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2019 Lexus NX Interior Review

Scorecard

Interior: 7.4

The 2019 Lexus NX features some high highs and low lows inside. It's stylish interior has a mix of high- and low-quality materials, and both rows of seats are spacious. However, many rivals have more cargo space, and the NX's infotainment system is one of the most frustrating in the class.

  • "The standard simulated-leather upholstery looks and feels like the genuine article. Common touch points are well-padded. Other interior materials are good-quality and tightly fitted for a solid feel." -- Edmunds
  • "It's no surprise that the cutting-edge exterior of a car looking like the 2018 NX has a cutting-edge interior. And we do mean edge, as the multiple levels, cutlines, materials and finishes could distract some drivers. Schizophrenic design choices aside, there's no mistaking the quality. From the stitched material on the dash to the many soft and padded surfaces, the Lexus NX exudes the sophistication of a higher class of vehicle than what you're actually driving." -- Kelley Blue Book (2018)
  • "Forget about Lexus's traditionally cosseting, parlor-room luxury. The NX is surprisingly hard-edged, including its cabin. Protruding contours and a jumble of multiple panels give it a high-tech anime feel. Don't confuse that with austerity, however. After all, there are numerous padded surfaces and lines of decorative stitching providing relief from all of the blackness. But too many parts are hard plastic, including multiple dash panels and the interior door latches. Worst, those parts look cheap, costing the NX our top score for fit and finish." -- Consumer Reports (2018)

Seating

The NX 300 seats five and comes standard with synthetic leather seats, a leather-wrapped steering wheel, a 10-way power-adjustable driver's seat, and reclining rear seats. Leather upholstery, heated and ventilated front seats, and a heated steering wheel are available.

The front seats in the NX provide plenty of space and ample comfort. The vehicle's design limits rearward visibility, however. The rear seats are comfortable and can fit adult passengers more easily than some rivals' rear seats.

There are two full sets of LATCH connectors for installing car seats. The middle-seat tether anchor is a bit hard to find, but there are no other issues with the NX's LATCH system.

  • "The front seats offer plenty of room and adequate support for a variety of body types. The optional front-seat ventilation further enhances long-distance comfort. The rear seats are also accommodating for adult passengers." -- Edmunds
  • "Sitting behind the steering wheel feels tight. You're hemmed in by a tall, wide center console that protrudes into right knee space. Combine this with the small windows and the cabin can feel either a bit snug or claustrophobic (pick your poison). The short left foot rest means your toes might hit a panel above it." -- Consumer Reports (2018)
  • "However, the NX should be praised for its interior comfort, both in the front and back. Strip away the sporty branding and this is yet another luxurious, comfortable Lexus SUV. Rear passengers come in for special treatment, as Lexus has managed to incorporate more rear legroom than most rivals." -- Autotrader (2017)

Interior Features

Standard features in the NX 300 include dual-zone automatic climate control, proximity key entry, push-button start, and an infotainment system with an 8-inch display screen, Bluetooth, a USB port, a Wi-Fi hot spot, an eight-speaker audio system, satellite radio, HD Radio, smartphone app navigation, Siri Eyes Free, and smartphone integration with the Enform App Suite. Standard active safety features include a rearview camera, a pre-collision system with pedestrian detection, lane departure warning, lane keep assist, adaptive cruise control, and automatic high beams.

Available features include navigation, a 10.3-inch infotainment display, a 10-speaker sound system, a moonroof, a bird's-eye-view camera system, parking sensors with automatic braking, blind spot monitoring, rear cross traffic alert, and rain-sensing windshield wipers.

The NX's tech features lack connectivity options like Apple CarPlay and Android Auto, which are offered in most rivals. The infotainment system is one of the least intuitive and most frustrating systems in the class thanks to the Remote Touch controller. On the bright side, the optional larger display lets you split the screen to show more than one function at a time.

See 2019 Lexus NX specs »
  • "The Remote Touch trace pad interface is easily the worst in the industry. Its controller is hard to manage, and it distinctly lacks intuitive menus and buttons. Unfortunately, it's mandatory for the 2018 NX 300." -- Edmunds
  • "Even the seemingly simple conventional knobs and buttons are a challenge to use. Climate controls are tightly packed together, and the radio's volume and tune knobs are tucked low on the dashboard, beneath an overhanging ledge. Climate switches get round dials for 2018. Frustrations grow when you get to the touchpad controller … The problem isn't the screen design; it has large fonts and simple enough logic. Actually making selections is the challenge. Rather than simply tapping the screen, you're required to use the aforementioned console-mounted touchpad. Scroll your finger on the pad and an on-screen cursor follows, much like using a computer mouse, eventually landing on the desired on-screen 'button.' Tracking where the cursor is and moving it to the desired goal, takes a lot of time and attention." -- Consumer Reports (2018)
  • The improved touch-pad interface for the Remote Touch is clever, but still not as intuitive as touch-screen or knob-based systems." -- Kelley Blue Book (2018)

Cargo

The NX gives you 17.7 cubic feet of cargo space behind the rear seats and 54.6 cubic feet with the rear seats folded down. Those aren't the lowest totals in the class, but they're close. The NX's sloping roofline and rear window add to the inconvenience. A power liftgate, a hands-free liftgate, and power-folding rear seats are available.

  • "The NX's 17.7-cubic-foot cargo space behind the rear seats is smaller than competitors' and is further hampered by the sloped rear window. That window also limits bulky items with the seats folded, even though volume is competitive." -- Edmunds
  • "Neither model's space is that great, and the sloped roof compromises practicality a little further." -- Autotrader (2017)
  • "Lexus says four golf bags fit behind the rear seats. If that's the case, certain competitors must be able to fit the bags plus a caddy." -- Cars.com (2015)
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