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2019 Mercedes-Benz A-Class Interior Review

Scorecard

Interior: 8.2

The 2019 Mercedes-Benz A-Class has a premium interior with nice materials and a sleek, modern design. Passenger comfort and space are good for a compact car, and the infotainment system is generally easy to use.

  • While our heavily optioned test vehicle benefits from racy black and red leather upholstery and wood trim, the attractive cabin design is consistent throughout the A-Class lineup. The most striking feature is the wide pane of glass that houses the digital instrument cluster and central infotainment display. It accentuates the dash, and the lack of physical controls gives the cockpit a modern and minimalistic appearance. The materials quality is excellent throughout, with the exception of the dimpled and perforated surface adorning the middle of the dash. That texture seems out of place until you notice that it's repeated on the steering wheel rim." -- Edmunds
  • "If the exterior doesn't impress you, the interior surely will. … The only real evidence of the A-Class' price point is found in the cheap-feeling plastic used in several places throughout the cabin. But Mercedes smartly restricts use of this material to surfaces you won't normally interact with day to day, like the base of the transmission tunnel or the underside of the steering column. The stuff you actually see and touch and use is all very high quality. And considering the fact that one of the CLA-Class' biggest problems is its low-rent interior, this is one of the A-Class' most noticeable improvements." -- CNET
  • Inside, the A220 looks every bit the premium car Mercedes-Benz wants it to be, with turbine-styled climate control vents and a free-standing, fully-digital instrument panel and display that is similar in appearance to the E-Class sedan. … Center stack switchgear and gloss black trim looks every bit as swanky as on MB’s more upscale models and the perforated and grained soft-touch plastic dash materials are very nicely fashioned." -- Automobile Magazine

Seating

The Mercedes-Benz A-Class seats five on standard leatherette upholstery. Power-adjustable front seats are standard. Leather upholstery is optional, along with heated and ventilated front seats.

Up front, the seating is comfortable and supportive, though some critics think there's a lack of headroom for the driver. The back seat is mostly adequate and roomy enough for adult passengers. The rear seat has two sets of LATCH connections for installing child seats.

  • "Despite its small stature, the A-Class' interior packaging is fantastic. Where the CLA's rakish roofline too severely cut into rear seat headroom, two adults can actually sit in the back of an A-Class with room to spare." -- CNET
  • This is a compact car, but save a lack of driver headroom the rest is reasonably sized. The front seats are bolstered enough to hold the front passengers in place without jostling the kidneys. One tester had full leather seats, the other had microfiber inserts – both looked and felt premium. The rear seats fit my frame nicely (I'm 5'10", about 155 lbs) although there wasn't much extra room for knees with the seat in front set for a similarly-sized adult." -- Autoblog
  • "The seats are well-shaped and have enough adjustments for small and tall occupants alike. After many hours on the road, fatigue doesn't become an issue. The rear seats are far less accommodating but acceptable for the class. The lack of headroom is an issue for taller-than-average passengers, but legroom is ample. The seat cushion is notably low and short, providing little support for thighs. However, these limitations should be just fine for smaller occupants on longer journeys and acceptable for adults on short trips." -- Edmunds

Interior Features

The 2019 A-Class debuts Mercedes' new MBUX infotainment system. You can control the system through voice commands, a touch screen on the dash, or a touchpad on the center console. Reviews of the voice command system are mixed, but the touch screen features clear and crisp graphics, as well as quick processing times and an easy-to-use menu structure.

Standard features include dual-zone automatic climate control, a panoramic roof, two 7-inch screens, five USB ports, Android Auto, and Apple CarPlay. You also get several standard safety features, such as forward collision warning, pedestrian detection, and automatic emergency braking.

Optional features include proximity keyless entry, wireless device charging, a Wi-Fi hot spot, remote start, 64-color interior ambient lighting, and two 10.25-inch displays. Available active safety features are a head-up display, lane departure warning, lane keep assist, adaptive cruise control, blind spot monitoring, a surround-view parking camera, and automatic parking assist.

See 2019 Mercedes-Benz A-Class specs »

  • "In addition, MBUX uses machine learning and AI to display suggested and favorite activities on the home screen. This avoids having to dive deeply into submenus to find what you want (of course, being a German product, you can still dive very, very deep into submenus). MBUX can also be controlled by steering-wheel touch nubs, a large console touchpad, or Benz’s first-ever touchscreen, which offers swipe and pinch-to-zoom functionality. The setup’s graphics are pleasingly high-res, well-laid out, and thoughtfully designed, but we like most that the system offers quick responses to inputs. Even most voice requests are handled promptly." -- Autoweek
  • While 'Hey, Mercedes' will no doubt wow in the showroom, we found the system somewhat limited in usefulness. It did well in reporting baseball scores, but some simple commands such as, 'Hey, Mercedes, turn off the radio,' went unheeded. … The steering wheel has capacitive-touch buttons like other new Mercedes models, and there's also a new design for the touchpad on the console between the front seats. But the best interface improvement is that Mercedes has finally embraced the touchscreen. The system works well, with speedy responses to pokes and swipes. It is more logical than the old COMAND system, and the graphics are bright and detailed, including real-time renderings of the car itself." -- Car and Driver
  • "You have a narrow row of switches below the center turbine-like round air vents and a few buttons on the center console for drive modes and infotainment shortcuts. The amount of switchgear hits an elusive sweet spot, making the operation of the numerous systems quick and simple." -- Edmunds

Cargo

The Mercedes A-Class has 8.6 cubic feet of trunk space, which is low for the class. A hands-free power trunk lid is optional.

  • "Behind the seats, the trunk looked big enough to swallow three or four roll-aboards." -- Autoblog
  • "There's a sizable trunk that's neatly disguised in the A-Class' short rear deck, and lots of well-placed cubbies and cupholders offer plenty of storage for your daily tagalongs." -- CNET
  • "There are no such limitations with regard to cargo space. … We're sure two large suitcases will fit with room to spare." -- Edmunds

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