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2015 Ford C-Max Hybrid Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2015 Ford C-Max Hybrid Recalls

There have been 3 safety recalls issued from NHTSA.

EQUIPMENT:ELECTRICAL Recall Date: 09/09/2018
  • Summary: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
  • Potential Number of Units Affected: 49197
  • Consequence: An overheated cord can increase the risk of a fire.
  • Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. An interim owner notification letter was mailed on September 21, 2018. A second notification will be mailed when the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
  • Dates of Manufacture: APR 12, 2012 to MAR 13, 2015
  • Manufacturer Recall Number: 18S24
  • NHTSA Campaign ID: 18V592000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Recall Date: 09/05/2016
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
  • Potential Number of Units Affected: 2046297
  • Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
  • Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
  • Dates of Manufacture: JAN 18, 2012 to JAN 30, 2015
  • Manufacturer Recall Number: 16S30
  • NHTSA Campaign ID: 16V643000
ELECTRICAL SYSTEM:IGNITION Recall Date: 07/07/2015
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
  • Potential Number of Units Affected: 374781
  • Consequence: If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
  • Remedy: Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
  • Dates of Manufacture: APR 21, 2014 to JUN 11, 2015
  • Manufacturer Recall Number: 15C06
  • NHTSA Campaign ID: 15V436000

2015 Ford C-Max Hybrid Warranty

The 2015 Ford C-Max Hybrid comes with a three-year/36,000-mile new vehicle warranty and a five-year/60,000-mile powertrain warranty. The C-Max’s hybrid components are covered by an eight-year/100,000-mile warranty.

Warranty information last updated: 7/15/19

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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