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2020 Lincoln MKZ Interior Review


Interior: 6.2

The 2020 Lincoln MKZ has a nice cabin, though materials quality is subpar and the cabin styling is outdated compared to the cabins of luxury rivals. Many competitors also have more space for passengers. On the plus side, the infotainment system is relatively easy to use.

  • "The MKZ's cabin materials aren't as competitive as they once were. BMW and Mercedes interiors feel much more upscale. Our test MKZ had several build issues including a flickering LED light, creaky armrest, burned-out ambient lighting strip and door/dash trim that didn't quite line up." -- Edmunds (2019)
  • The interior is mostly good, though I'd like to see more robustness to some of the switchgear. The steering wheel column stalks feel particularly flimsy. Overall Ford engineers did a great job with sound deadening and soft-touch materials. The seats were comfy and supportive. I was particularly happy to see Lincoln ditching those stupid touch-sensitive sliders for audio and climate controls, returning to buttons and knobs. They're much easier to use." -- Autoweek (2017)
  • Inside, however, things are still quietly reserved, and while there are some handsome individual touches, the overall design is nothing to write home about. There are few character lines to break up the seemingly endless swath of soft-touch dashboard material, and the center stack design looks dated at best." -- New York Daily News (2017)


The MKZ seats up to five people. Synthetic leather upholstery and front seats with heating and 10-way power adjustment are standard. Upgrades include genuine leather-trimmed seats, ventilated front seats, massaging front seats, heated rear seats, and a heated steering wheel.

The front seats are comfortable and spacious. The rear seats get mixed reviews, with some critics saying there’s good head- and legroom for two adults, while others claim that space is tight. Large roof pillars limit visibility.

For securing child safety seats, the MKZ has two complete sets of LATCH connectors for the rear outboard seats, as well as an upper tether anchor for the rear middle seat.

  • "Another MKZ weakness lies with its compromised outward visibility. A high trunklid and low roofline inhibit a significant portion of your rearward field of view. And large roof pillars at both front and rear corners create big blind spots." -- Edmunds
  • "Despite being a large car on the outside, this Lincoln's interior is surprisingly cramped. Rear-seat legroom and headroom are especially in short supply." -- Kelley Blue Book (2017)
  • The MKZ is well-suited for four adults with ample rear legroom and decent headroom, but due to its somewhat narrow profile, a fifth occupant in the middle seat may find themselves a bit compressed. Road noise – or lack thereof – is also a highlight thanks to Lincoln's active noise cancellation system." -- New York Daily News (2017)

Interior Features

Standard equipment in the base MKZ includes the SYNC 3 infotainment system with an 8-inch touch screen, Apple CarPlay and Android Auto smartphone integration, a premium 11-speaker stereo, a Wi-Fi hot spot, satellite radio, Bluetooth, two USB ports, dual-zone automatic climate control, remote start, push-button start, proximity keyless entry, and an auto-dimming rearview mirror.

Many safety features come standard too, such as rear parking sensors, MyKey, and Lincoln Co-Pilot360. The MyKey system includes additional seat belt reminders, and it encourages safe driving by letting you do things like set speed and audio volume limits for secondary drivers. Co-Pilot360 is a suite of active driver assistance features that includes lane keep assist, a rearview camera, blind spot monitoring, rear cross traffic alert, a pre-collision warning and braking system, and pedestrian detection.

Available features include navigation, a 14- or 20-speaker Revel stereo, HD Radio, two additional USB ports, a moonroof, adaptive cruise control, front parking sensors, and parallel park assist.

The SYNC 3 infotainment system has a responsive touch screen and some buttons and knobs for controlling many functions. Some critics say the system relies too much on the touch screen for settings that physical controls could accomplish easier.

See 2020 Lincoln MKZ specs »

  • "Knobs and buttons are back on the MKZ's center console and we couldn't be happier. Dual-zone automatic climate controls are within reach of the driver and passenger, although the buttons on the right side of the screen require a stretch. Overall, the redesigned cabin is much more user-friendly." -- Edmunds (2019)
  • "The Sync 3 infotainment system worked flawlessly, which is something that couldn't be said about previous Sync versions we've used." -- Motor Trend (2017)
  • While I've got no complaints about the features offered to MKZ buyers, in practice, it doesn't always work as seamlessly as advertised. The new SYNC 3 infotainment system is much improved over the outgoing MyLincolnTouch, but is still too-heavily relied upon for features that could easily be switched between with traditional buttons, and while it's faster than ever, the user interface is still clunky to operate when delving into menus upon menus." -- New York Daily News (2017)


The 2020 Lincoln MKZ has a 15.4-cubic-foot trunk. That’s sizeable for the luxury midsize car class, but the trunk’s narrow opening makes it tough to load larger items.

Because of the placement of its 1.4-kWh lithium-ion battery pack, the hybrid model has 11.1 cubic feet of space. A power trunk lid is available.

  • "The MKZ's trunk is appropriately sized for the class. You also get fold-down rear seats and a bunch of places for water bottles and other small items." -- Edmunds
  • As far as cargo space is concerned, the MKZ can handle more than many of its competitors. … Unfortunately, due again to its narrow profile, it's tough to fit two large suitcases side-to-side, and structural elements jut in from above the wheels that keep you from being able to push large items all the way to the back of the seats." -- New York Daily News (2019)
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2020 Lincoln MKZ

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