$29,147 - $31,090

2017 Chrysler Pacifica Hybrid Reliability Ratings

Our reliability score is based on the J.D. Power and Associates Vehicle Dependability Study (VDS) rating or, if unavailable, the J.D. Power Predicted Reliability rating.

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2017 Chrysler Pacifica Hybrid Recalls

There have been 4 safety recalls issued from NHTSA.

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH Recall Date: 06/08/2020
  • Summary: Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
  • Potential Number of Units Affected: 23079
  • Consequence: A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
  • Remedy: FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. Owner Notifications will begin on or about July 29, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precaut...
  • Manufacturer Recall Number: W46
  • NHTSA Campaign ID: 20V334000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Recall Date: 10/18/2018
  • Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
  • Potential Number of Units Affected: 10260
  • Consequence: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
  • Remedy: FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U94.
  • Dates of Manufacture: AUG 15, 2016 to AUG 06, 2018
  • Manufacturer Recall Number: U94
  • NHTSA Campaign ID: 18V740000
EQUIPMENT:OTHER:LABELS Recall Date: 06/12/2017
  • Summary: Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
  • Potential Number of Units Affected: 100
  • Consequence: The incorrect tire label may cause customer confusion, potentially resulting in vehicle overloading, increasing the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will replace tire placard label, free of charge. The recall began July 6, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T37.
  • Dates of Manufacture: OCT 03, 2016 to MAY 17, 2017
  • Manufacturer Recall Number: T37
  • NHTSA Campaign ID: 17V375000
HYBRID PROPULSION SYSTEM: INVERTER Recall Date: 06/08/2017
  • Summary: Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
  • Potential Number of Units Affected: 1375
  • Consequence: A vehicle that suddenly cannot be driven, increases the risk of a crash.
  • Remedy: Chrysler will notify owners, and dealers will reprogram the Powertrain Control Module, Battery Pack Control Module, On Board Charging Module, and PIM, free of charge. The PIM will be replaced as necessary. The recall began on September 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T34.
  • Dates of Manufacture: AUG 11, 2016 to JUN 20, 2017
  • Manufacturer Recall Number: T34
  • NHTSA Campaign ID: 17V371000

2017 Chrysler Pacifica Hybrid Warranty

Chrysler covers the 2017 Pacifica Hybrid with a three-year/36,000-mile basic warranty and a five-year/60,000-mile powertrain warranty.

Warranty information last updated: 8/17/20

J.D. Power and Associates Power Circle Ratings do not include all information used to determine J.D. Power and Associates awards. See JDPower.com for more information on Power Circle Ratings. Your experience may vary.

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