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2020 Dodge Durango Review

The 2020 Dodge Durango places near the bottom of our midsize SUV rankings because of its ponderous handling, below-average safety score, and terrible predicted reliability rating.

Pros & Cons

  • Powerful optional V8 engines
  • Spacious, comfortable seats
  • User-friendly infotainment features
  • Terrible predicted reliability rating
  • Low safety score
  • Slow steering response

New for 2020

  • Minor changes to R/T trim's standard and optional appearance features




Critics' Rating: 8.4
Performance: 6.8
Interior: 8.3
This rating isn’t available yet for the current model year. In the meantime, last year’s rating of 8.5 for safety is being used to calculate this vehicle’s overall score.
J.D. Power Ratings Logo

Is the Dodge Durango a Good SUV?

No, the Durango isn’t a very good SUV. In addition to the weaknesses listed above, this Dodge SUV has a lower interior quality, less cargo space, and worse fuel economy than many of its rivals. The Durango’s strengths include a roomy cabin and easy-to-use technology, but you can find those attributes in other midsize SUVs.

Should I Buy the Dodge Durango?

You should only buy the Durango if you’re hungry for the Hemi V8 muscle and thrilling power found in the Durango R/T or SRT. Those looking for a family-friendly vehicle with a high predicted reliability rating will want to settle on another SUV.

Though it doesn’t have the Durango’s powerful engine lineup, the Mazda CX-9 has athletic handling and an elegant cabin. The fully redesigned Ford Explorer is pricier than the Durango, but it has more fuel-efficient engine options and a better predicted reliability rating.

Compare the Durango, CX-9, and Explorer »

Should I Buy a New or Used Dodge Durango?

Dodge made only minor adjustments to the Durango for the 2020 model year. The R/T trim's optional appearance packages have new badging and wheel designs. You can also spring for a package in the 2020 Durango R/T that includes a suede headliner and a suede-wrapped instrument panel.

Given these minor changes, you may want to consider nearly identical 2018 or 2019 Durango models. There were no major changes for the 2019 model, but the 2018 Durango gained a standard rearview camera, Android Auto, and Apple CarPlay. The Durango SRT was also introduced for the 2018 model year.

If you're considering an older model, be sure to read our 2018 Durango and 2019 Durango reviews to help make your decision. Also, check out our Used Car Deals page to learn about savings and discounts you can find on used cars.

Compare the 2018, 2019, and 2020 Durango »

We Did the Research for You: 55 Reviews Analyzed

We analyzed 55 Dodge Durango reviews – along with reliability ratings, fuel economy estimates, and more – to help you decide if the 2020 Durango is the right new car for you. This full review of the 2020 Dodge Durango incorporates applicable research for all model years in this generation, which spans the 2011 through 2020 model years.

Why You Can Trust Us

U.S. News & World Report has been ranking cars, trucks, and SUVs since 2007, and our team has more than 75 years of combined automotive industry experience. To remain objective, we don't accept expensive gifts or trips from car companies, and an outside team manages the advertising on our site.

How Much Does the Dodge Durango Cost?

The 2020 Dodge Durango starts at $30,495, which is about average for a midsize SUV. Rear-wheel drive is standard, and most trims offer all-wheel drive for an additional $2,600. The sporty Durango R/T retails for $43,995, and the high-performance Durango SRT costs $62,995.

Check out our U.S. News Best Price Program for great deals at your local Dodge dealer. You can also find excellent manufacturer incentives on our Dodge deals page.

Dodge Durango Versus the Competition

Which Is Better: Dodge Durango or Mazda CX-9?

The well-rounded Mazda CX-9 ranks near the top of the midsize SUV class. It lacks the brute muscle of the Durango’s V8 engines, but a turbocharged four-cylinder engine gives this Mazda plenty of pep. It boasts engaging handling and a plush ride. While the Durango gets mixed reviews for its interior quality, the CX-9's cabin is richly appointed for a nonluxury vehicle. Both of these SUVs seat up to seven people, but the Durango’s third row is a little roomier than the CX-9's. You’ll also get a little more cargo space with the Dodge. The CX-9 serves up a few more standard driver assistance features as well as a better predicted reliability rating. Unless you need the Durango's extra cargo space, the CX-9 is a better choice in this comparison.

