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2020 Hyundai Ioniq Review

The 2020 Hyundai Ioniq finishes in the top half of our hybrid and electric car rankings. It offers a large cargo area and lots of standard and available technology. However, it suffers from numb steering and poor handling.

Pros & Cons

  • Ample cargo room
  • Good list of features
  • Superb fuel economy
  • Lengthy warranty
  • Limited steering feedback
  • Bouncy ride over broken pavement

New for 2020

  • An 8-inch touch screen and added safety tech now standard
  • A 10.25-inch touch screen, power-folding side mirrors, and ambient lighting newly optional
  • Stop-and-go adaptive cruise control now available
  • Longer range and more horsepower for the Ioniq Electric




Critics' Rating: 7.8
Performance: 8.5
Interior: 7.1
Safety: 10.0
J.D. Power Ratings Logo

 Is the Hyundai Ioniq a Good Car?

Yes, the Ioniq is a good vehicle in the hybrid and electric car class. The Ioniq is available in hybrid, plug-in-hybrid, and all-electric models. Each of these variants provides tremendous fuel economy and great cargo space, and each comes with a lengthy warranty. The only real downside to this Hyundai is that its ride is jarring at times.

Should I Buy the Hyundai Ioniq?

The Ioniq is a tremendous value thanks to budget-friendly prices, loads of standard technology features, and some of the best fuel economy estimates of any car on the road. However, you may also want to consider the Toyota Prius and the Honda Insight. Both of these hybrids have remarkable fuel economy and offer a more stable ride than the Ioniq.

Compare the Ioniq, Prius, and Insight »

Should I Buy a New or Used Hyundai Ioniq?

The 2020 Hyundai Ioniq is part of a generation that debuted for 2017, and there have been several changes since then. A plug-in-hybrid model joined the lineup for the 2018 model year, and Hyundai introduced driver attention alert and automatic high-beam headlights as options for 2019.

For 2020, forward collision warning, automatic emergency braking, lane keep assist, and driver drowsiness monitoring are newly standard. The base infotainment system now features an 8-inch touch screen, and you can upgrade to a 10.25-inch touch screen. Additionally, the optional adaptive cruise control now comes with stop-and-go technology. The Hyundai Ioniq Electric receives a new battery, which increases the car's all-electric driving range from 124 to 170 miles and raises its horsepower rating from 118 to 134.

If you’re interested in the all-electric Ioniq, the 2020 model’s longer range and increased horsepower make it more appealing than older models. Even if you don’t want an EV, the 2020 model’s additional standard features make it a better all-around choice. However, many of these amenities were previously available as options, so you may be able to find a used model with these features for less than the cost of a new Ioniq.

If you're considering an older model, be sure to read our 2017 Ioniq, 2018 Ioniq, and 2019 Ioniq reviews to help make your decision. Also, check out our Used Car Deals page to learn about savings and discounts you can find on used vehicles.

Compare the 2018, 2019, and 2020 Ioniq »

We Did the Research for You: 27 Reviews Analyzed

We’ve analyzed 27 Hyundai Ioniq reviews, as well as performance specs, interior dimensions, fuel economy ratings, and more, to give you all the information you need to make a smart car-buying decision.

This 2020 Ioniq review incorporates applicable research for all models in this generation, which launched for 2017.

Why You Can Trust Us

U.S. News & World Report has been reviewing cars, trucks, and SUVs since 2007, and our Best Cars team has more than 75 years of combined automotive industry experience. To remain impartial, we do not accept extravagant gifts from automakers, and an outside source handles our advertising.

How Much Does the Hyundai Ioniq Cost?

The 2020 Hyundai Ioniq Hybrid has one of the lowest base prices in the class, starting at $23,200 for the Blue trim. The plug-in-hybrid model starts at $26,500. At the time of writing, pricing for the electric model is unavailable.

Check out our U.S. News Best Price Program for great savings at your local Hyundai dealer. You can also find excellent manufacturer incentives on our Hyundai deals page.

Hyundai Ioniq Versus the Competition

Which Is Better: Hyundai Ioniq or Toyota Prius?

The Toyota Prius is one of the most efficient non-plug-in hybrids out there, but its fuel economy still doesn’t compare to the Ioniq Hybrid. Both models boast a solid list of standard safety features, including forward collision warning and automatic emergency braking, as well as ample cargo space. However, the Prius offers all-wheel drive, which you can't get in the Ioniq.

Since these two are so close in our rankings, your decision will likely come down to personal preference and price. If you're more interested in the plug-in or electric Ioniq, also consider the plug-in Toyota Prius Prime.

Which Is Better: Hyundai Ioniq or Honda Insight?

