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2020 Ford Fusion Interior Review


Interior: 7.5

The 2020 Ford Fusion looks good inside, and while there are some hard plastics, there are plenty of soft-touch materials as well. The Titanium trim feels especially upscale.

Both rows of seats are spacious and comfortable for most passengers, and there's plenty of trunk room. Many driver assistance features come standard, and the available SYNC 3 infotainment system is easy to use.

  • "The Fusion Titanium is so nice inside that you may be fooled into believing you're driving a luxurious Lincoln MKZ." -- Kelley Blue Book (2019)
  • "Our test car had no significant squeaks or rattles, but several panels on the inside and exterior were slightly misaligned. The quality of materials is acceptable for the price, but the higher trim levels help the Fusion feel less like a rental." -- Edmunds (2019)
  • "Although high-quality materials are used throughout most of the Fusion's cabin, some of the plastic trim pieces are cheap and flimsy. Some of the low-grade bits are mixed in with the soft-touch plastic, detracting from an otherwise well-built interior." -- Motor Trend (2017)


The Ford Fusion seats five and comes standard with cloth upholstery. Leather upholstery, front sport seats, heated and ventilated front seats, power-adjustable front seats, and a heated steering wheel are available.

The Fusion's seats are comfortable and remain supportive on long drives. Both rows of seats have plenty of head- and legroom for adults of average height, but taller folks may find themselves brushing against the headliner.

For securing child safety seats, the Fusion has two complete sets of LATCH connectors for the rear outboard seats, as well as an upper tether anchor for the rear middle seat. The middle seat has the ability to borrow lower anchors from adjacent seats. The lower anchors are set deep in the seats, and it's difficult to maneuver your hands around them to attach the car-seat straps.

  • "The standard cloth seats are nicely padded and offer a great balance of support and comfort that lasts for hours. But we found it harder to be comfortable in the optional leather seats, which feel taut and stiffer. … Almost everyone should find the Fusion's interior pleasant and accommodating. It's easy to get in and out of, the driving position is nicely adjustable, and the cabin offers a good amount of space. Tall passengers might take issue with the sloping rear roofline when getting into the backseat." -- Edmunds (2018)
  • "Slip into a Ford Fusion, especially the top-of-the-line Platinum model with its piped and quilted premium leather and both seat heating and ventilation, and you will find that comfort is easy to come by. The car coddles its driver, the steering wheel is a pleasure to grip, and nothing more than a rather low roof and slightly thick windshield pillars presents cause for complaint. … If you're a passenger, know that the rakish Fusion supplies comfortable rear seats, too. Legroom and foot space are decent, the bottom seat cushion delivers excellent thigh support, and the front seat backs are covered in a soft, plush material. The rear seat back does, however, recline to too great a degree. This, in turn, forces a somewhat slouched seating position." -- New York Daily News (2017)
  • "The [back-seat] cushions are chairlike, you can slide big feet past the rear of the center console, and the center seating position is useful for actual adults." -- Car and Driver (2017)

Interior Features

Standard features in the Fusion include push-button start, a four-speaker stereo system, the voice-activated SYNC interface, and Ford’s MyKey. This system includes additional seat belt reminders, and it encourages safe driving by letting you do things like set speed and audio volume limits for secondary drivers.

Standard active safety features include a rearview camera and Ford's Co-Pilot360 suite, which includes lane keep assist, blind spot monitoring, rear cross traffic alert, forward collision warning, pedestrian detection, and forward automatic emergency braking.

Available features include dual-zone automatic climate control, remote start, a moonroof, the SYNC 3 infotainment system, an 8-inch touch screen, a six-speaker audio system, an 11-speaker premium audio system, a 12-speaker Sony audio system, satellite radio, HD Radio, a Wi-Fi hot spot, Android Auto, Apple CarPlay, and navigation. Available driver assistance features include rear parking sensors and adaptive cruise control.

This Ford comes standard with plenty of driver assistance features. Many midsize cars have more standard infotainment features, however.

The SYNC 3 infotainment system is not standard, but it's worth the extra money. Its intuitive interface and responsive touch screen make it easy to use, and there are physical controls for some functions as well. SYNC 3 is optional in the base trim and standard in all others.

See 2020 Ford Fusion specs »

  • "… most cabin controls are nicely grouped and easy to operate at a glance, though a few of the buttons are on the small side. Steering wheel buttons make it easy to sort through the comprehensive dashboard screen. … With the new Sync 3 infotainment system and the advent of Apple CarPlay and Android Auto, the Ford Fusion is one of the more approachable and tech-friendly vehicles on the market. It's easy to connect devices, execute voice commands or navigate to a destination without a steep learning curve." -- Edmunds (2018)
  • "When you do interact with Sync 3, you'll immediately notice that the interface is responsive, quick, and user-friendly. Voice commands, like in Android Auto, are easy, and although it does require you to say particular phrases, they're not super specific ones; telling it to call someone, change the climate settings, or play a specific song is just as simple. Those who don't like using voice command will also have user-friendly controls, and the Fusion's 8.0-inch touchscreen has a simple layout and quick and responsive controls. The screen has clear graphics, pinch-to-zoom function, and swiping capability." -- Motor Trend (2017)
  • "The Fusion uses the newest version, Sync 3, with a highly intuitive layout and a clear, easy-to-read screen. Sync 3 also allows you to use Siri Eyes Free to safely control your phone while you drive." -- Kelley Blue Book (2017)


The Fusion provides 16 cubic feet of trunk space – an excellent total for a midsize car. The split-folding rear seat provides some versatility when you want to haul larger items. The trunk's wide opening and low liftover height make it easy to load and organize cargo. There's a decent amount of small-item storage space in the cabin.

  • "A wide trunk opening with a low liftover height and standard 60/40-split folding rear seats give you easy access to the Fusion's very large trunk. With 16 cubic feet of volume in the trunk alone, the Fusion has more cargo space than the … Camry, Malibu and Mazda 6." -- Edmunds (2018)
  • "For those obsessed with cubby spaces and cargo space, the Fusion has lots of them along with a massive glove box. Trunk space is also … generous at 16 cubic feet, and in case that's not enough, the Fusion also comes standard with 60/40 split-folding rear seats for extra cargo capacity." -- Motor Trend (2017)
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2020 Ford Fusion

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