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2020 Ford Explorer Reliability


#17 out of 22 in Midsize SUVs

MSRP
$32,765
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2020 Ford Explorer Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2020 Ford Explorer Recalls

There have been 5 safety recalls issued from NHTSA.

AIR BAGS:SIDE/WINDOW Recall Date: 08/20/2020
  • Summary: Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
  • Potential Number of Units Affected: 488
  • Consequence: If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
  • Remedy: Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall is expected to begin September 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
  • Manufacturer Recall Number: 20S48
  • NHTSA Campaign ID: 20V497000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS Recall Date: 12/03/2019
  • Summary: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
  • Potential Number of Units Affected: 3857
  • Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
  • Remedy: Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.
  • Dates of Manufacture: JAN 17, 2019 to JUL 16, 2019
  • Manufacturer Recall Number: 19S49
  • NHTSA Campaign ID: 19V859000
ELECTRICAL SYSTEM:WIRING Recall Date: 09/29/2019
  • Summary: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
  • Potential Number of Units Affected: 10655
  • Consequence: The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
  • Remedy: Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
  • Dates of Manufacture: MAY 27, 2019 to JUL 17, 2019
  • Manufacturer Recall Number: 19S32
  • NHTSA Campaign ID: 19V687000
SEATS:FRONT ASSEMBLY:RECLINER Recall Date: 08/27/2019
  • Summary: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
  • Potential Number of Units Affected: 639137
  • Consequence: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
  • Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
  • Dates of Manufacture: NOV 20, 2018 to AUG 20, 2019
  • Manufacturer Recall Number: 19C07
  • NHTSA Campaign ID: 19V633000
PARKING BRAKE Recall Date: 08/04/2019
  • Summary: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
  • Potential Number of Units Affected: 13896
  • Consequence: Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
  • Remedy: Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
  • Dates of Manufacture: MAR 26, 2019 to JUL 23, 2019
  • Manufacturer Recall Number: 19C06
  • NHTSA Campaign ID: 19V575000

2020 Ford Explorer Warranty

The 2020 Ford Explorer comes with a three-year/36,000-mile basic warranty and a five-year/60,000-mile powertrain warranty.

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J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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