$5,270 - $7,479

2009 Ford Flex Interior Review

Note: This interior review was created when the 2009 Ford Flex was new.


Interior: 8.1

The Ford Flex's seven-seat interior (or six-seat with optional sescond-row captain's chairs) boasts spacious theater-style seating and plenty of cargo versatility. Though most reviewers are impressed with the quality and look of the cabin, a few say there are too many hard plastics.

  • "For the first time in years, we are actually impressed with a Ford vehicle's interior materials, such as the nice seat fabrics, decent leather, lots of padded surfaces, and the tasteful splashes of shiny chrome." -- Car and Driver
  • "Materials quality is at least on the level of the GM Lambda three-row utilities (Acadia, Enclave and Outlook), and it's a far cry better than the bargain bin that is the Dodge Grand Caravan's interior." -- Edmunds
  • "The Flex is one of the more quiet vehicles we have tested in a longtime, which is amazing considering the last time we drove a boxy vehicle down a highway, it whistled like a teapot at full boil. Not so with the Flex." -- Left Lane News
  • "While the primary dash surfaces are covered in decent plastic, secondary surfaces on the transmission tunnel are very low rent. Worst of all, start feeling around and sharp plastic edges abound." -- Jalopnik
  • "We give the Flex very high marks for its cabin tech--Sync and Sirius Travel Link are two of the most useful applications going for cars." -- CNET
  • "The cabin presents well, with most hard plastic surfaces hidden from view. Some testers find the mixture of textures and colors less than tasteful." -- Consumer Guide


The Flex comes standard with seating for seven, though optional second-row captain's chairs reduce that number to six. Reviewers generally find the seats to be surprisingly comfortable, but the biggest surprise of all is that the two-person third row is big enough for adults. Interestingly enough, the Flex's front-row seats don't get as much praise as its second and third rows -- largely because more than one tester had trouble finding a good driving position.

  • "I had no trouble finding a comfortable driving position, though I would have appreciated a steering wheel that adjusted for reach as well as angle." -- About.com
  • "Adults will occupy the third row without protest, and still remain on speaking terms with the others. With above-average legroom, and skylights overhead in our Limited model, it is far from claustrophobic sitting in the 'way-back.'" -- Autoblog
  • "Another deal maker is the standard two-butt third row that is quite comfortable for average-size adults -- knees and toes included -- and getting back there is a snap, thanks to a single-motion second-row release and huge, tall rear doors." -- Car and Driver
  • "Front seat bottom cushions are ample for long-distance thigh support, but second-row cushions shrink and the leather covers are too slippery." -- Chicago Tribune
  • "Ironically, for me, the Flex's least comfortable seat was the left front, thanks to an aggressively raked (per federal mandate) passive head restraint that forced my noggin too far forward. The only alternative is an active headrest, which Ford needs to find the budget to offer." -- Motor Trend

Interior Features

The Flex is available with plenty of high-tech features that families will be sure to appreciate. Highlights include an optional refrigerated console in the second row, power-folding third-row seats, a rear-seat DVD entertainment system, navigation and multi-panel vista roof.

  • "As vehicles become more technology-laden than a 757 passenger jetliner, the Flex follows the trend with Ford's popular SYNC with next-generation navigation and Sirius Travel Link. Navigation, weather, movies and even current gasoline prices are displayed on the 8-inch touchscreen within easy reach from the front seats." -- Autoblog
  • "Typical Ford controls occupy places in the center stack, and they are all logically placed and easily identifiable." -- Left Lane News
  • "Our test car also had the rear-seat refrigerator, which Ford says can hold seven 12-ounce cans. A switch on the refrigerator says Freeze, but after driving around for an hour with it on, our water bottle remained liquid, although it was very cold. Ford says the refrigerator brings liquids down to 41 degrees." -- CNET  


The Flex is appreciated for its extreme cargo versatility. In fact, every seat except the driver's folds flat for optimum capacity. The Flex can hold up to 83.2 cubic feet of cargo with all seats folded, or 43.2 cubic feet with just the third row folded. With all three rows in use, there is 20 cubic feet of space left. That doesn't sound like a lot, but it's more than what many competitors offer behind the third row. 

  • "The Flex will carry almost everything for sale at the home improvement store, thanks to its 10-ft. cargo-length capacity (from instrument panel to liftgate)." -- AutoMedia.com
  • "As in most other vehicles with three rows, there's not a whole lot of room for luggage when the third row is in use. The Flex does have additional room in a well under the third row when the seats are up. With one or two third-row seats folded flat, there's lots of room for stuff but obviously less for people. With all seats folded flat, the Flex can swallow just about anything." -- AutoWeek
  • "The cargo-area width is a full four feet, so go crazy at Best Buy -- it's going to fit." -- Car and Driver
  • "A grocery net fills in the very back, and the auto-opening rear door allows easy entry to the rear cargo areas. It also comes in handy during frequent rain showers that are so prevalent here in South Florida." -- Left Lane News
  • "Cargo room behind Row 3 suffers when the seats are filled with kids, but third row seats fold flat to expand carrying capacity. A power hatch lid is optional, but power flip/folding second/third row seats aren't offered." -- Chicago Tribune  
  • "Cargo area is vast. The load floor is completely flat with the seatbacks folded, but collapsing the seats requires more steps and stretching than in most SUVs. In-cabin storage includes a roomy center console and smallish glove box." -- Consumer Guide   

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