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$39,995 - 45,845 MSRP

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2020 Chrysler Pacifica Hybrid Review

The 2020 Chrysler Pacifica Hybrid ranks highly on the strength of a roomy, comfortable cabin and user-friendly features. It also has swift acceleration and poised handling.

Pros & Cons

  • Peppy acceleration
  • Great fuel economy and electric range
  • Intuitive technology
  • Three rows of spacious seats
  • High base price
  • Loud engine

New for 2020

  • Universal garage door opener and second-row sunshades now standard
  • Optional Red S Appearance package
  • Optional Stow 'n Place roof rack

Rankings & Research

The 2020 Chrysler Pacifica Hybrid's #2 ranking is based on its score within the Hybrid and Electric SUVs category. Currently the Chrysler Pacifica Hybrid has a score of 8.3 out of 10, which is based on our evaluation of 20 pieces of research and data elements using various sources.




Critics' Rating: 9.3
Performance: 7.3
Interior: 8.4
This rating isn’t available yet for the current model year. In the meantime, last year’s rating of 9.4 for safety is being used to calculate this vehicle’s overall score.
J.D. Power Ratings Logo

Is the Chrysler Pacifica Hybrid a Good Minivan?

Yes, the Chrysler Pacifica Hybrid is a good minivan. It has seven welcoming seats, an easy-to-use infotainment system, and plenty of cargo space. The added torque from the electric motors help this van move quickly off the line. Unsurprisingly, the Pacifica Hybrid is more fuel-efficient than every other minivan. When compared to hybrid and electric SUVs, however, the Pacifica Hybrid is below average in that regard.

Should I Buy the Chrysler Pacifica Hybrid?

The Chrysler Pacifica Hybrid starts at around $40,000, which may not seem like the best buy. However, it has a solid list of standard amenities, and on average, you'll only spend about $1,000 annually for combined fuel and charging costs. Chryslers are still eligible for the maximum federal tax credit of $7,500, which can help offset your total expense.

Still, it's worth cross-shopping some nonhybrid minivans. The Toyota Sienna comes standard with several driver assistance features, and it's the only minivan that you can get with all-wheel drive. The Honda Odyssey has a classy interior, a ton of cabin space, and engaging handling.

Compare the Pacifica Hybrid, Sienna, and Odyssey »

Should I Buy a New or Used Chrysler Pacifica Hybrid?

The Chrysler Pacifica Hybrid launched for the 2017 model year. There have been few major changes since its inception, with the most notable one being the introduction of standard Android Auto and Apple CarPlay for 2018. You're likely better off skipping a new model and getting a used Pacifica Hybrid, which will probably cost thousands of dollars less.

Be sure to read our 2017 Pacifica Hybrid, 2018 Pacifica Hybrid and 2019 Pacifica Hybrid reviews to help make your decision, then check out our Used Car Deals page to learn about savings and discounts you can find on used cars.

Compare the 2018, 2019, and 2020 Pacifica Hybrid »

We Did the Research for You: 18 Reviews Analyzed

We analyzed 18 Chrysler Pacifica Hybrid reviews – along with reliability ratings, fuel economy estimates, and more – to help you decide if the 2020 Pacifica Hybrid is the right new car for you. This 2020 Chrysler Pacifica Hybrid review incorporates applicable research for all model years in this generation, which runs from 2017 to 2020.

Why You Can Trust Us

U.S. News & World Report has been ranking cars, trucks, and SUVs since 2007, and our team has more than 75 years of combined automotive industry experience. To remain objective, we don't accept expensive gifts or trips from car companies, and an outside team manages the advertising on our site.

How Much Does the Chrysler Pacifica Hybrid Cost?

The 2020 Chrysler Pacifica starts at $39,995. That's one of the highest retail prices in the hybrid and electric SUV class, and it also makes the Pacifica Hybrid the most expensive minivan.

Check out our U.S. News Best Price Program for great deals at your local Chrysler dealer.

