2018 Chrysler Pacifica Hybrid

Reliability


#3 out of 6 in 2018 Minivans

2018 Chrysler Pacifica Hybrid Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2018 Chrysler Pacifica Hybrid Recalls

There have been 1 safety recalls issued from NHTSA.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Recall Date: 10/18/2018
  • Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
  • Potential Number of Units Affected: 10021
  • Consequence: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
  • Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
  • Dates of Manufacture: AUG 15, 2016 to AUG 06, 2018
  • Manufacturer Recall Number: U94
  • NHTSA Campaign ID: 18V740000

2018 Chrysler Pacifica Hybrid Warranty

Chrysler covers the 2018 Pacifica Hybrid with a three-year/36,000-mile warranty and a five-year/60,000-mile powertrain warranty.

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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