Which Is Better: Dodge Durango or Ford Explorer?

Much like the Durango, the fully redesigned Ford Explorer has a lineup of powerful engine options, an intuitive infotainment system, and a good amount of cargo space. Compared to its Dodge rival, the Ford feels a little more composed around turns, and it gets slightly better gas mileage. The Explorer also boasts more standard safety features and earns a better predicted reliability rating than the Durango. On the other hand, the Durango has a roomier third row and a much lower base price. Choosing between these two comes down to personal preference, but we suggest you add some higher-ranked SUVs to your shopping list.

Compare the Durango, CX-9, and Explorer »

Durango Interior

How Many People Does the Durango Seat?

In its standard configuration, the Durango seats five people. An available third row is optional in the base trim and standard in all other models, boosting the seating capacity to seven. Three-row models can be had with second-row captain’s chairs that take the limit down to six people.

The first- and second-row seats are comfortable, even on long drives. It’s easy to get into the third row, and even adult travelers should have enough space back there.

Seating options include eight-way power-adjustable front seats, heated and ventilated front seats, heated second-row seats, and various combinations of leather upholstery, including suede and Nappa.

Durango and Child Car Seats

The Durango has a complete set of LATCH connectors for each second-row outboard seat, along with a tether anchor for the second-row middle seat (if equipped) and all third-row seats.

The Insurance Institute for Highway Safety gave the LATCH system the second-highest rating of Acceptable for ease of use. All the lower anchors are easy to find and access, but you might confuse the tether anchors for other hardware on the back of the seats.

Durango Interior Quality

The interior quality of the Durango ranges from adequate in the base model to upscale as you move up into the higher trims. Some models offer quality leather and suede upholsteries as well as upholstered dashboards and consoles. Still, the Durango has gone almost a decade without a full redesign; many rivals boast more modern and upscale designs.

Durango Cargo Space

This Dodge SUV has a good amount of cargo space, but it still comes in about average compared to the rest of the midsize SUV segment. Behind the third row of seats, there’s 17.2 cubic feet of storage room. Fold down those last two seats to open up 43.3 cubic feet, and you get a maximum cargo capacity of 85.1 cubic feet with all the rear seats folded. The Durango’s front passenger seat also folds flat, allowing you to haul long items.

Durango Infotainment, Bluetooth, and Navigation

All Durango models come standard with the Uconnect infotainment system. The touch screen measures 7 inches or 8.4 inches, depending on the trim, with the latter version bringing in navigation functionality. Android Auto and Apple CarPlay are standard, which gives smartphone users access to their devices using the Durango's touch screen.

On-screen buttons are large, and the interface is user-friendly. You don't have to rely on the touch screen for everything, though, as things like climate settings can be changed via the touch screen or by using big knobs on the center stack.

Options include a nine-speaker Alpine stereo or a 19-speaker Harman Kardon stereo, a rear-seat DVD entertainment system, satellite radio, remote start, and a household-style power outlet.

Read more about interior »

Durango Performance

Durango Engine: A Mixed Bag

The 2020 Durango comes equipped with a standard V6 engine that puts out up to 295 horsepower. That’s a decent amount of muscle for a V6. While this engine gets the Durango moving from a stop just fine, it can feel underwhelming when accelerating at higher speeds.

The Durango’s two optional Hemi V8s more than alleviate any concerns about power or acceleration. The first, a 5.7-liter engine, makes 360 horsepower and comes standard in the Durango R/T (optional in the Citadel model). The Durango SRT features a 475-horsepower 6.4-liter V8. Both of these muscle car-inspired powertrains launch the Durango off the line with authority and deliver excellent top-end passing power. In fact, the SRT can launch from zero to 60 mph in 4.4 seconds.

An eight-speed automatic transmission comes standard regardless of the engine you choose. This gearbox does a good job of making the most of the available power, but it can jump around between gears in certain scenarios.

Durango Gas Mileage: Nothing Special

The EPA estimates that the Durango with its standard setup, a V6 engine and rear-wheel drive, gets 19 mpg in the city and 26 mpg on the highway. Opting for all-wheel drive lowers those numbers to 18 mpg city and 25 mpg highway. Both ratings are about average for a V6-powered midsize SUV.

