$34,799 - $70,639

2018 Mercedes-Benz C-Class Interior Review

Scorecard

Interior: 8.5

The cabin of the 2018 Mercedes-Benz C-Class is one of the most elegant in the class. It includes an array of high-grade materials, and the craftsmanship is superb. This praise doesn't include the infotainment system, however. The front seats are comfortable, but tall travelers will have a hard time riding in the back for too long.

  • "Lovely. Few other words suffice when it comes to describing the 2018 Mercedes-Benz C-Class interiors, especially on the heels of the former generation, which had more of a cold, clinical demeanor. The C-Class is available with an attractive array of wood and aluminum finishes, and a relatively clutter-free layout that manages to still feel elegant." -- Kelley Blue Book
  • "Even though we consider the C-Class an entry-level luxury vehicle, the materials used and sturdy construction exceed expectations. The same applies to its chief rivals, but the C-Class' overall interior design gives off more of an old-school luxury impression." -- Edmunds
  • "The S-Class influence continues to the interior of the C300 Coupe. Every dial, knob, and swath of leather feels worthy of the brand's luxe history. Each surface implies wealth and gives the owner an experience beyond the $45,575 starting price." -- Automobile Magazine

Seating

Almost every edition of C-Class comes standard with MB-Tex, Mercedes' synthetic leather upholstery. A power-adjustable driver's seat and 40/20/40-split-folding rear seats are also standard. Seating options include Nappa leather upholstery, heated and ventilated front seats, sport seats, a power-adjustable passenger seat, and a heated steering wheel. Sedan body styles can seat five, while C-Class coupe and convertible models have four seats.

Even though the standard upholstery is faux leather, Mercedes receives praise for creating a synthetic material that feels much like the real thing. A multitude of power adjustments on the driver's seat make it easy to find the right seating position. The back seat is quite cramped for anyone older than about 10.

For child safety seats, the back seat has three tether anchors and two sets of lower anchors. The LATCH hardware is easy to find, and clipping in a car seat is relatively straightforward.

  • The front seats are spacious enough for taller adults as the cockpit wraps around them without feeling confined. The rear seats have barely enough legroom for the average adult, and headroom is limited with the top up. The space feels claustrophobic in back." -- Edmunds
  • Its sport-oriented seats are designed specifically for the car and hug both passenger and driver comfortably. … With the added length and width outside comes more space inside—at least for front passengers. Shoulder room, head room, and hip room are all improved and fully adjustable, no matter if your driving partner is 6-foot-plus or 5-foot-minus. … There are two rear seats, though they're all but unusable by a normal-size adult. Think of them as really nice package shelves with seat belts, if you will." -- Automobile Magazine (2017)
  • It's easy to find a comfortable driving position, and the bucket seats are comfy and supportive, though larger drivers will find them snug. While some coupes' rear seats are best suited for gerbils, you can fit actual humans - adult ones, even - in the back of the C43 Coupe. They probably wouldn't be enthused at the prospect of a long road trip, but you won't hear any complaints driving across town to dinner." -- Autoblog (2017)

Interior Features

The standard infotainment system in the C-Class is composed of a 7-inch infotainment display, Bluetooth, dual USB ports, and HD Radio. The base sedan also comes with a sunroof, dual-zone automatic climate control, a proximity key, push-button start, forward collision warning with brake assist, crosswind assist, driver drowsiness monitoring, rain-sensing windshield wipers, a rearview camera, and Mercedes Pre-Safe (which prepares the car by closing windows and tightening seat belts when it senses an impending collision).

Available features include an 8.4-inch infotainment screen, navigation, Apple CarPlay, Android Auto, a touchpad controller, satellite radio, a built-in Wi-Fi hot spot, a panoramic sunroof, a cabin-air purification system, pre-entry climate control, a 13-speaker Burmester audio system, enhanced brake assist, automatic emergency braking, blind spot assist, pedestrian detection, adaptive headlights, lane keep assist, active park assist, traffic sign recognition, a surround-view camera system, cross traffic alert, and a head-up display.

The C-Class has a sleek look inside, with few buttons and a freestanding infotainment display. The lack of redundant buttons can be frustrating for quick adjustments (like skipping a song). The rotary knob, the available touchpad controller, and a complicated set of menus make the entire system challenging to use. Apple CarPlay and Android Auto are now available and recommended to bring some familiar menus and user-friendliness to the system.

See 2018 Mercedes-Benz C-Class specs »

  • "Mercedes' COMAND infotainment scores points for feature content but comes up short when it comes to usability. Competing systems have improved at a slightly quicker pace. The trace pad interface that hovers over the main rotary controller is especially challenging to get accustomed to." -- Edmunds
  • "Unfortunately, Mercedes' COMAND infotainment system threatens to spoil things, as it's more difficult to use than the competition's offerings. The click wheel requires cryptic combinations of nudges, presses, and scrolls to navigate the menus and the touchpad often registers unintentional taps." -- Car and Driver
  • "Central to the de-cluttering is a simple rotary dial and a touch pad that responds to gestural inputs, swipes and handwriting. Adding to the upscale feel is an available Air Balance Package with a fragrance diffuser that atomizes perfume into the air-conditioning system." -- Kelley Blue Book

Cargo

The C-Class sedan has a 12.6-cubic-foot trunk, which is roomy enough for about nine grocery bags or two sets of golf clubs. Cargo space decreases to 11.8 cubic feet in the C350e, 10.5 cubic feet with the coupe body style, and 8.8 cubic feet in cabriolet models. A folding rear seat with a 40/20/40 split is standard, and a power trunk lid is available.

  • Fortunately, the top doesn't take up too much space in the trunk when down, leaving enough room for two golf bags or a few soft-sided bags." -- CNET (2017)
  • Trunk capacity is 12.6 cu ft., which is average for the segment. The C350e's trunk space is 11.8 cu ft. because it has to accommodate some of the plug-in hybrid hardware." -- Autotrader (2016)

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