2010 Dodge Ram HD

Reliability


2010 Dodge Ram HD Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2010 Dodge Ram HD Recalls

There have been 7 safety recalls issued from NHTSA.

POWER TRAIN Recall Date: December 20, 2017
  • Summary: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
  • Potential Number of Units Affected: 1,482,874
  • Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
  • Remedy: The remedy for this recall is still under development. The recall is expected to begin February 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
  • Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
  • NHTSA Campaign ID: 17V821000
ENGINE AND ENGINE COOLING:ENGINE:DIESEL Recall Date: 10/07/2014
  • Summary: Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
  • Potential Number of Units Affected: 314704
  • Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
  • Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. The recall is expected to begin December 5, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
  • Dates of Manufacture: MAR 26, 2009 to SEP 04, 2013
  • Manufacturer Recall Number: P65
  • NHTSA Campaign ID: 14V635000
STEERING:LINKAGES:TIE ROD ASSEMBLY Recall Date: 07/06/2011
  • Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008. BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE.. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
  • Potential Number of Units Affected: 242,780
  • Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
  • Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
  • Notes: CHRYSLER SAFETY RECALL NO. L16. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 11V350000
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID Recall Date: 12/07/2010
  • Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 DODGE RAM TRUCKS MANUFACTURED FROM MARCH 2009 THROUGH OCTOBER 2010. SOME VEHICLES EQUIPPED WITH DIESEL ENGINE AND A HYDROBOOST BRAKE SYSTEM MAY BE EQUIPPED WITH A POWER STEERING RESERVOIR CAP WITH EXCESSIVE VENT PRESSURE LEVELS THAT MAY RESULT IN BRAKE PEDALS THAT ARE SLOW TO RETURN.
  • Potential Number of Units Affected: 76122
  • Consequence: BRAKE LIGHTS THAT ARE SLOW TO EXTINGUISH COULD INCREASE THE RISK OF A CRASH.
  • Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE POWER STEERING RESERVOIR CAP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
  • Notes: CHRYSLER SAFETY RECALL NO. K33. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 10V616000
EQUIPMENT:OTHER:LABELS Recall Date: 10/07/2010
  • Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE RAM D2, DJ, AND DS-BODY VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." SOME VEHICLES HAVE BEEN BUILT WITH CERTIFICATION AND/OR SUPPLEMENTAL TIRE PRESSURE INFORMATION LABELS PRINTED WITH INCORRECT WEIGHT OR SEATING CAPACITY INFORMATION.
  • Potential Number of Units Affected: 840
  • Consequence: THE MISINFORMATION ON THESE LABELS COULD LEAD TO, AMONG OTHER THINGS, FAILURE TO FOLLOW PROPER VEHICLE LOADING SPECIFICATIONS THAT COULD INCREASE THE RISK OF A CRASH.
  • Remedy: OWNERS WILL BE PROVIDED WITH REPLACEMENT CERTIFICATION AND/OR SUPPLEMENTAL TIRE PRESSURE INFORMATION LABELS. AT THE CUSTOMER¿S OPTION, THEY MAY TAKE THEIR VEHICLE TO A CHRYSLER DEALER FOR INSTALLATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
  • Notes: CHRYSLER'S CAMPAIGN NUMBER IS K27. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 10V474000
ELECTRICAL SYSTEM:IGNITION:MODULE Recall Date: 05/06/2010
  • Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER 300, DODGE CHALLENGER, CHARGER, JEEP COMMANDER, GRAND CHEROKEE AND DODGE RAM VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A WIRELESS IGNITION NODE (WIN) MODULE EXHIBITING A BINDING CONDITION OF THE SOLENOID LATCH.
  • Potential Number of Units Affected: 40131
  • Consequence: THE RESULT OF THE DEFECT COULD LEAD TO A CONDITION WHERE THE KEY MAY BE REMOVED FROM THE IGNITION SWITCH (WIN MODULE) PRIOR TO PLACING THE SHIFTER IN PARK. THIS COULD RESULT IN THE POTENTIAL FOR UNINTENDED VEHICLE MOVEMENT AND COULD INCREASE THE RISK OF A CRASH.
  • Remedy: DEALERS WILL INSPECT AND REPLACE THE WIN MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
  • Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 10V200000
SERVICE BRAKES, HYDRAULIC Recall Date: 01/07/2010
  • Summary: CHRYSLER IS RECALLING MODEL YEAR 2010 CHRYSLER SEBRING; DODGE AVENGER AND NITRO; JEEP LIBERTY, COMMANDER AND GRAND CHEROKEE; AND MODEL YEAR 2009-2010 DODGE RAM TRUCK. THESE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY FORMED OR MISSING BRAKE BOOSTER INPUT ROD RETAINING CLIP.
  • Potential Number of Units Affected: 24177
  • Consequence: THIS COULD RESULT IN BRAKE FAILURE WITHOUT WARNING WHICH COULD CAUSE A CRASH.
  • Remedy: CHRYSLER WILL REPLACE THE BRAKE BOOSTER INPUT ROD RETAINING CLIP FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
  • Notes: CHRYSLER SAFETY RECALL NO. J37. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
  • NHTSA Campaign ID: 10V009000

2010 Dodge Ram HD Warranty

The 2010 Dodge Ram Heavy Duty comes with a three-year/36,000-mile basic warranty and a five-year/100,000-mile powertrain warranty.  That coverage is equal to what the Chevy Silverado HD and GMC Sierra HD provide, and is longer powertrain coverage than on the Ford Super Duty trucks.

Warranty information last updated: 7/28/10

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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