The similarly ranked Honda Insight shares attributes with the Ioniq, but there are several key differences that will likely factor into your buying decision. Both of these cars have excellent fuel economy estimates, but the Ioniq’s are a bit better. The Honda comes with more standard safety tech and rear-seat legroom, but the Hyundai has more cargo space and standard Apple CarPlay and Android Auto (both are optional in the Insight).

Compare the Ioniq, Prius, and Insight »

Ioniq Interior

How Many People Does the Ioniq Seat?

The Ioniq can seat up to five people in two rows. The first row has a good amount of space, but head- and legroom are minimal in the rear. The seats are also on the firm side, which may make them uncomfortable on longer drives.

Ioniq and Child Car Seats

There are two complete sets of LATCH connectors for the rear outboard seats and an upper tether for the rear middle seat. The Insurance Institute for Highway Safety gave the Ioniq's LATCH system the second-highest rating of Acceptable for ease of use. The upper tethers are easy to find, but the lower anchors are set too deep in the seats.

Ioniq Interior Quality

This Hyundai has an attractive cabin, but its eco-friendly materials, including surfaces made of raw sugar cane, wood, and volcanic stone, receive mixed reviews from critics.

Ioniq Cargo Space

The Ioniq has one of the largest cargo holds in the class, though a low roofline cuts into the available space. Non-plug-in-hybrid models have up to 26.5 cubic feet of cargo space, though that room is reduced slightly to 23 cubic feet in plug-in-hybrid and electric models because of the placement of the batteries.

Ioniq Infotainment, Bluetooth, and Navigation

The Ioniq has an easy-to-use infotainment system with crisp graphics and intuitive touch-screen and physical controls. The standard system features Android Auto, Apple CarPlay, an 8-inch touch screen, HD Radio, voice recognition, satellite radio, Bluetooth, and a USB port.

Available features include an eight-speaker Harman Kardon premium audio system, a 10.25-inch touch screen, navigation, and wireless device charging.

For more information, read What Is Apple CarPlay? and What Is Android Auto?

Read more about interior »

Ioniq Performance

Ioniq Engine: Pretty Energetic

The Ioniq isn't the quickest car, but it doesn't take long to get up to speed thanks to its ample low-end torque. Reviewers recommend bypassing the Eco drive mode, which makes the transmission slow to downshift, and to instead use the Sport drive mode, which helps the vehicle accelerate quicker. Just keep in mind that the Sport drive mode will likely worsen fuel economy.

The Ioniq Hybrid and Ioniq Plug-In Hybrid come with a 1.6-liter four-cylinder engine and an electric motor that combine to make 139 horsepower. A six-speed dual-clutch automatic transmission is standard. The Ioniq Electric features a 134-horsepower electric motor that's mated with a single-speed transmission.

Ioniq Gas Mileage: Fantastic

The Ioniq Hybrid delivers 57 mpg in the city and 59 mpg on the highway, which are among the best figures for a hybrid vehicle.

The Ioniq Plug-In Hybrid and Ioniq Electric get even better fuel economy. The Ioniq Plug-In Hybrid has an all-electric range of 29 miles, and it’s rated at 52 mpg and a phenomenal 119 MPG-equivalent in combined city/highway driving. The Ioniq Electric is even more efficient. It has an all-electric range of 170 miles and earns 133 MPGe.

For more information, read What is MPGe?

Ioniq Alternative Fuels and Charging: Energizing

With a standard 110-volt or 120-volt household style power outlet, plug-in-hybrid models can get a full charge in less than nine hours. With a 240-volt outlet, plug-in-hybrid models can receive a full charge in a little over two hours.

With all-electric models, it takes roughly six hours for a full charge using a 220-volt or 240-volt outlet. With a DC fast-charger, it takes about an hour to charge 80% of the battery.

Ioniq Ride and Handling: Underwhelming Ride

The Ioniq's ride quality is well below that of some class rivals. Its steering is numb, and the ride becomes rough over bumpy pavement. Front-wheel drive is standard; all-wheel drive is not available.

Read more about performance »

Ioniq Reliability

Is the Hyundai Ioniq Reliable?

The 2020 Hyundai Ioniq has a slightly above-average predicted reliability rating of 3.5 out of five from J.D. Power.

Hyundai Ioniq Warranty

The Ioniq comes with a five-year/60,000-mile basic warranty and a 10-year/100,000-mile powertrain warranty. The lithium-ion battery pack also has a lifetime warranty.

Read more about reliability »

Ioniq Safety

Ioniq Crash Test Results

The Insurance Institute for Highway Safety gave the 2020 Hyundai Ioniq the highest rating of Good in all six crash tests, and properly equipped Ioniqs earned a top rating of Superior for front crash prevention.

The National Highway Traffic Safety Administration gave the 2020 Ioniq an overall safety rating of five out of five stars. The Ioniq earned five stars in the frontal and side crash tests and four stars in the rollover evaluation.

