$11,810 - $19,353

2014 Jeep Cherokee Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2014 Jeep Cherokee Recalls

There have been 10 safety recalls issued from NHTSA.

ELECTRICAL SYSTEM:WIRING Recall Date: 05/16/2018
  • Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
  • Potential Number of Units Affected: 4846885
  • Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
  • Dates of Manufacture: NOV 04, 2012 to DEC 16, 2017
  • Manufacturer Recall Number: U49
  • NHTSA Campaign ID: 18V332000
EQUIPMENT Recall Date: 12/20/2017
  • Summary: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
  • Potential Number of Units Affected: 61791
  • Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
  • Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
  • Dates of Manufacture: JUN 10, 2014 to JAN 31, 2016
  • Manufacturer Recall Number: T82
  • NHTSA Campaign ID: 17V824000
SEATS Recall Date: 08/09/2016
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
  • Potential Number of Units Affected: 1827
  • Consequence: Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
  • Remedy: Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
  • Dates of Manufacture: JUL 28, 2013 to FEB 04, 2016
  • Manufacturer Recall Number: S63
  • NHTSA Campaign ID: 16V590000
POWER TRAIN:AUTOMATIC TRANSMISSION Recall Date: 07/11/2016
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
  • Potential Number of Units Affected: 329540
  • Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
  • Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
  • Dates of Manufacture: NOV 04, 2012 to OCT 30, 2014
  • Manufacturer Recall Number: S55
  • NHTSA Campaign ID: 16V529000
VISIBILITY:WINDSHIELD WIPER/WASHER Recall Date: 08/11/2015
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
  • Potential Number of Units Affected: 158684
  • Consequence: BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
  • Remedy: Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
  • Dates of Manufacture: JAN 03, 2013 to JUL 10, 2014
  • Manufacturer Recall Number: R39
  • NHTSA Campaign ID: 15V509000
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Recall Date: 07/22/2015
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
  • Potential Number of Units Affected: 1416903
  • Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
  • Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
  • Dates of Manufacture: JAN 09, 2013 to JUL 15, 2015
  • Manufacturer Recall Number: R40
  • NHTSA Campaign ID: 15V461000
STRUCTURE:BODY:HATCHBACK/LIFTGATE Recall Date: 06/21/2015
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
  • Potential Number of Units Affected: 99399
  • Consequence: A short circuit in the liftgate control module may result in a fire.
  • Remedy: Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27.
  • Dates of Manufacture: JAN 03, 2013 to FEB 17, 2015
  • Manufacturer Recall Number: R27
  • NHTSA Campaign ID: 15V393000
AIR BAGS:SIDE/WINDOW Recall Date: 01/27/2015
  • Summary: Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
  • Potential Number of Units Affected: 230290
  • Consequence: If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
  • Dates of Manufacture: DEC 31, 2012 to NOV 18, 2014
  • Manufacturer Recall Number: R05
  • NHTSA Campaign ID: 15V041000
SUSPENSION:REAR:SHOCK ABSORBER Recall Date: 07/01/2014
  • Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
  • Potential Number of Units Affected: 20347
  • Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
  • Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
  • Dates of Manufacture: MAY 20, 2014 to JUN 04, 2014
  • Manufacturer Recall Number: P37
  • NHTSA Campaign ID: 14V392000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL Recall Date: 06/03/2014
  • Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
  • Potential Number of Units Affected: 6120
  • Consequence: The unintended continued acceleration may increase the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
  • Dates of Manufacture: MAR 05, 2014 to APR 16, 2014
  • Manufacturer Recall Number: P31
  • NHTSA Campaign ID: 14V293000

2014 Jeep Cherokee Warranty

Warranty information last updated: 8/25/17

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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