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2012 Mazda Mazda5 Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2012 Mazda Mazda5 Recalls

There have been 1 safety recalls issued from NHTSA.

STRUCTURE Recall Date: September 6, 2016
  • Summary: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
  • Potential Number of Units Affected: 580,455
  • Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
  • Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. Mazda sent an interim notifications to owners November 2016 and will mail a second notice when remedy parts are available. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 16V644000

2012 Mazda Mazda5 Warranty

Warranty information last updated: 9/16/14

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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