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2019 Lincoln MKZ Interior Review

Scorecard

Interior: 6.9

The 2019 Lincoln MKZ’s cabin is nice, though it pales in comparison to many of its rivals. Sound insulation is plentiful, and there are a few soft-touch materials scattered about. Everyone can agree that the front seats are comfortable, but back-seat comfort varies depending on who you ask. Some critics think there is ample space, though others comment that it is limited and that the car's interior seems relatively cramped considering the car's size. While the MKZ has more trunk space than rivals, its narrow opening makes using that space tricky. The SYNC3 infotainment system is generally user friendly.

  • "The MKZ's cabin materials aren't as competitive as they once were. BMW and Mercedes interiors feel much more upscale. Our test MKZ had several build issues including a flickering LED light, creaky armrest, burned-out ambient lighting strip and door/dash trim that didn't quite line up." -- Edmunds
  • "The interior is mostly good, though I'd like to see more robustness to some of the switchgear. The steering wheel column stalks feel particularly flimsy. Overall Ford engineers did a great job with sound deadening and soft-touch materials. The seats were comfy and supportive. I was particularly happy to see Lincoln ditching those stupid touch-sensitive sliders for audio and climate controls, returning to buttons and knobs. They're much easier to use." -- Autoweek (2017)
  • "Inside, however, things are still quietly reserved, and while there are some handsome individual touches, the overall design is nothing to write home about. There are few character lines to break up the seemingly endless swath of soft-touch dashboard material, and the center stack design looks dated at best." -- New York Daily News (2017)

Seating

The 2019 MKZ seats up to five people on standard leatherette upholstery. Heated, power-adjustable front seats and a leather-wrapped steering wheel are also standard. Massaging and cooling front seats, a heated and power-adjustable steering wheel, heated rear seats, and leather seats are available.

The front seats are the most comfortable in this sedan, especially when outfitted with the luxury amenities mentioned above. The back seats can hold two adults for short trips, but legroom in back gets mixed reviews. Thick roof pillars reduce visibility, though the standard rearview camera helps offset this.

There are two complete sets of LATCH connections for installing child seats in the MKZ. The three tether anchors are easy to find and use, but the lower anchors are set deeply in the seats.

  • "Forward visibility is good despite thick front pillars, but similarly large rear pillars mean big rear blind spots. A high trunklid inhibits rear visibility, and the panoramic sunroof blocks the top of the rear window when open. Rearview camera is standard but a surround-view camera isn't available." -- Edmunds
  • "Despite being a large car on the outside, this Lincoln's interior is surprisingly cramped. Rear-seat legroom and headroom are especially in short supply." -- Kelley Blue Book (2017)
  • "The MKZ is well-suited for four adults with ample rear legroom and decent headroom, but due to its somewhat narrow profile, a fifth occupant in the middle seat may find themselves a bit compressed. Road noise – or lack thereof – is also a highlight thanks to Lincoln's active noise cancellation system …" -- New York Daily News (2017)

Interior Features

Standard features in the 2019 MKZ include push-button start, proximity keyless entry, dual-zone automatic climate control, rain-sensing windshield wipers. The SYNC 3 infotainment system also comes standard. It features with 8-inch touch screen, two USB ports, Bluetooth, satellite radio, 11 speakers, Apple CarPlay, and Android Auto. Standard driver assistance features include rear parking sensors, a rearview camera, lane keep assist, blind spot monitoring, adaptive cruise control, automatic high beams, and a pre-collision system with forward collision warning and automatic emergency braking.

Interior upgrades such as a navigation system, a 110-volt household-style power outlet, HD Radio, a 14 or 20-speaker Revel sound system, a panoramic sunroof, and parallel park assist are available.

This Lincoln draws mixed reviews for its technology. The touch screen responds quickly to inputs, and redundant buttons and knobs for controlling climate and entertainment functions are welcomed. However, the system uses the touch screen for functions that would be easier to use with the more traditional buttons and knobs.

See 2019 Lincoln MKZ specs »

  • "Knobs and buttons are back on the MKZ's center console and we couldn't be happier. Dual-zone automatic climate controls are within reach of the driver and passenger, although the buttons on the right side of the screen require a stretch. Overall, the redesigned cabin is much more user-friendly. " -- Edmunds
  • "The Sync 3 infotainment system worked flawlessly, which is something that couldn't be said about previous Sync versions we've used." -- Motor Trend (2017)
  • "While I've got no complaints about the features offered to MKZ buyers, in practice, it doesn't always work as seamlessly as advertised. The new SYNC 3 infotainment system is much improved over the outgoing MyLincolnTouch, but is still too-heavily relied upon for features that could easily be switched between with traditional buttons, and while it's faster than ever, the user interface is still clunky to operate when delving into menus upon menus." -- New York Daily News (2017)

Cargo

The 2019 MKZ has a 15.4 cubic-foot trunk, which is above average in the class. However, a narrow opening makes it difficult to load bulkier objects. Split-folding rear seats expand usable space, and a power trunk-lid is available for added convenience.

Because of its lithium-ion battery pack, the MKZ Hybrid offers 11.1 cubic-feet of space.

  • "The standard MKZ's trunk has 15.4 cubic feet of cargo space, which is right at the top of the class. The rear seats can be folded down for transporting longer and bulkier items. " -- Edmunds
  • "As far as cargo space is concerned, the MKZ can handle more than many of its competitors. … Unfortunately, due again to its narrow profile, it's tough to fit two large suitcases side-to-side, and structural elements jut in from above the wheels that keep you from being able to push large items all the way to the back of the seats." -- New York Daily News
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