4Matic Coupe, C300 Coupe, C300 4Matic Coupe, C300 4Matic Cabriolet, C300 Cabriolet, C43 AMG 4Matic Cabriolet and C63S AMG Cabriolet, 2017 C63 AMG Cabriolet, C63S AMG Coupe and C63 AMG Coupe, 2018 E400 Coupe and E400 4Matic Coupe vehicles. The seatbacks of the front seats may not properly lock on the right side of the seat.
  • Potential Number of Units Affected: 3088
  • Consequence: If the seatback does not properly lock, in the event of a crash, the seatbacks may fold forward, increasing the risk of injury.
  • Remedy: MBUSA will notify owners, and dealers will inspect the locking of the seatbacks, replacing the seatbacks lock, as necessary, free of charge. The recall is expected to begin May 25, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018040007.
  • Dates of Manufacture: APR 10, 2017 to AUG 10, 2017
  • Manufacturer Recall Number: 2018040007
  • NHTSA Campaign ID: 18V207000
AIR BAGS:FRONTAL Recall Date: 10/05/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG...
  • Potential Number of Units Affected: 495290
  • Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
  • Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
  • Manufacturer Recall Number: 2017110011
  • NHTSA Campaign ID: 17V627000

2018 Mercedes-Benz C-Class Warranty

Mercedes-Benz covers the 2018 C-Class with a four-year/50,000-mile limited warranty.

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