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2018 Chrysler Pacifica Hybrid Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2018 Chrysler Pacifica Hybrid Recalls

There have been 4 safety recalls issued from NHTSA.

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH Recall Date: 06/08/2020
  • Summary: Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
  • Potential Number of Units Affected: 23079
  • Consequence: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
  • Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precaut...
  • Manufacturer Recall Number: W46
  • NHTSA Campaign ID: 20V334000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM Recall Date: 02/27/2019
  • Summary: Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
  • Potential Number of Units Affected: 47771
  • Consequence: A control arm separation could increase the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
  • Dates of Manufacture: OCT 31, 2017 to FEB 27, 2018
  • Manufacturer Recall Number: V15
  • NHTSA Campaign ID: 19V143000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Recall Date: 10/18/2018
  • Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
  • Potential Number of Units Affected: 10260
  • Consequence: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
  • Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
  • Dates of Manufacture: AUG 15, 2016 to AUG 06, 2018
  • Manufacturer Recall Number: U94
  • NHTSA Campaign ID: 18V740000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD Recall Date: 08/08/2018
  • Summary: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
  • Potential Number of Units Affected: 12779
  • Consequence: A vehicle stall can increase the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
  • Manufacturer Recall Number: U87
  • NHTSA Campaign ID: 18V524000

2018 Chrysler Pacifica Hybrid Warranty

Chrysler covers the 2018 Pacifica Hybrid with a three-year/36,000-mile warranty and a five-year/60,000-mile powertrain warranty.

Warranty information last updated: 8/18/20

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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