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2020 Infiniti QX80 Interior

U.S. News Best Price Program

2020 Infiniti QX80 Interior Review


Interior: 6.6

 The 2020 Infiniti QX80 has a mostly upscale cabin, but there are a few cheap-looking finishes here and there. Cargo and passenger space are good, and the infotainment system is easy to use, though it's a little outdated.

  • "Infiniti says it drew inspiration for its 2019 QX80 interior from luxury jets. We'll take their word on that, but can confirm that the new QX80 offers a comfortable interior, with expensive-looking quilting and piping." -- Kelley Blue Book (2019)
  • "The woodgrain-style plastic on the dash and center stack was less impressive. On the dash, it's a thin horizontal strip above the glovebox and airbag, though it's directly in the front passenger's line of site. There's also a rough seam around the sun visors, which might seem a nit-pick issue, though like the fake wood it seems especially out of place in an otherwise nicely finished interior." -- Automobile Magazine (2018)
  • "I knew I was driving a big ol' body-on-frame SUV loaded down with hundreds of pounds of equipment. I knew it. Yet it really didn't seem that way, thanks to the new QX80's luxurious materials, ample room, and quiet ride. Combined, they create a feeling of distance between occupants and highway, fostering a pleasant dreamy state brought about by soft quilted leather seats, contrast stitching, and a refined level of craftsmanship evident in the controls, trim, and instrumentation. … These refinements make the QX80's cabin hard to resist." -- New York Daily News (2018)


The QX80 comes standard with leather upholstery, a 10-way power-adjustable driver's seat, an eight-way power-adjustable passenger seat, heated front seats, and power-folding and reclining third-row seats. A leather-wrapped, heated steering wheel is also standard.

This Infiniti seats seven people with its standard second-row captain's chairs, though you can raise the capacity to eight by opting for a second-row bench seat. Heated second-row outboard seats and ventilated front seats are available.

The seats are spacious and well-cushioned. They remain comfortable, even after an all-day drive. Adults can fit in the third row, but that space is better suited for children on anything longer than a short trip. The flip-and-tumble seats make it easy to access the third row.

For securing child safety seats, the QX80 has two full sets of LATCH connectors for the second row, as well as a single tether for the third row.

  • "The QX80's seating is supremely supportive in the first and second rows, and even the 60/40 power-folding third-row seats are suitable for adults, though not spacious. One important note: The QX80's second-row seats are twin captain's chairs separated by a wide console. If you need maximum 8-passenger capacity, you'll need to check off the 60/40-split bench seat option." -- Autotrader
  • "Additionally, despite the comfort -- and it is exceptionally comfortable -- the big Infiniti's 2nd-row seats don't slide forward, limiting 3rd-row legroom." -- Kelley Blue Book (2019)
  • "The seats remain comfortable even after a few hours (with breaks) of driving or riding; you don't sit too high on the cushion, nor do they envelop you. Second row leg- and headroom is ample, and the seats flip-and-tumble easily for access to the third row, which is, well, the third row. It offers decent headroom, however, and even legroom isn't bad, at least for shorter rides." -- Automobile Magazine (2018)

Interior Features

This Infiniti’s standard dual-screen infotainment system features an 8-inch upper touch screen, a 7-inch lower touch screen, Apple CarPlay, Android Auto, navigation, satellite radio, Bluetooth, a 13-speaker Bose stereo, and four USB ports. Available infotainment features include a rear-seat entertainment system with two 8-inch displays, a 17-speaker Bose sound system, and a Wi-Fi hot spot. The QX80 also comes standard with remote start, proximity keyless entry, tri-zone automatic climate control, and a moonroof.

The QX80's infotainment system gets the job done, with straightforward menus and touch screens that respond quickly to inputs. However, the system looks and feels outdated compared to what you'll find in rival SUVs.

Even the safety technology lags behind what competing models offer. Standard safety features include forward collision warning, automatic emergency braking, pedestrian detection, rear cross traffic alert, front and rear parking sensors, a surround-view parking camera system, and automatic collision notification.

More driver aids are available, including blind spot monitoring, lane departure warning, lane keep assist, adaptive cruise control, and distance control assist.

See 2020 Infiniti QX80 specs »

  • "The QX80's touchscreen infotainment system—called InTouch—is easy to use but unremarkable. While the screens are responsive and a mobile hotspot is available without spending a fortune, every luxury competitor has a better interface and features." -- Car and Driver
  • "The black-and-white information display between the analog gauges also looks old-school in the wrong way." -- Kelley Blue Book (2019)
  • "None of this [driver assist automation] is particularly state-of-the-art though. The lane-departure control is very gentle in keeping you between the lines, except for the beeping. This is no Nissan ProPilot Assist, which itself is no Cadillac SuperCruise. After all, the 2018 Infiniti QX80 is a mid-cycle update of the '11 Infiniti QX80. … Mid-cycle updates don't allow for the latest in automation and connectivity if the basic platform is seven years old." -- Automobile Magazine (2018)


The QX80 has 16.6 cubic feet of cargo space behind the third row, 49.6 cubic feet behind the second row, and a maximum cargo capacity of 95.1 cubic feet with the second and third rows folded. These figures are above average for the luxury large SUV class.

Though it offers plenty of cargo space, folding the seats down takes longer than it does in some rivals. A power liftgate comes standard, as does a healthy amount of interior storage space.

  • "The Infiniti has ample interior cubby space, and it held the most luggage behind the third row among similar-size rivals." -- Car and Driver
  • "[W]ith the second- and third-row seats folded, the QX80 offers up a massive level cargo floor capable of hauling all kinds of gear, luggage or whatever else requires 95.1 cu ft. of space." -- Autotrader
  • "In terms of utility, folding the third-row seats was also a bit problematic. It took almost 30 seconds of button pushing to make each seat go down, which is going to be a problem when Infiniti's upscale clientele just wants to load larger items in a hurry when [it’s] cold outside, or raining." -- New York Daily News (2018) 
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2020 Infiniti QX80

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