MSRP
$30,575
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2019 Ford Flex Interior Review

Scorecard

Interior: 7.4

Ford hasn't redesigned the Flex in a decade. While some reviewers think the Flex has a high-quality cabin, others remark that several more-recently redesigned rivals trump the Flex in terms of cabin build quality. The first two rows of seats are spacious but lack support, and the third row – as in many 3-row SUVs – is on the small side. Cargo space is average for the class, and the available SYNC 3 infotainment system is user-friendly and intuitive.

  • "Our test car exhibited more squeaks, rattles and misaligned panels than we're used to seeing. Materials quality is just OK and is easily trumped by newer products, including some within Ford's own fleet." -- Edmunds (2018)
  • "The interior is a highly functional space that offers the choice of a fixed second row-bench seat – which affords seating for seven – or a pair of sliding second-row captain's chairs that reduce passenger capacity to six but can be moved forward to extended (sic) third-row legroom." -- Left Lane News (2018)
  • "Ford worked hard to make the 2016 Flex a special place to be. The inviting interior is functional, elegantly appointed and meticulously assembled." -- Kelley Blue Book (2016)

Seating

The Flex seats seven people across three rows. Cloth seating and a six-way power-adjustable driver's seat are standard. Leather first- and second-row seats, heated and ventilated front seats, a 10-way power-adjustable driver's seat, a six-way power-adjustable passenger seat, second-row bucket seats (that drop capacity to six), a power tilt-and-telescoping steering column, a heated steering wheel, and a one-touch power-folding third row are available.

Like many 3-row SUVs, the Flex's third row is only suitable for adults if the drive is short. The first two rows provide plenty of room, but the seats aren't adequately supportive, which can pose problems on long drives.

The Flex features three full sets of LATCH car-seat connectors. The upper tether anchors are hard to find and might be confused with other hardware. The lower anchors in the second row are set deep in the seats, but it's relatively easy to maneuver around them when installing a car seat.

  • The Flex's front-seat cushions are flat and featureless. Support for long-distance driving is lacking, and the short seat bottoms may not be comfortable for taller drivers. The second row has plenty of room to stretch out, and the third row is tolerable for average-height adults." -- Edmunds (2018)
  • For hauling people, the front and middle rows provide spacious and comfortable accommodations for four, or five in a pinch. Third-row occupants will find legroom a little tight." -- Kelley Blue Book (2016)
  • "In terms of seating comfort, both the second and third rows have plenty of room for 6-footers." -- Autotrader (2015)

Interior Features

Standard features in the Flex include the SYNC smartphone integration system (with a USB port, Bluetooth, and voice command recognition), rear parking sensors, a rearview camera, and Ford's MyKey system.

Available features include a power-opening panoramic glass roof, a three-prong power outlet, dual-zone automatic climate control, two additional USB ports, a seven-speaker premium audio system, a 12-speaker Sony audio system, HD Radio, satellite radio, proximity key entry, push-button start, remote start, the SYNC 3 touch-screen infotainment system, Siri Eyes Free iPhone integration, Apple CarPlay, Android Auto, voice-controlled navigation, adaptive cruise control, forward collision warning, automatic parking assist, blind spot monitoring, and rear cross traffic alert.

It's worth upgrading to the SYNC 3 infotainment system. It's more responsive and more user-friendly than the standard SYNC system. The only downside is that the Flex doesn't provide buttons or knobs for adjusting settings, opting instead for touch-sensitive panels. These can be overly sensitive and frustrating to use.

See 2019 Ford Flex specs »

  • "If there's one area in which the aging Ford Flex has remained up-to-date, it's the infotainment system. The Sync 3 system is significantly better than previous versions." -- Edmunds
  • "Ford's Sync 3 is a vast improvement over the previous system, with better voice control and a more intuitive interface." -- Kelley Blue Book (2016)
  • While we can't say we're thrilled about the small knobs and buttons used to control the standard audio and ventilation, we generally like the layout and features on the Flex's instrument panel." -- Autotrader (2015)

Cargo

The Flex provides 20 cubic feet of space behind the third row, 43.2 cubic feet behind the second row, and 83.2 cubic feet behind the first row. The Flex's cargo capacity is average for the class.

The square shape of the vehicle makes the cargo hold extremely useful. It's easy to stack and arrange your cargo thanks to the flat-folding seats, and the boxy design makes it easy to fit large items. A power liftgate is available.

  • "If you can't fit all of your stuff into a Ford Flex, there's a good chance you have too much stuff. Some SUVs can carry more based on the spec sheet, but the Flex's boxy shape and flat load floor are great in real-world use." -- Edmunds (2018)
  • "The 2nd-row and 3rd-row seats fold flat, and so does the right-front passenger seat, creating what feels like acres of cargo space." -- Kelley Blue Book (2016)
  • "A spacious interior and generous cargo hold are some of this crossover SUV's best features." -- Consumer Guide (2015)
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2019 Ford Flex

MSRP: $30,575 - $43,590

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