JD Power Study Shows Auto Quality Improving

Posted: August 7, 2008

JD Power and Associates has released its annual automotive dependability study, and for the 14th straight year, Lexus stands atop the list.  Overall, the dependability of the average new car has improved over last year, according to Power's analysis. 

The study ranks vehicle brands by the number of problems reported for each 100 vehicle sold. The AP reports, "Lexus had 120 problems per 100 vehicles, down from 145 last year."   

The five most reliable automakers in the study included two domestic makes.  "Ford Motor Co.'s Mercury brand ranked second, followed by General Motors Corp.'s Cadillac. Toyota was fourth, and Honda Motor Co.'s Acura luxury brand was fifth."  The lowest-performing brand in the study, Land Rover, showed 344 problems per 100 new vehicles.

The automotive industry showed an overall improvement, with the industry average falling from 216 problems per vehicle last year to just 206 this year. 

The AP notes that the most common complaint cited in the study was wind noise, "followed by noisy brakes, pulling to the left or right, dashboard issues and window fogging." 

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