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2020 Dodge Journey Interior Review

Scorecard

Interior: 6.2

 The weaknesses of the 2020 Dodge Journey's interior outweigh its positives. On the plus side, the Journey has a user-friendly infotainment system and standard third-row seating. However, it lacks smartphone integration technology, and it has low-rent interior materials, a tiny third row, and a small cargo hold.

  • "Cheap-feeling bits such as a plasticky shifter and hollow-sounding interior door-trim panels are especially egregious on the priciest version." -- Car and Driver
  • "Hard plastics abound. Even the leather and faux leather trims on the seats and touch points are stiff and plasticky, and the cloth seat inserts feel unpleasantly synthetic. Most of what you touch feels light and cheap. We also noted a rattle in our tester's cabin, with just 2,000 miles on the odometer." -- Edmunds (2019)
  • "The quality of the cabin's plastics is actually not as bad as the low pricing might suggest." -- Kelley Blue Book (2019)

Seating

The three-row Journey has seating for up to seven people. Cloth upholstery and manually adjustable front seats are standard.

The first two rows are roomy, but there isn't much third-row space. As a result, only smaller passengers should sit back there. Critics are split as to how comfortable and supportive the seats are.

Leather upholstery, heated front seats, a six-way power-adjustable driver's seat, and a leather-wrapped steering wheel are optional.

For securing child safety seats, the Journey has two complete sets of LATCH connectors for the rear outboard seats. The rear middle seat has an upper tether and one lower anchor, and it has the ability to borrow a lower anchor from the passenger-side seat.

  • "Getting anyone to fit in the third row—even children—requires those in the second row to compromise their legroom." -- Car and Driver
  • "The driver's seat is soft and not very supportive except for the firm lumbar support. The passenger and second-row seats have firmer cushions because of hidden storage compartments/booster seats. The third row is stiff and flat." -- Edmunds (2019)
  • "The seats are supportive and comfortable, with quite an upright driving position, and their durable fabric covering has an easy-to-clean quality." -- Kelley Blue Book (2019)

Interior Features

The 2020 Journey’s standard Uconnect infotainment system is praised for being one of the easiest to use among class rivals. A 4.3-inch touch screen, six speakers, a USB port, push-button start, proximity keyless entry, dual-zone manual climate control, a rearview camera, and rear parking sensors are also standard.

Optional features include navigation, satellite radio, a six-speaker premium audio system, tri-zone automatic climate control, and a sunroof.

The Journey does not offer Android Auto or Apple CarPlay.

See 2020 Dodge Journey specs »

  • "Although every model features an easy-to-use touchscreen, the system has fewer features than many other Dodge products. Likewise, the larger screen is responsive, but we wish Apple CarPlay and Android Auto capability were offered here. There's also only a single USB port up front—not great for the device-happy spawn likely to inhabit the back seats." -- Car and Driver (2019)
  • "Most controls are straightforward, as is the simple touchscreen interface.” -- Edmunds (2019)
  • "The Uconnect infotainment system with the 8.4-inch touch screen ... includes physical buttons for the sound and climate systems that are easy to use." -- Kelley Blue Book (2019)

Cargo

The Journey has 10.7 cubic feet of space behind the third row, 37 cubic feet behind the second row, and 67.6 cubic feet with both rows folded down. Most midsize SUV rivals offer more cargo space than this Dodge. Small-item storage is plentiful, however.

  • "Practicality is one of the few areas where the Journey shines: its interior is easily configurable and it has tons of cubby storage for odds and ends, even if its total cargo capacity isn't as large as some competitors. You can fold down the 50/50-split third row and the 60/40-split second row to expand the available cargo space, although the Journey offers the least amount of total cargo space of the vehicles in this class." --- Car and Driver
  • "The Dodge Journey offers less cargo space than competitors but makes up for this deficit a bit by having quite a few cubbies and compartments around the cabin." -- Edmunds (2019)
  • "The 2nd- and 3rd-row seats fold down to create a flat load-space floor. Even the front-passenger seat gets in on this folding act, bringing some great cargo-carrying flexibility. In addition, that front-passenger seat has a stowage compartment in its base, while there are plenty of cubby holes around the cabin, including some hidden ones." -- Kelley Blue Book (2019) 
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2020 Dodge Journey

MSRP: $23,675 - $28,595

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