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2016 Mercedes-Benz C-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2016 Mercedes-Benz C-Class Recalls

There have been 8 safety recalls issued from NHTSA.

STEERING:RACK AND PINION:RACK Recall Date: 11/28/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
  • Potential Number of Units Affected: 6162
  • Consequence: A car that cannot be properly steered has an increased risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall is expected to begin January 25, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JAN 01, 2018 to OCT 04, 2018
  • NHTSA Campaign ID: 18V850000
AIR BAGS:FRONTAL Recall Date: 10/05/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG...
  • Potential Number of Units Affected: 495290
  • Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
  • Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
  • Manufacturer Recall Number: 2017110011
  • NHTSA Campaign ID: 17V627000
STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 04/10/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
  • Potential Number of Units Affected: 3
  • Consequence: A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JUL 10, 2016 to NOV 02, 2016
  • NHTSA Campaign ID: 17V243000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Recall Date: 03/13/2017
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
  • Potential Number of Units Affected: 51
  • Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: DEC 31, 2007 to DEC 31, 2016
  • NHTSA Campaign ID: 17V177000
ENGINE AND ENGINE COOLING:ENGINE Recall Date: 02/22/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
  • Potential Number of Units Affected: 307629
  • Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
  • Dates of Manufacture: JAN 31, 2014 to JAN 31, 2017
  • Manufacturer Recall Number: 2017080002
  • NHTSA Campaign ID: 17V114000
ELECTRONIC STABILITY CONTROL Recall Date: 08/15/2016
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLC 300 SUV, GLC 300 4Matic SUV, C300 Sedan and C300 4Matic vehicles manufactured February 8, 2016, to May 18, 2016. The affected vehicles may be equipped with an Electronic Stability Program (ESP) control unit that may have been damaged before being installed.
  • Potential Number of Units Affected: 62
  • Consequence: A damaged ESP control unit may inadvertently activate the stability control altering the vehicle's path. Additionally, the electronic parking brake may not function. Either condition may increase the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the ESP Hydraulic control units, free of charge. The recall is expected to begin in October 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: FEB 07, 2016 to MAY 17, 2016
  • Manufacturer Recall Number: 2016090002
  • NHTSA Campaign ID: 16V603000
STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 06/14/2016
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
  • Potential Number of Units Affected: 17
  • Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
  • Remedy: MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: NOV 03, 2015 to FEB 29, 2016
  • NHTSA Campaign ID: 16V438000
VISIBILITY:SUN ROOF ASSEMBLY Recall Date: 02/15/2016
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 vehicles manufactured December 11, 2015, to December 23, 2015, C300 4Matic vehicles manufactured December 12, 2015, to December 29, 2015, and C450 AMG 4Matic vehicles manufactured December 12, 2015, to December 22, 2015. The affected vehicles may be equipped with a panoramic sunroof that may not be properly bonded, allowing the glass to detach and fall from the vehicle during operation.
  • Potential Number of Units Affected: 53
  • Consequence: If the panoramic glass detaches during vehicle operation, it can increase the risk of injury or crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the bonding of the rear sunroof glass panel, replacing it as necessary, free of charge. The recall began on April 12, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: DEC 10, 2015 to DEC 22, 2015
  • NHTSA Campaign ID: 16V087000

2016 Mercedes-Benz C-Class Warranty

Warranty information last updated: 3/11/19

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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