$14,040 - $19,833

2016 Dodge Journey Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2016 Dodge Journey Recalls

There have been 4 safety recalls issued from NHTSA.

ELECTRICAL SYSTEM:WIRING Recall Date: 05/16/2018
  • Summary: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
  • Potential Number of Units Affected: 4846885
  • Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
  • Dates of Manufacture: MAY 12, 2013 to MAY 15, 2018
  • Manufacturer Recall Number: U49
  • NHTSA Campaign ID: 18V332000
ENGINE AND ENGINE COOLING:ENGINE Recall Date: 12/15/2016
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
  • Potential Number of Units Affected: 42231
  • Consequence: If the engine stalls, there is an increased the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will replace the crankshaft or camshaft sensor, free of charge. The recall began February 8, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S89.
  • Dates of Manufacture: MAY 08, 2016 to JUL 14, 2016
  • Manufacturer Recall Number: S89
  • NHTSA Campaign ID: 16V907000
POWER TRAIN:AUTOMATIC TRANSMISSION Recall Date: 06/23/2016
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
  • Potential Number of Units Affected: 26298
  • Consequence: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
  • Dates of Manufacture: AUG 16, 2015 to JAN 28, 2016
  • Manufacturer Recall Number: S44
  • NHTSA Campaign ID: 16V461000
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS Recall Date: 05/05/2016
  • Summary: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
  • Potential Number of Units Affected: 8569
  • Consequence: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
  • Dates of Manufacture: JUL 30, 2007 to NOV 11, 2015
  • Manufacturer Recall Number: S08
  • NHTSA Campaign ID: 16V273000

2016 Dodge Journey Warranty

Warranty information last updated: 3/13/19

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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