2014 Infiniti Q50 Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2014 Infiniti Q50 Recalls

There have been 7 safety recalls issued from NHTSA.

STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 06/12/2016
  • Summary: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 INFINITI Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and INFINITI Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
  • Potential Number of Units Affected: 28182
  • Consequence: If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
  • Remedy: Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
  • Dates of Manufacture: DEC 25, 2012 to DEC 10, 2015
  • NHTSA Campaign ID: 16V430000
AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER) Recall Date: 04/25/2016
  • Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
  • Potential Number of Units Affected: 3296947
  • Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
  • Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
  • Dates of Manufacture: DEC 18, 2012 to MAR 29, 2016
  • NHTSA Campaign ID: 16V244000
ENGINE AND ENGINE COOLING:ENGINE Recall Date: 09/21/2014
  • Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 INFINITI M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 INFINITI Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 INFINITI Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
  • Potential Number of Units Affected: 6562
  • Consequence: The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
  • Remedy: Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
  • Dates of Manufacture: DEC 09, 2012 to JUL 14, 2014
  • NHTSA Campaign ID: 14V583000
HYBRID PROPULSION SYSTEM Recall Date: 09/21/2014
  • Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 INFINITI Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and INFINITI Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
  • Potential Number of Units Affected: 5412
  • Consequence: The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
  • Remedy: Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
  • Dates of Manufacture: DEC 09, 2012 to JUN 24, 2014
  • NHTSA Campaign ID: 14V581000
POWER TRAIN:AUTOMATIC TRANSMISSION Recall Date: 09/21/2014
  • Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2014 INFINITI Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and INFINITI Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
  • Potential Number of Units Affected: 817
  • Consequence: The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
  • Remedy: Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
  • Dates of Manufacture: OCT 15, 2013 to JAN 26, 2014
  • NHTSA Campaign ID: 14V582000
AIR BAGS:FRONTAL Recall Date: 03/24/2014
  • Summary: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and INFINITI JX35 and model year 2014 INFINITI Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
  • Potential Number of Units Affected: 989701
  • Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
  • Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
  • Dates of Manufacture: DEC 09, 2012 to JAN 06, 2014
  • NHTSA Campaign ID: 14V138000
STEERING:ELECTRIC POWER ASSIST SYSTEM Recall Date: 11/19/2013
  • Summary: Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 INFINITI Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
  • Potential Number of Units Affected: 23
  • Consequence: The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
  • Remedy: Nissan notified owners and arranged to have vehicles towed to the nearest INFINITI retailer. Customers were instructed not to drive their vehicles until they were repaired. INFINITI retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact INFINITI at 1-800-662-6200.
  • Manufacturer Recall Number: R1310
  • NHTSA Campaign ID: 13V588000

2014 Infiniti Q50 Warranty

Warranty information last updated: 10/16/17

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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