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2015 Mercedes-Benz C-Class Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2015 Mercedes-Benz C-Class Recalls

There have been 11 safety recalls issued from NHTSA.

COMMUNICATION Recall Date: 10/31/2019
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
  • Potential Number of Units Affected: 24226
  • Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
  • Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JAN 19, 2012 to OCT 05, 2016
  • NHTSA Campaign ID: 19V787000
AIR BAGS:PASSENGER SIDE FRONTAL Recall Date: 01/08/2019
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, ...
  • Potential Number of Units Affected: 288779
  • Consequence: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
  • Remedy: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JUN 17, 2009 to JUN 14, 2015
  • NHTSA Campaign ID: 19V010000
STEERING:RACK AND PINION:RACK Recall Date: 11/28/2018
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
  • Potential Number of Units Affected: 6162
  • Consequence: A car that cannot be properly steered has an increased risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
  • Dates of Manufacture: JAN 01, 2018 to OCT 04, 2018
  • Manufacturer Recall Number: 2019080012
  • NHTSA Campaign ID: 18V850000
POWER TRAIN:AXLE ASSEMBLY Recall Date: 10/15/2017
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 C63 AMG, 2015-2017 C63S and 2017 C63S AMG Coupe and C63 AMG Cabrio vehicles. The rear axle differential mounting flange may fracture from repeated aggressive launches.
  • Potential Number of Units Affected: 2098
  • Consequence: A fractured rear axle mounting flange can cause the rear differential to become misaligned, possibly resulting in failure of the driveshaft and a loss of propulsion, increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update the vehicle's stability system software and chassis control unit software, free of charge. The recall began on November 20, 2017. MBUSA's number for this recall is 2017110002. Owners may contact MBUSA customer service at 1-877-496-3691.
  • Dates of Manufacture: NOV 03, 2014 to MAY 29, 2016
  • Manufacturer Recall Number: 2017110002
  • NHTSA Campaign ID: 17V654000
AIR BAGS:FRONTAL Recall Date: 10/05/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG...
  • Potential Number of Units Affected: 495290
  • Consequence: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
  • Remedy: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
  • Manufacturer Recall Number: 2017110011
  • NHTSA Campaign ID: 17V627000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Recall Date: 03/13/2017
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
  • Potential Number of Units Affected: 51
  • Consequence: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
  • Remedy: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: DEC 31, 2007 to DEC 31, 2016
  • NHTSA Campaign ID: 17V177000
ENGINE AND ENGINE COOLING:ENGINE Recall Date: 02/22/2017
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
  • Potential Number of Units Affected: 307629
  • Consequence: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
  • Remedy: MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.
  • Dates of Manufacture: JAN 31, 2014 to JAN 31, 2017
  • Manufacturer Recall Number: 2017080002
  • NHTSA Campaign ID: 17V114000
STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 12/15/2015
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.
  • Potential Number of Units Affected: 28452
  • Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
  • Remedy: MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Dates of Manufacture: JAN 26, 2014 to NOV 30, 2014
  • Manufacturer Recall Number: 2015120006
  • NHTSA Campaign ID: 15V845000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Recall Date: 03/09/2015
  • Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 C300 4matic and C400 4matic vehicles manufactured April 7, 2014, to July 25, 2014. In the affected vehicles, the fuel delivery module may be improperly secured to the fuel tank. Secondly, electrical wires that connect to the fuel delivery module might have been pinched between the flange of the fuel delivery module and the tank.
  • Potential Number of Units Affected: 3039
  • Consequence: If the locking plate is not properly secured to the fuel delivery module it may become loose, and leak fuel, increasing the risk of a fire. If the electrical wires are pinched, the fuel pump may stop working, resulting in a stall, thereby increasing the risk of a crash.
  • Remedy: MBUSA will notify owners, and dealers will inspect the vehicles for improperly secured locking plates and pinched wires, correcting the vehicles as necessary, free of charge. The recal began on April 24, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030004.
  • Dates of Manufacture: APR 06, 2014 to JUL 24, 2014
  • Manufacturer Recall Number: 2015030004
  • NHTSA Campaign ID: 15V138000
EXTERIOR LIGHTING:HEADLIGHTS Recall Date: 02/10/2015
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 vehicles manufactured from June 18, 2014, through September 5, 2014, that fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles were assembled with horizontal adjustment mechanisms that allow the owner to change the horizontal adjustment used during the manufacturing process, instead of the proper sealing caps.
  • Potential Number of Units Affected: 9137
  • Consequence: If the original horizontal adjustment is used to alter the low beam aim, the misaimed headlamp may not properly illuminated the road or cause increased glare to oncoming drivers, which increases the risk of a crash.
  • Remedy: Mercedes-Benz will notify owners, and dealers will replace the horizontal adjustment mechanisms on the headlamps with sealing caps on the affected vehicles. The recall began May 23, 2016. Owners may contact Mercedes at 1-800-367-6372.
  • Dates of Manufacture: JUN 17, 2014 to SEP 04, 2014
  • Manufacturer Recall Number: 2015020003
  • NHTSA Campaign ID: 15V087000
STEERING Recall Date: 09/25/2014
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
  • Potential Number of Units Affected: 10509
  • Consequence: If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
  • Remedy: MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.
  • Dates of Manufacture: MAR 27, 2014 to SEP 17, 2014
  • Manufacturer Recall Number: 2014090008
  • NHTSA Campaign ID: 14V598000

2015 Mercedes-Benz C-Class Warranty

The 2015 Mercedes-Benz C-Class is covered by a four-year/50,000-mile limited warranty.

Warranty information last updated: 2/15/19

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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