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2020 Lexus RX Hybrid Interior Review

Scorecard

Interior: 6.9

The 2020 Lexus RX Hybrid looks good inside, and there are plenty of quality materials throughout the cabin. The seats are comfortable and roomy enough for adults, except for the third row in long-wheelbase models, which is a tight squeeze for almost everyone. Plenty of features come standard, including a touch screen for the infotainment system, which is new for 2020. Cargo space is subpar for a midsize SUV.

  • "The Lexus RX 450h's cabin is great to look at and beautifully made. It's a real standout in the segment. However, some controls are difficult to use and the back seat isn't as generous as those of some rivals." -- Edmunds (2019)
  • "We expect a lot from a Lexus interior, and the 2018 RX delivers with upscale materials, exacting fit and finish and attractive modern design. The analog clock is an elegant touch." -- Kelley Blue Book (2018)
  • "The interior has been modernized with a slim horizontal dash, which extends the vehicle's ambition of lithe athleticism into the cabin. Contrast stitching emphasizes the sporty look of this lighter and trimmer bulkhead. The center stack has been toned down, and a satellite- controlled analog clock adds a bit of ornament and refinement in addition to functionality. … Overall, this redesign creates a sense of calm and spaciousness." -- Forbes (2016)

Seating

In its standard configuration, the RX Hybrid seats five people in two rows. There's also a long-wheelbase model, the RX 450hL, which seats six people in three rows. Synthetic leather upholstery, power-adjustable front seats, and reclining rear seats are standard. Genuine leather upholstery, heated and ventilated front seats, front sport seats, heated rear seats, and a heated steering wheel are available.

The front seats are spacious and comfortable, though drivers may dislike how the sloped roofline hampers rearward visibility. The second-row seats are adult-friendly, with plenty of head- and legroom. It's easy to get in and out of the third-row seats in the 450hL, but they're pretty cramped.

The RX Hybrid has two complete sets of LATCH connectors for the second row. The lower anchors are easy to connect, and the tether anchors shouldn't give you any trouble. The third row has two tether anchors.

  • "The bigger three-row RX L continues for 2020 with second-row captain's chairs that ease entry and exit for third-row passengers." -- Motor Trend
  • "There's more than enough head- and legroom up front, and there's a good amount of elbow room. Lots of rear headroom and elbow room, too, but knee clearance and toe space can be tight if the backseat passenger and the driver are both taller than 6 feet. Some rivals also offer three rows." -- Edmunds (2019)
  • "The seats are plush, and there is plenty of head- and legroom in back. Beware of rear blind spots from the narrow roof design." -- Kelley Blue Book (2018)

Interior Features

Standard features in the RX Hybrid include dual-zone automatic climate control and an infotainment system with an 8-inch touch screen, a nine-speaker audio system, HD Radio, Bluetooth, a Wi-Fi hot spot, eight USB ports, Android Auto, and Apple CarPlay.

Standard driver assistance features include a rearview camera, forward collision warning, automatic emergency braking, pedestrian detection, adaptive cruise control, traffic sign recognition, lane keep assist, lane trace assist, and lane departure warning. Some of these features are part of the Lexus Safety System+ 2.0 suite of technology.

Available features include a panoramic moonroof and an upgraded infotainment system with a 12.3-inch touch screen, navigation, an in-dash DVD player, and a 12-speaker audio system or a Mark Levinson audio system. Available active safety features include a head-up display, park assist, blind spot monitoring, rear cross traffic braking, and a surround-view parking camera system.

If you've owned a Lexus before, you're probably aware of how frustrating Lexus' Remote Touch mouse-like infotainment controller can be. Well, welcome to the future. The RX Hybrid now features a touch-screen interface, and while the Remote Touch controller is still there, you can ignore it most of the time.

The screen is a little tough to reach from the driver's seat, but it's such a welcome addition that we doubt most people will mind. The RX Hybrid also gained Apple CarPlay, Android Auto, and a Wi-Fi hot spot for 2020.

See 2020 Lexus RX Hybrid specs »

  • "We found that the addition of a touch interface makes the RX's infotainment system much less frustrating to operate, although on the larger screen some of the icons are hard to reach from the driver's seat. And because there is no 'home' button on the screen, you still have to use the maddening touchpad on the center console for some functions. The interface still seems a bit too complicated as a whole, despite the improvements. …" -- Car and Driver
  • "The RTI doesn't deserve the abuse it's suffered from automotive writers. But its adherence to rigid horizontal and vertical scrolling is at odds with the fluid movements we expect from trackpads. It makes sense, of course – a car hurtling down the highway at 70 mph is no place for a wandering cursor. But it typically ends in a stiff and frustrating experience. The RTI is still there if you want it, but the touchscreen is a nice redundancy that we expect most drivers will prefer." -- Edmunds
  • "My favorite new improvement to the 2020 RX formula is the available 12.3-inch split-screen display on the dashboard. It's now touch sensitive and sits closer to the driver for easier reach. … The larger, closer screen also appears to have a higher resolution and more vibrant colors that pop more clearly in daylight. In addition to touching the screen, drivers can also use the Remote Touch Pad on the center console to control the infotainment system. … The Lexus Enform software and its menu structure have slightly improved." -- CNET

Cargo

The RX Hybrid gives you 18 cubic feet of space with the rear seats up and 55.9 cubic feet with them folded down. The RX Hybrid L offers 16.3 cubic feet of cargo space behind the third-row seats (The other dimensions remain the same). Though many other luxury midsize SUVs have higher maximum cargo capacities, this Lexus' totals are respectable by luxury hybrid and electric SUV standards. A hands-free power liftgate and power-folding rear seats are available.

On top of the below-average space, the raked roofline makes it more difficult to carry large or bulky items. Additionally, the rear seats don’t fold completely flat, so you don't have a level cargo floor. The good news is that the wide opening makes it easy to load items.

  • "The Lexus RX 450h is far from what we'd consider utilitarian. Its cargo area's versatility is limited by its slanted roofline, and the center console lacks storage." -- Edmunds (2019)
  • "The 2017 Lexus RX 350 and RX 450h's power-operated rear hatch can be activated simply by placing one's hand near the Lexus badge. You'll love it for the convenience and your kids will love it when you tell them you're using the Force for good and not evil." -- Kelley Blue Book (2017)
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2020 Lexus RX Hybrid

MSRP: $46,800 - $56,510

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