2020 Ford Fusion Hybrid Interior Review

Scorecard

Interior: 7.4

The 2020 Ford Fusion has a handsome cabin full of premium materials that help it feel classy. There’s plenty of space for occupants, and the infotainment system is user-friendly. However, trunk space is relatively small.

  • "Interior materials are also consistently high across the trim levels." -- Edmunds (2018)
  • "The … Fusion still looks great inside, and its handsome forms are now embellished by soft-touch upholstery." -- Automobile Magazine (2017)
  • "Inside, flowing lines and contoured shapes displace the straight-edged design of the old car. Soft-touch surfaces abound, and the interior is also quieter than before thanks to acoustic underbody shields that also contribute to the Fusion's efficiency-boosting 0.27 coefficient of drag." -- Left Lane News (2017)

Seating

This sedan seats up to five people in two rows. Cloth upholstery and a 10-way power-adjustable driver’s seat are standard. Partial leather upholstery, sport seats with perforated leather, heated front seats, ventilated front seats, a leather-wrapped steering wheel, and a heated steering wheel are available.

Outside of a sloping rear roofline, which can make it tricky for taller passengers to enter or exit, there's little to complain about with the Fusion Hybrid's interior. There's ample space for adults in both rows, and the seats are comfortable.

For securing child safety seats, the Fusion Hybrid has two complete sets of LATCH connectors for the rear outboard seats, as well as an upper tether anchor for the rear middle seat. The middle seat has the ability to borrow a lower anchor from adjacent seats.

  • Almost everyone should find the Fusion's interior pleasant and accommodating. There's plenty of legroom all around, and the highly adjustable driver's seat is accommodating for drivers of all body types. A sloping roofline hampers rear-seat entry and exit as well as headroom for taller occupants. Outward visibility is good despite the fairly thick windshield pillars, but the rear blind spot is larger than average due to a broad rear roof pillar and smaller-than-average rear quarter window." -- Edmunds
  • The front seats are snug. Those accustomed to generous American dimensions might not be so appreciative. No need to worry about rear passengers, though. Maximizing space beneath the elegant roofline was clearly a priority, since even 6-footers have headroom to spare. Legroom is also plentiful." -- Autotrader (2018)
  • "Slip into a Ford Fusion … and you will find that comfort is easy to come by. The car coddles its driver, the steering wheel is a pleasure to grip, and nothing more than a rather low roof and slightly thick windshield pillars presents cause for complaint." -- New York Daily News (2017)

Interior Features

Standard equipment in this hybrid sedan includes the SYNC 3 infotainment system with an 8-inch touch screen, Apple CarPlay and Android Auto smartphone integration, navigation, a Wi-Fi hot spot, a nine-speaker stereo, satellite radio, and two USB ports.

You’ll also get dual-zone automatic climate control, rear parking sensors, adaptive cruise control, and the Ford Co-Pilot360 suite of safety features. This package includes a pre-collision warning and braking system, lane keep assist, pedestrian detection, blind spot monitoring, rear cross traffic alert, and automatic high-beam headlights.

Available features include a premium 11-speaker stereo, a 12-speaker Sony stereo, HD Radio, proximity keyless entry, and a moonroof.

A responsive touch screen, smartphonelike pinch-and-zoom capability, an intuitive menu layout, and some well-placed physical controls help make the SYNC 3 infotainment system one of the most user-friendly on the market.

See 2020 Ford Fusion Hybrid specs »

  • With the excellent Sync 3 infotainment system, standard Apple CarPlay and Android Auto functionality, and plenty of standard safety features, the Fusion is one of the more approachable vehicles on the market. Voice controls are better than many rival systems, with some natural language recognition to place calls, set navigation destinations and change radio stations. On the downside, there are only two USB ports, and the top-tier Sony audio system's sound quality isn't particularly impressive at higher volumes." -- Edmunds
  • "Highlights of Sync 3 include faster response to user input, improved graphics, more conversational voice recognition, and a capacitive touch display supporting swipe and pinch-to-zoom functions similar to a tablet computer. Additionally, a new Sync Connect app allows for remote engine starting, remote access to door locks, and more, all from your smartphone's screen." -- New York Daily News (2017)
  • "Feeding media to the stereo and providing infotainment services along the way is the new Ford Sync 3 infotainment system, which we've seen proliferating throughout Ford's lineup of vehicles. Not only has Sync 3 tremendously improved over the previous generation, it's also a marked improvement over much of the competition. The graphics are crisply rendered and the functions are smartly organized, which makes the system a joy to use." -- CNET (2017)

Cargo

Given the placement of its lithium-ion battery, the Fusion Hybrid’s 12-cubic-foot trunk is smaller than what you’ll find in the nonhybrid Ford Fusion and small for a midsize sedan. However, the rear seats can fold to provide more space.

  • The Fusion Hybrid has its trunk-mounted battery pack mounted low enough that a folding back seat and trunk pass-through are possible, making up for its modest trunk volume (12 cubic feet). Folding rear seats used to be unique but are now nearly ubiquitous in the segment." -- Edmunds
  • "Anyone can appreciate the Fusion Hybrid's trunk, as the battery takes up less space than hybrids from other carmakers, and the rear backrest folds down to increase cargo utility." -- Automobile Magazine (2017)
  • The … battery pack on hybrid and especially plug-in hybrid models compromises luggage space. This family sedan's rear seats fold to expand cargo space, even in Hybrid models, but there's no seatback release in the trunk." -- Kelley Blue Book (2016)

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