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2019 Lexus UX Hybrid Interior Review

Scorecard

Interior: 6.8

The all-new 2019 Lexus UX Hybrid is stylish and modern inside, but while some critics say the materials quality is befitting a luxury vehicle, others think there are too many low-rent materials. The seats provide ample space for four adults, but cargo space is limited. The infotainment system's finicky controller and complicated menus make the system difficult to use.

  • "The UX's cabin is a welcoming space. It's smart, logical and less cluttered than the larger NX. Material quality is excellent and original in places too — the optional dashboard covering akin to textured Japanese washi paper is a good example." -- Autoblog
  • "Even though it's being pitched as a low-priced Lexus, the UX does a better job of imitating the luxury quotient of its big siblings than the German mini-utes do. A nice mix of materials inside includes expensive-feeling plastics, soft faux leather, and an interesting trim piece on the dash that's meant to evoke a type of Japanese paper." -- Car and Driver
  • "Look a bit closer, however, and you'll find evidence of cost savings. Some materials feel cheap, hollow or unfinished, particularly on the door panels. Handles look like brushed metal but feel like plastic. And the bottom insert on the door panels in our test car had a rough surface that reminded us of spun fiberglass. Even the upholstery lacks a certain sheen and pliability that we've come to expect from a car bearing a Lexus badge. While we can reconcile some of these design and materials choices to simple economics, savvier shoppers might be less impressed, especially after sitting in a BMW or a Mercedes." -- Edmunds

Seating

The all-new UX Hybrid seats five people on leatherette upholstery. Eight-way power-adjustable front seats, heated and ventilated front seats, and front sport seats are available. There are two full sets of LATCH connectors for installing car seats.

Though it has five seats, you should probably limit it to four people whenever possible because – like most SUVs in this class – putting three in the back won't make anyone happy. Both rows have plenty of headroom, and it's easy to find a comfortable driving position.

  • Officially, the UX seats five passengers, but it's best to keep it to four if you value your friends. Most subcompacts suffer from tight rear seats, and the UX is even a bit cozier than its rivals. But what the UX lacks in general elbow room, it makes up for with average legroom and decent headroom, enough that it should fend off complaints from 6-foot-tall riders." -- Edmunds
  • …the cabin is a great place to spend time-at least in the well-contoured and comfy seats, which are also well-bolstered in the F Sport. It's undeniably tight in the back, where shortening the NX's wheelbase by 0.8 inch somehow pruned rear legroom by 3.0 inches. In this segment, only the Audi Q3 offers less legroom." -- Motor Trend
  • "The inside of the Lexus UX offers plenty of space for your fellow active-lifestyle friends. With the driver's seat adjusted so I could drive comfortably, I had good (if not exceptional) legroom in the second row, as well as plenty of headroom, so fitting four adults should be fine. Though a low cowl and skinny pillars provide a panoramic view forward and to the sides, the UX's stylized C-pillars and somewhat small rear window reduce over-your-shoulder visibility." -- CNET

Interior Features

The UX Hybrid's standard infotainment system includes a 7-inch display screen, the Lexus Remote Touch interface, a six-speaker audio system, satellite radio, Apple CarPlay, a Wi-Fi hot spot, and three USB ports. The Lexus Safety System+ 2.0 also comes standard, and it includes adaptive cruise control, lane departure warning, lane keep assist, lane trace assist, traffic sign recognition, automatic high beams, forward collision warning, automatic emergency braking, and pedestrian detection.

Available features include a head-up display, front and rear parking sensors, front and rear cross traffic alert, and an upgraded infotainment system with a 10.25-inch display screen, navigation, and an eight-speaker audio system.

Most rivals have more user-friendly infotainment systems than the UX Hybrid. Its system features a difficult-to-use control mechanism – the Remote Touch interface – and an obtuse menu layout that takes practice to master. Some of the controls that you'd normally find in the center stack, like volume knobs, are oddly located on the center console.

See 2019 Lexus UX Hybrid specs »

  • "Unfortunately, the interior is hamstrung by the laptop-style touchpad for the infotainment screen. … Even at its slowest setting, the cursor moves too quickly across the screen, making it easy to overshoot within menus and click the wrong item. Zooming in and out within the map is also tricky, and embedded too deep within the system. Practice helps." -- Autoblog
  • "Unfortunately, both of those screens rely on the same frustratingly obtuse Remote Touch Interface software as found in other Lexus models. Translation? An overly complicated menu structure is operated by a twitchy touchpad on the center console." -- CNET
  • "Unfortunately, the frustrating infotainment touchpad carries over from other Lexus models. Curiously, the volume and tuning knobs have been relocated from the center stack to the center console where they're meant to fall to hand for a driver using the armrest. It seems logical, but the layout takes some getting used to, and we're not sure it's better than having those knobs on the dashboard." -- Car and Driver

Cargo

With the rear seats up, the UX Hybrid provides 17.1 cubic feet of cargo space. That's a below-average total for the class, and it's about 4.5 fewer cubic feet than the nonhybrid UX provides. Additionally, the sloped roofline and high cargo floor make it harder to load and organize your stuff.

  • "The UX's biggest fault may be cargo space, or rather the lack thereof. I'd love to say the UX is sized for parking rather than packing, except that I already used that zinger in an article about the Corolla hatchback. … I expected to find hidden storage space under the floor, but no such luck. The rake of the hatch lid limits how much you can pack in, and big suitcases will require folding the rear seats. No wonder Lexus says the UX is sized for couples—if you have young kids, things would get cramped in a hurry." -- Automobile Magazine
  • "The UX's small footprint is a limiting factor for cargo capacity, and packaging is not this vehicle's strong suit. The hatch opening is small with an uncomfortably tall lift-over height, and there's not much space to be had overall." -- Car and Driver
  • Cargo space is a bit tight. The floor is very high (even though there's nothing -- not even a spare tire -- underneath it) and the liftgate slopes. … The rear seats do fold down for more storage." -- CNET
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