Ioniq Safety Features

The Ioniq comes standard with a rearview camera, driver drowsiness monitoring, forward collision warning, lane keep assist, and automatic high-beam headlights. Optional active safety features include pedestrian detection, stop-and-go adaptive cruise control, front and rear parking sensors, blind spot monitoring, and rear cross traffic alert.

Read more about safety »

Ioniq Dimensions and Weight

The Ioniq is nearly 14.7 feet long. Its curb weight ranges from 2,996 to 3,417 pounds.

Where Is the 2020 Hyundai Ioniq Built?

Hyundai builds the 2020 Ioniq in South Korea.

Which Hyundai Ioniq Model Is Right for Me?

There are three different variants of the 2020 Hyundai Ioniq: hybrid, plug-in hybrid, and electric. The Ioniq Hybrid comes in four trims (Blue, SE, SEL, and Limited), the Ioniq Plug-In Hybrid comes in three trims (SE, SEL, and Limited), and the Ioniq Electric is available in two trims (SE and Limited).

Shoppers should be content with the standard trim of each variation. All models include Android Auto and Apple CarPlay smartphone integration technology, as well as active safety tech like forward collision warning and automatic emergency braking.

Hyundai Ioniq Blue

The Blue trim (MSRP: $23,200) is only available in the Ioniq Hybrid. Standard features include cloth upholstery, manually adjustable front seats, push-button start, proximity keyless entry, a rearview camera, automatic high-beam headlights, driver drowsiness monitoring, forward collision warning, and lane keep assist. An infotainment system with an 8-inch touch screen, Android Auto, Apple CarPlay, HD Radio, satellite radio, Bluetooth, a USB port, and voice recognition also comes standard.

Hyundai Ioniq SE

The Ioniq Hybrid SE starts at $25,150, and the Ioniq Plug-In Hybrid SE starts at $26,500. Heated side mirrors, heated front seats, a leather-wrapped steering wheel, blind spot monitoring, and rear cross traffic alert come standard. Stop-and-go adaptive cruise control is also standard in plug-in-hybrid models.

This is the base trim for the Ioniq Electric. At the time of writing, official pricing and features information are unavailable.

Hyundai Ioniq SEL

The SEL trim ($28,400 and $29,500 for hybrid and plug-in-hybrid models, respectively) adds pedestrian detection and wireless device charging.

Hybrid models also come with a sunroof. Plug-in-hybrid models gain stop-and-go adaptive cruise control and a power-adjustable driver's seat.

Hyundai Ioniq Limited

The Ioniq Hybrid Limited trim starts at $31,200, and the Ioniq Plug-In Hybrid goes for $32,950. This trim adds front and rear parking sensors, leather upholstery, driver’s seat memory settings, an eight-speaker Harman Kardon premium audio system, a 10.25-inch touch screen, and navigation.

This is the top trim for the Ioniq Electric, but official pricing and features information are unavailable at the time of writing.

Check out our U.S. News Best Price Program for great savings at your local Hyundai dealer. You can also find excellent manufacturer incentives on our Hyundai deals page.

See 2020 Hyundai Ioniq specs and trims »

The Final Call

The 2020 Hyundai Ioniq is a great choice for shoppers interested in a hybrid, plug-in-hybrid, or fully electric vehicle. It gets great fuel economy, it offers plenty of cargo space, and it’s packed with lots of features, all at an affordable price. Yet it falls short in the hybrid and electric car class because it has numb steering and a ride that grows harsh over rough pavement.

Don’t just take our word for it. Check out comments from some of the reviews that drive our rankings and analysis.

  • "Hyundai makes a good value proposition even better with the refreshed 2020 Ioniq Hybrid, adding updated technology and safety features to this affordable hybrid hatchback." -- Edmunds
  • "The automotive industry is quickly moving away from pure combustion engines to the realm of hybrids, Plug-ins and full-on electric vehicles. The 2020 Hyundai Ioniq is fully prepared for this new world order, with a full lineup that includes one of each type of car. Not as radically styled as the Toyota Prius or Nissan Leaf, the Ioniq comes off as just a basic 4-door hatchback loaded with impressive features, technology and value." -- Autotrader
  • "The entire Ioniq lineup offers traditional Hyundai value, with loads of features for not a lot of cash, and one of the best standard hybrid warranties in the business." -- Kelley Blue Book (2019) 


Expert Advice

Last Updated: April 16, 2020

Ascending Sales: The Hyundai Ioniq trio – made up of hybrid, plug-in hybrid, and fully electric models – finished the year in the lower half of the hybrid and electric car sales rankings. However, Ioniq sales have grown by 6.4 percent so far this year relative to the same span in 2019. Even so, the class sales-leading Toyota Prius outsold the Ioniq by more than 3 to 1.

Research more buying advice »
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2020 Hyundai Ioniq

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