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$66,750 - 91,450 MSRP

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2020 Infiniti QX80 Review

The 2020 Infiniti QX80 ranks near the bottom of the luxury large SUV class. It has a potent engine and a serene ride, but it suffers from an aging design, poor fuel economy, and a subpar predicted reliability rating.

Pros & Cons

  • Capable engine
  • Gentle ride
  • Large cargo hold
  • Low starting price
  • Some low-rent cabin materials
  • Poor gas mileage
  • Outdated tech and safety features
  • Below-average predicted reliability rating

New for 2020

  • Apple CarPlay and Android Auto introduced as standard features
  • Dual-screen infotainment system

Rankings & Research

The 2020 Infiniti QX80's #8 ranking is based on its score within the Luxury Large SUVs category. Currently the Infiniti QX80 has a score of 6.8 out of 10, which is based on our evaluation of 61 pieces of research and data elements using various sources.

6.8

Overall

Scorecard

Critics' Rating: 6.8
Performance: 7.3
Interior: 6.6
Safety:
This model has never been fully tested for safety. Its overall score is being calculated without safety.
N/A
Reliability:
J.D. Power Ratings Logo

 Is the Infiniti QX80 a Good SUV?

The Infiniti QX80 isn't a good luxury large SUV. It gets poor fuel economy estimates and has an unimpressive predicted reliability rating. It’s also built on an aging platform that dates back to 2011, so its connectivity and safety features feel old compared to the newer systems found in rivals.

However, there are still several appealing traits, including a robust V8 engine and a coddling ride. The QX80 also offers a large cargo hold and a decently roomy cabin. 

Should I Buy the Infiniti QX80?

If you want state-of-the-art tech and safety features, skip the QX80. Otherwise, its affordable price makes it a decent value. If you’re looking for something with better off-road capability, you might consider the Lexus LX, another body-on-frame SUV. For those who don't hit the trails, the BMW X7 is a better choice for its performance and refinement. If you like what the QX80 has to offer but don’t need the extra space, you might even consider more affordable Infiniti vehicles, such as the QX50 and QX60.

Compare the QX80, LX, and X7 »

Should I Buy a New or Used Infiniti QX80?

The main reason to buy a new QX80 over a used one is its updated tech. For 2020, Infiniti introduces Apple CarPlay, Android Auto, and a second touch screen in the QX80. If those additions aren’t important to you, you might want to consider an older model, many of which are similar to a new QX80 but cost thousands of dollars less.

The 2020 QX80 belongs to a generation that launched for the 2011 model year, back when it was known as the Infiniti QX56, and the platform is beginning to show its age. Nonetheless, there have been some updates over the years. We recommend starting your search with a 2018 model, which is when Infiniti refreshed the interior styling, improved the sound insulation, and retuned the suspension. For 2019, a few safety features that were available in older models became standard, including forward collision warning and automatic emergency braking.

If you're considering an older model, be sure to read our 2017 QX80, 2018 QX80, and 2019 QX80 reviews to help make your decision. Also, check out our Used Car Deals page to learn about savings and discounts you can find on used vehicles.

Compare the 2018, 2019, and 2020 QX80 »

We Did the Research for You: 61 Reviews Analyzed

By researching Infiniti QX80 reviews, our hope is to provide you with the information you need to make car shopping a breeze. You'll find everything you need to know about this vehicle in our comprehensive review. It combines concrete data (like fuel economy estimates, predicted reliability ratings, and cargo space dimensions) with professional evaluations from 61 reviews.

This 2020 QX80 review incorporates applicable research for all models in this generation, which launched for 2011.

Why You Can Trust Us

U.S. News & World Report has been reviewing cars, trucks, and SUVs since 2007, and our Best Cars team has more than 75 years of combined automotive industry experience. We care about cars, but we care more about providing useful consumer advice. To ensure our impartiality, an independent party handles our advertising, and our editorial team doesn’t accept expensive gifts from automakers.

How Much Does the Infiniti QX80 Cost?

The Infiniti QX80 has a starting MSRP of $66,750, making it one of the most affordable vehicles in the luxury large SUV class. Even the top-level Limited trim, which starts at $91,450, undercuts the top trim prices of some rivals.

Check out our U.S. News Best Price Program for great savings at your local Infiniti dealer. You can also find excellent manufacturer incentives on our Infiniti deals page.

Infiniti QX80 Versus the Competition

Which Is Better: Infiniti QX80 or Nissan Armada?

The Nissan Armada is essentially the budget-friendly version of the QX80. These two SUVs have similar cargo dimensions, horsepower ratings, powertrain components, and towing capabilities. Both also have smooth rides but poor gas mileage. The Infiniti boasts nicer cabin materials and standard Apple CarPlay and Android Auto, two features you can't get in the Nissan. And despite how nice the Armada is inside, it can’t quite match the interior luxury of the Infiniti. If having a richer interior and the latest smartphone connectivity features are worth the extra money, go with the QX80. Otherwise, the Nissan is the better choice in this comparison.