With the 5.7-liter V8 engine, the Durango returns 14 mpg city and 22 mpg highway, while the 6.4-liter V8 comes in at a paltry 13/19 mpg city/highway.

Durango Ride and Handling: Slow Steering

The Durango is a pretty large SUV, and it drives like one. It can feel heavy and lumbering going around turns, there isn’t a lot of feedback from the road, and the steering is slow. On the plus side, the ride quality is good even over harsh surfaces, and little road or wind noise enters the cabin.

Those looking for the sportiest drive will want to opt for the R/T or SRT models. The R/T comes with enhanced sport steering and a rear load-leveling suspension. The all-wheel-drive SRT has upgraded Brembo performance brakes and a high-performance adaptive damping suspension.

Durango Towing

The Durango has one of the highest towing capacities in the class. When properly equipped, a V6-powered model can tow up to 6,200 pounds. Models with the smaller V8 can tow up to 7,400 pounds, and the SRT with its larger V8 can pull up to 8,700 pounds.

Read more about performance »

Durango Reliability

Is the Dodge Durango Reliable?

The 2020 Dodge Durango has an abysmal predicted reliability rating of two out of five from J.D. Power. That’s the lowest score that the organization gives to vehicles.

Dodge Durango Warranty

Dodge covers the Durango with a three-year/36,000-mile basic warranty and a five-year/60,000-mile powertrain warranty.

Read more about reliability »

Durango Safety

Durango Crash Test Results

The National Highway Traffic Safety Administration gave the 2020 Dodge Durango an overall safety rating of four out of five stars. The Durango earned four stars in the frontal crash test and five stars in the side crash test. Rear-wheel-drive models received four stars in the rollover test, while all-wheel-drive versions got three stars.

The Insurance Institute for Highway Safety has not tested the 2020 Durango, but it gave the mostly similar 2019 Durango mixed scores. That model received the highest mark of Good in four crash tests and the second-lowest rating of Marginal in the driver's side small overlap front test. The Durango's optional front crash prevention system earned the best possible score for the effectiveness of those features. However, all tested versions of the car's headlights received a rating of Marginal for how well they illuminate the road ahead.

Durango Safety Features

A rearview camera is the only driver assistance feature that comes standard in the Durango. Options include front and rear parking sensors, blind spot monitoring, rear cross traffic alert, automatic high-beam headlights, rain-sensing windshield wipers, adaptive cruise control, forward collision warning, automatic emergency braking, lane departure warning, and lane keep assist.

Read more about safety »

Durango Dimensions and Weight

The Dodge Durango is 16.8 feet long. Its curb weight ranges from 4,680 to 5,510 pounds.

Where Is the 2020 Dodge Durango Built?

Dodge builds the Durango in Detroit.

Which Dodge Durango Model Is Right for Me?

The 2020 Dodge Durango comes in a number of trim levels. Most models feature a 3.6-liter V6 engine, while the performance-oriented R/T and SRT each have distinct Hemi V8 engines. Rear-wheel drive is standard, and all-wheel drive is a $2,600 option in most trims. The Durango SRT is only available with all-wheel-drive.

The base model is a pretty good value, with tri-zone automatic climate control and a standard touch-screen infotainment system with Android Auto and Apple CarPlay. For another $4,000 or so, step up to the GT and you’ll get satellite radio and rear parking sensors. This is also the first trim in which you can upgrade to a larger infotainment screen. With the GT Plus trim, you can add a number of active safety features. 

Dodge Durango SXT

The 2020 Dodge Durango SXT starts at $30,495. Standard features include cloth upholstery, tri-zone automatic climate control, a 7-inch digital gauge cluster, a rearview camera, and a 7-inch touch-screen infotainment system with a six-speaker stereo, two USB ports, Android Auto, and Apple CarPlay. Third-row seating is optional for $1,095.

