2014 Ford C-Max Hybrid

Reliability


#7 out of 10 in 2014 Wagons

$9,764 - $11,785

2014 Ford C-Max Hybrid Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2014 Ford C-Max Hybrid Recalls

There have been 5 safety recalls issued from NHTSA.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH Recall Date: 09/05/2016
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
  • Potential Number of Units Affected: 2046297
  • Consequence: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
  • Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
  • Dates of Manufacture: JAN 18, 2012 to JAN 30, 2015
  • Manufacturer Recall Number: 16S30
  • NHTSA Campaign ID: 16V643000
AIR BAGS Recall Date: 09/25/2014
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
  • Potential Number of Units Affected: 746842
  • Consequence: The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
  • Remedy: Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
  • Dates of Manufacture: JAN 18, 2012 to NOV 20, 2013
  • Manufacturer Recall Number: 14S21
  • NHTSA Campaign ID: 14V597000
STEERING Recall Date: 08/21/2014
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
  • Potential Number of Units Affected: 508
  • Consequence: The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
  • Remedy: Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
  • Dates of Manufacture: AUG 07, 2014 to AUG 14, 2014
  • Manufacturer Recall Number: 14S18
  • NHTSA Campaign ID: 14V514000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Recall Date: 05/06/2014
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
  • Potential Number of Units Affected: 594785
  • Consequence: If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
  • Remedy: Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
  • Dates of Manufacture: OCT 04, 2011 to FEB 23, 2014
  • Manufacturer Recall Number: 14S04
  • NHTSA Campaign ID: 14V237000
SEATS:FRONT ASSEMBLY:RECLINER Recall Date: 04/01/2014
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
  • Potential Number of Units Affected: 43135
  • Consequence: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
  • Remedy: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
  • Dates of Manufacture: JUL 22, 2012 to MAY 27, 2013
  • Manufacturer Recall Number: 14C03
  • NHTSA Campaign ID: 14V164000

2014 Ford C-Max Hybrid Warranty

Warranty information last updated: 2/21/18

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