2013 Ford C-Max Hybrid

Reliability


#6 out of 9 in 2013 Wagons

$9,006 - $9,778

2013 Ford C-Max Hybrid Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2013 Ford C-Max Hybrid Recalls

There have been 8 safety recalls issued from NHTSA.

EQUIPMENT Recall Date: September 10, 2018
  • Summary: Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
  • Potential Number of Units Affected: 49,197
  • Consequence: An overheated cord can increase the risk of a fire.
  • Remedy: Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall is expected to begin September 17, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 18V592000
ELECTRICAL SYSTEM Recall Date: 12/01/2015
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
  • Potential Number of Units Affected: 9017
  • Consequence: The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
  • Remedy: Ford will notify owners, and dealers will replace the current crimped splices with new splices, free of charge. The recall began on January 7, 2016. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 14S17-S1.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 15V813000
AIR BAGS Recall Date: 09/25/2014
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
  • Potential Number of Units Affected: 746842
  • Consequence: The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
  • Remedy: Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. Owners will be sent an interim notification in mid-November 2014. A second notification will be sent when the remedy parts are available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
  • Dates of Manufacture: FEB 02, 2012 to AUG 23, 2013
  • Manufacturer Recall Number: 14S21
  • NHTSA Campaign ID: 14V597000
AIR BAGS Recall Date: 05/07/2014
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
  • Potential Number of Units Affected: 594,785
  • Consequence: If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
  • Remedy: Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall is expected to begin May 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 14V237000
SEATS:FRONT ASSEMBLY:RECLINER Recall Date: 04/01/2014
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
  • Potential Number of Units Affected: 43135
  • Consequence: The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
  • Remedy: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall is expected to begin around May 19, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
  • Dates of Manufacture: AUG 14, 2012 to SEP 09, 2013
  • Manufacturer Recall Number: 14C03
  • NHTSA Campaign ID: 14V164000
ELECTRICAL SYSTEM , EQUIPMENT Recall Date: 10/17/2013
  • Summary: Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
  • Potential Number of Units Affected: 23,000
  • Consequence: Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.
  • Remedy: Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall is expected to begin at the end of October 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 or go to www.safercar.gov.
  • NHTSA Campaign ID: 13V475000
STRUCTURE Recall Date: 07/10/2013
  • Summary: Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."
  • Potential Number of Units Affected: 33,021
  • Consequence: In the event of a crash, an occupant could be at an increased risk of an injury.
  • Remedy: Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 or go to www.safercar.gov.
  • NHTSA Campaign ID: 13V303000
LATCHES/LOCKS/LINKAGES Recall Date: 03/07/2013
  • Summary: Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.
  • Potential Number of Units Affected: 5,675
  • Consequence: The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.
  • Remedy: Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall began on March 27, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.
  • Notes: Ford's recall campaign number is 13S02. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 13V085000

2013 Ford C-Max Hybrid Warranty

Warranty information last updated: 3/1/18

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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