Which Is Better: Infiniti Q60 or Cadillac Escalade?

The Cadillac Escalade places slightly higher than the QX80 in our luxury large SUV rankings. However, both of these SUVS are still relegated to the bottom half of the class. This body-on-frame Cadillac has unwieldly handling, some cheap cabin materials, and an extremely tight third row (in its standard wheelbase). The Escalade's starting price is roughly $8,450 higher than that of the Infiniti. The Escalade earns a higher predicted reliability rating, but you're better off skipping both of these SUVs and checking out some other competitors.

Compare the QX80, Armada, and Escalade »

QX80 Interior

How Many People Does the QX80 Seat?

In its standard configuration, this three-row Infiniti SUV accommodates seven people. That rises to eight if you opt for the second-row bench seat instead of the standard captain's chairs.

Leather seats and a heated steering wheel come standard, in addition to heated and power-adjustable front seats. Ventilated front seats, heated second-row outboard seats, and remote tie-up second-row seats are available.

All the seats are supremely comfortable. Head- and legroom are generous in the first two rows. Even the third row can hold adults, though you may hear complaints on anything longer than a short trip.

QX80 and Child Car Seats

There are two complete sets of LATCH connectors for the QX80’s second-row seats and a tether-only connection for the third row.

QX80 Interior Quality

Though the overall finish of the QX80’s cabin is good, there are some lower-quality materials like fake wood on the dash, which is disappointing considering this vehicle's price.

QX80 Cargo Space

The QX80 has 16.6 cubic feet of space behind the third-row seats, 49.6 cubic feet behind the second row, and a maximum cargo capacity of 95.1 cubic feet with the second and third rows folded. Those are impressive figures for the luxury large SUV class.

QX80 Infotainment, Bluetooth, and Navigation

The QX80 comes standard with the dual-screen InTouch infotainment system. It features an 8-inch upper touch screen, a 7-inch lower touch screen, Android Auto, Apple CarPlay, a navigation system, four USB ports, Bluetooth, satellite radio, and a 13-speaker Bose stereo.

A rear-seat entertainment system with two 8-inch screens is available, as are a 17-speaker Bose stereo, a Wi-Fi hot spot, and a 120-volt household-style power outlet.

Although it’s easy to use the InTouch system, the display and safety features feel outdated compared to what you'll find in competitors. That said, the 2020 addition of smartphone connectivity, via Android Auto and Apple CarPlay, is a welcome one.

Read more about interior »

QX80 Performance

QX80 Engine: Lively

Powering this Infiniti is a 5.6-liter V8 engine that makes 400 horsepower and 413 pound-feet of torque. It comes mated with a seven-speed automatic transmission.

Getting around town or commuting on the highway poses little trouble, thanks to the QX80's swift acceleration and muscular engine. However, some rivals are even quicker than this Infiniti, and the transmission hesitates to downshift at times.

QX80 Gas Mileage: Not Exactly Endless

The QX80 gets an EPA-estimated 14 mpg in the city and 20 mpg on the highway. Models with four-wheel drive lose 1 mpg from each rating. Those are subpar estimates even for the luxury large SUV segment.

QX80 Ride and Handling: This Cruiser Keeps Things in Check

A silky smooth ride is one of this Infiniti’s fortes. It also handles better than one might expect from a three-ton SUV. It remains composed around turns, and the available Hydraulic Body Motion Control system helps mitigate body lean. Rear-wheel drive is standard, and four-wheel drive is available.

QX80 Towing Capacity

When properly equipped, the QX80 can tow up to 8,500 pounds.

Read more about performance »

QX80 Reliability

Is the Infiniti QX80 Reliable?

The 2020 QX80 has a below-average predicted reliability rating of 2.5 out of five from J.D. Power.

Infiniti QX80 Warranty

Infiniti covers the QX80 with a four-year/60,000-mile basic warranty and a six-year/70,000-mile powertrain warranty.

Read more about reliability »

How Much Does It Cost to Insure an Infiniti QX80?

The cost of insuring an Infiniti QX80 will depend on a variety of factors, including your deductible, the level of coverage that you want, and the type of insurance that you choose. Your age, gender, location, credit score, and driving record can also have an impact on your insurance rates. Check out our car insurance guide to find the best policy for you.

QX80 Safety

QX80 Crash Test Results

The National Highway Traffic Safety Administration gave the 2020 QX80 an overall safety rating of four out of five stars. The QX80 received five stars in the side crash test but only three stars in the frontal crash and rollover tests.

