2020 Mercedes-Benz A-Class


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2020 Mercedes-Benz A-Class Interior Review


Interior: 7.5

The 2020 Mercedes-Benz A-Class features upscale cabin materials and an impressive list of technology. The trunk is among the smallest in the luxury small car class, and passenger space, while OK, could be better.

  • "The 2020 A-Class is nothing short of transformative. Why? For one, interior materials quality is top-notch and exceeds anything else in this price range." -- Edmunds
  • "Extensive contrasting trim throughout the interior, ambient lighting that extends across the dash and into the doors, and ornate vents that resemble those in the S-class (and also light up) all give the A-class more than enough jewelry to be taken seriously as a luxury car." -- Car and Driver (2019)
  • "If the exterior doesn't impress you, the interior surely will. … Below the huge displays are prominent air vents that are backlit and have a substantial, premium weight to their action, and the slim row of switchgear beneath the center stack both look as good in this subcompact A-Class as it does in more expensive Mercs." -- CNET (2019)


The A-Class sedan seats five people. Synthetic leather upholstery and 12-way power-adjustable front seats are standard. Genuine leather upholstery, heated and ventilated front seats, multicontour front seats, and a heated steering wheel are optional.

The front seats have a decent amount of room overall, but a taller driver might want a little more headroom. There's also plenty of side support and adjustments. Rear-seat space is so-so, and the back seat will likely feel a bit cramped for taller riders.

For securing child safety seats, there are two complete sets of LATCH connectors for the rear outboard seats.

  • The driver and front passenger enjoy ample headroom, shoulder and elbow room, which is a pleasant surprise in such a small car. While rear passengers have decent headroom, legroom is a bit tight. Thankfully, the backs of the front seats are sculpted to provide some additional knee room. Outward visibility is OK, but the thick rear roof pillars and small rearview mirrors obscure your rearward view slightly." -- Edmunds
  • "The layout of the dash is designed to give this small car’s cabin a roomy feel. The bucket seats are firm and supportive and the basic MB-Tex leatherette has a quality look and feel and should prove to be durable over the long haul." -- Kelley Blue Book (2019)
  • This is a compact car, but save a lack of driver headroom the rest is reasonably sized. The front seats are bolstered enough to hold the front passengers in place without jostling the kidneys. … The rear seats fit my frame nicely (I'm 5'10", about 155 lbs) although there wasn't much extra room for knees with the seat in front set for a similarly-sized adult." -- Autoblog (2019)

Interior Features

Standard features in the 2020 A-Class include a 7-inch digital instrument cluster, a panoramic roof, dual-zone automatic climate control, and a 7-inch touch-screen infotainment system with Apple CarPlay, Android Auto, voice recognition, HD Radio, Bluetooth, and five USB ports.

Optional features include a 10.25-inch digital instrument cluster, a 10.25-inch touch screen, proximity keyless entry, navigation, interior ambient lighting, satellite radio, wireless device charging, a 12-speaker Burmester surround-sound stereo, and a universal garage door opener.

The Mercedes-Benz User Experience (MBUX) system is high-tech and modern, and it’s easy to operate. Controls are via a touch screen, a touchpad on the center console, or voice activation. The interface processes commands quickly and has a number of cool features.

Standard driver assistance features include forward collision warning, pedestrian detection, automatic emergency braking, a rearview camera, and rain-sensing windshield wipers.

Options include blind spot monitoring, traffic sign recognition, adaptive cruise control, lane centering, evasive steering assist, front cross traffic emergency braking, speed limit recognition, lane departure warning, lane keep assist, automatic lane change assist, and navigation-based speed limiting.

Mercedes Pre Safe Plus and Pre Safe Sound, a surround-view parking camera system, automatic parking assist, adaptive headlights, automatic high-beam headlights, and a head-up display are also available.

See 2020 Mercedes-Benz A-Class specs »

  • "Mercedes includes a bunch of luxury and technology features in the A 220. Thankfully, they are pretty easy to access and figure out. There's excellent redundancy in the controls, so most drivers should find a suitable way to operate it." -- Edmunds
  • "This is technology that is more than just flashy, it’s also extremely useful and is clearly the way forward for manufacturer-integrated navigation systems and possibly future versions of Apple CarPlay and Android Auto. We were also impressed with the 10.25-inch system’s sharp resolution and its tablet-like functionality, with swipe and multi-touch gestures available." -- Automobile Magazine (2019)
  • "MBUX can also be controlled by steering-wheel touch nubs, a large console touchpad, or Benz’s first-ever touchscreen, which offers swipe and pinch-to-zoom functionality. The setup’s graphics are pleasingly high-res, well-laid out, and thoughtfully designed, but we like most that the system offers quick responses to inputs. Even most voice requests are handled promptly." -- Autoweek (2019)


The A-Class has 8.6 cubic feet of space in its trunk, which is one of the tiniest in the luxury small car class. A 40/20/40 split-folding rear seat is standard, and hands-free trunk access is optional.

  • Belying its size, the A 220 can perform most duties you'd ask of a luxury sedan. The trunk is a little narrow, but the split rear seats that fold help make the most of the available space." -- Edmunds
  • "Behind the seats, the trunk looked big enough to swallow three or four roll-aboards." -- Autoblog (2019)
  • "There's a sizable trunk that's neatly disguised in the A-Class' short rear deck, and lots of well-placed cubbies and cupholders offer plenty of storage for your daily tagalongs." -- CNET (2019)
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2020 Mercedes-Benz A-Class

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