The SXT Plus costs $34,590 and includes an eight-way power-adjustable driver's seat along with third-row seats. It also gives you access to options such as leather upholstery ($795), second-row fold-and tumble captain's chairs ($1,095), and a sunroof ($1,295). Blind spot monitoring and rear cross traffic alert are optional for $495. The $1,645 Popular Equipment Group adds heated front seats, a heated steering wheel, a power liftgate, and an auto-dimming rearview mirror.

Dodge Durango GT

The Durango GT retails for $34,645 and features a fold-and-tumble second-row bench seat, satellite radio, rear parking sensors, an auto-dimming rearview mirror, and a universal garage door opener. You can upgrade the GT's infotainment system with an 8.4-inch screen and navigation for $995.

The $38,995 Durango GT Plus comes with leather and suede upholstery, a power liftgate, and remote start. New options include the Safety/Security and Convenience Group, which adds automatic high-beam headlights, HID low-beam headlights, a power tilt-and-telescoping steering wheel, and rain-sensing windshield wipers for $1,395.

For $2,495, the Premium Group includes a nine-speaker Alpine stereo, a sunroof, and the 8.4-inch touch screen with navigation. The Technology Group also costs $2,495 and adds adaptive cruise control, forward collision warning, automatic emergency braking, lane departure warning, and lane keep assist. A rear-seat DVD entertainment system is available for $1,995.  

Dodge Durango Citadel

The Dodge Durango Citadel has a starting price of $42,995. Additional standard features include an eight-way power-adjustable passenger seat, heated first- and second-row seats, second-row captain's chairs, an 8.4-inch touch screen, navigation, a nine-speaker Alpine stereo, front parking sensors, heavy-duty brakes, automatic high-beam headlights, power-folding and heated outside mirrors, a sunroof, rain-sensing windshield wipers, and a household-style power outlet.

A 5.7-liter Hemi V8 engine is optional for $3,995, and a 19-speaker Harman Kardon stereo will cost you $995.

Dodge Durango R/T

As the first of two higher-performance variants, the Durango R/T has a base price of $43,995. In addition to a 5.7-liter Hemi V8 engine, it comes with performance-tuned steering and a rear load-leveling suspension.

Dodge Durango SRT

The range-topping Durango SRT will set you back $62,995. Performance is boosted by a 6.4-liter Hemi V8, standard all-wheel drive, Brembo performance brakes, and a high-performance adaptive damping suspension. You also get ventilated front seats and Nappa leather and suede upholstery.

Check out our U.S. News Best Price Program for great savings at your local Dodge dealer. You can also find excellent manufacturer incentives on our Dodge deals page.

See 2020 Dodge Durango specs and trims »

The Final Call

The 2020 Dodge Durango offers few advantages over the bulk of its class rivals. Unless you have your sights set on one of the performance-oriented versions, you’re probably better off passing on this Dodge.

Don’t just take our word for it. Check out comments from some of the reviews that drive our rankings and analysis.

  • In the 2020 Dodge Durango SUV, you’ll find room for seven passengers, a phalanx of high-tech infotainment and driver assists, and a set of engine options no Subaru, Honda or Toyota can match. … And while the Durango’s design is getting up there in years, it still offers all the things families look for in an SUV, like comfort, style and safety. Just don’t look for stellar resale value." -- Kelley Blue Book
  • Dodge went out of its way to build into Durango a degree of capability simply not available in other 3-row crossovers. It's towing prowess, when appropriately equipped, is dazzling. … Interior trappings are just so-so, and build quality a bit lackluster. Roomy enough for adults, the third-row seat only offers two seat belts. Whatever your ultimate reason for purchasing a Durango, you will be making some trade-offs." -- Autotrader (2019)
  • "The Durango's fundamentals — including extraordinary towing capacity, available V8 power, and adult-size space in the third row — are key to its enduring appeal. … If you can find a powertrain that suits your needs, whether a V6 or a V8, there's a lot to like. Even at this advanced stage in its life cycle, the Durango remains one of the most capable and well-rounded three-row crossovers you can buy." -- Edmunds (2019)


Expert Advice

Last Updated: November 1, 2019

Rising Sales: Sales of the Dodge Durango sit in the lower half of the competitive midsize SUV segment. However, Durango sales have increased 6.2 percent through the third quarter of 2019 relative to the same period last year.

Research more buying advice »
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