At the time of writing, the Insurance Institute for Highway Safety has not crash tested the 2020 QX80.

QX80 Safety Features

Standard safety equipment in this Infiniti includes front and rear parking sensors, forward collision warning with automatic emergency braking and pedestrian detection, rain-sensing windshield wipers, rear cross traffic alert, and a surround-view parking camera system.

Several driver aids are available, including blind spot monitoring, lane keep assist, lane departure warning, distance control assist, adaptive cruise control, adaptive headlights, and automatic collision notification.

Read more about safety »

QX80 Dimensions and Weight

The 2020 QX80 is about 17.5 feet long. Its curb weight ranges from 5,676 to 5,921 pounds.

Where Is the 2020 Infiniti QX80 Built?

Infiniti builds the 2020 QX80 in Japan.

Which Infiniti QX80 Model Is Right for Me?

The 2020 QX80 comes in two main trim levels: Luxe and Limited. Both have a 5.6-liter V8 engine and a seven-speed automatic transmission.

Infiniti offers a bevy of options and packages for the QX80, so there’s no real need to buy the high-end Limited trim. The Luxe should satisfy most shoppers.

Infiniti QX80 Luxe

The QX80 Luxe has a retail price of $66,750. It features two touch screens: an 8-inch upper display and a 7-inch lower display. Also included are Apple CarPlay, Android Auto, a navigation system, a 13-speaker Bose stereo, four USB ports, Bluetooth, satellite radio, remote start, proximity keyless entry, tri-zone automatic climate control, a moonroof, leather seats, power-adjustable and heated front seats, a leather-wrapped and heated steering wheel, and alloy wheels.

Several safety features come standard too, including rain-sensing windshield wipers, a surround-view parking camera system, front and rear parking sensors, forward collision warning, automatic emergency braking, pedestrian detection, and rear cross traffic alert.

Four-wheel drive is available for $3,130.

The ProAssist package costs $2,200 and adds blind spot monitoring, distance control assist, adaptive cruise control, lane departure warning, and lane keep assist. The Theater package ($2,000) comes with two 8-inch screens for a rear-seat entertainment system, as well as a 120-volt household-style power outlet. You could also opt to replace the second-row captain's chairs with a bench seat for $250.

If you get the ProAssist package, you can spend another $2,850 to add the Sensory package. It comes with heated second-row outboard seats, remote tie-up second-row seats, ventilated front seats, semi-aniline leather seats, and a 17-speaker Bose stereo. There's also the ProActive package, which costs $3,300 and comes with adaptive headlights, power steering, and the Hydraulic Body Motion Control system. Notably, getting the ProActive package requires you to add the other packages listed above it.

Infiniti QX80 Limited

The Infiniti QX80 Limited has a base price of $91,450. It gains four-wheel drive, larger alloy wheels, two-tone Alcantara leather upholstery, and much of the equipment listed above, minus the bench seat, which is not available in this trim.

Check out our U.S. News Best Price Program for great savings at your local Infiniti dealer. You can also find excellent manufacturer incentives on our Infiniti deals page.

See 2020 Infiniti QX80 specs and trims »

The Final Call

The 2020 Infiniti QX80 has one of the lowest starting prices in the class, but it offers a lot of value for the money. From its silky ride to its above-average cargo capacity, there’s several things to like about this vehicle. However, it’s built on an aging platform. Plenty of rivals are more polished overall, and many have more cutting-edge tech and safety features.

Don’t just take our word for it. Check out comments from some of the reviews that drive our rankings and analysis.

  • "This high-content heavyweight impresses for its surprisingly brisk acceleration, high mechanical refinement, adept ride, and spacious, tasteful, high-quality interior. The main downsides are the trade-offs in fuel economy and maneuverability that go with big SUVs, plus blatant Ponzi-scheme options-package availability that undercuts attractive starting prices (though rival premium brands are guilty of this too). Still, the QX80 is a very likable and capable premium-large SUV that deserves consideration, especially by those who might occasionally dare venture off-road." -- Consumer Guide
  • "While the Infiniti goes up against luxury SUVs such as the BMW X7 and the Mercedes-Benz GLS-class, its plebian roots—it's based on the Nissan Armada—show through too much to be taken entirely seriously as a premium product." -- Car and Driver
  • "The 2019 Infiniti QX80 luxury SUV is a massive rolling showcase for Infiniti's most impressive technology, interior artistry and bold external styling. Although under its new skin resides an aging platform introduced in 2010, the QX80 remains a modern luxury chariot with a soft ride, powerful V8 engine and just about every imaginable luxury feature. …[Many] owners feel the QX80's stunning interior puts it in the same league as a Land Rover Range Rover." -- Kelley Blue Book (2019) 
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2020 Infiniti QX80

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