Chrysler Pacifica Hybrid Versus the Competition

Which Is Better: Chrysler Pacifica Hybrid or Toyota Sienna?

The Pacifica Hybrid is a better vehicle than the Toyota Sienna. The Chrysler has a nicer interior, more second- and third-row passenger space, and a more user-friendly infotainment system. Of course, the Pacifica Hybrid is much better on gas, but both minivans have composed handling and a good amount of power. The Sienna is not without its advantages, such as the standard Toyota Safety Sense driver assistance technologies. It also has several more cubic feet of cargo space than the Pacifica. Additionally, the Sienna is the only minivan available with all-wheel drive, and it costs less than the Pacifica Hybrid by thousands of dollars.

Which Is Better: Chrysler Pacifica Hybrid or Honda Odyssey?

The Honda Odyssey is the total package of minivans. It has tons of cargo space, a top notch interior, lively handling, and a powerful engine. The Pacifica Hybrid gets very good EPA ratings, but the Odyssey still returns decent fuel economy for a gas-only minivan. The Pacifica Hybrid has a significantly higher base price, but the highest trim for both of these minivans have similar sticker prices. If fuel economy is your main priority, buy the Pacifica Hybrid. Otherwise, you're better off with the Odyssey.

Which Is Better: Chrysler Pacifica Hybrid or Chrysler Pacifica?

The Pacifica Hybrid and nonhybrid Chrysler Pacifica have more differences than just what is under the hood. The hybrid version has peppier acceleration thanks to its electric motors, while the regular Pacifica feels a little underpowered. You might notice some handling differences between these two as well since the hybrid has a lower center of gravity.

The Pacifica Hybrid features a standard 8.4-inch infotainment screen, while the nonhybrid has a 7-inch screen (the 8.4-inch unit is optional). These minivans have the same amount of cargo space, but you'll need to remove the second row in the Pacifica Hybrid to access the maximum cargo capacity. The Pacifica Hybrid only has seating for seven, while the gas-only Pacifica has seating for up to eight, with second-row seats that fold into the floor.

We suggest choosing the model that best fits your needs. On average, you'll spend about $750 more per year in gas with the regular Pacifica (MSRP: $33,495) than with the hybrid ($39,995). You'd have to drive the hybrid for almost nine years to make up that difference in cost.

Compare the Pacifica Hybrid, Sienna, and Odyssey »

Pacifica Hybrid Interior

How Many People Does the Pacifica Hybrid Seat?

The Chrysler Pacifica seats seven people, in contrast to other minivans that hold up to eight. Its sole configuration is two second-row captain's chairs and a third-row bench seat. The front seats are supportive, and they offer good outward visibility in all directions.

The middle-row seats are more comfortable than those in the nonhybrid Pacifica, which offers Stow n' Go bucket seats that have to be smaller so they can fold into the floor. Entry and exit for the back seats are both easy thanks to a low step-in height and standard power-sliding rear doors. You can also opt for hands-free rear doors. The third row is easy to access and has enough room for adults to ride in comfort.

Cloth upholstery and an eight-way power-adjustable driver's seat come standard. Higher trims include features such as leather upholstery, upgraded Nappa leather, a heated and leather-wrapped steering wheel, heated and ventilated front seats, and an eight-way power-adjustable passenger seat.

Pacifica Hybrid and Child Car Seats

There are four complete sets of LATCH connectors: one for each second-row seat and the third-row outboard seats. The Insurance Institute for Highway Safety gives the system the second-lowest rating of Marginal for ease of use.

All of the top tether anchors are hard to find, and you might mistake the third-row tethers for other hardware on the backs of the seats. It’s difficult to maneuver your hands in the tight spaces around the lower anchors. Furthermore, it requires a good amount of force to attach the car-seat straps.

Pacifica Hybrid Interior Quality

The Pacifica Hybrid has a modern, refreshing interior. Most surfaces are soft to the touch, and rich amenities like Nappa leather upholstery are a surprising option in a minivan. Still, you may notice some build-quality issues like uneven stitching or larger-than-normal door panel gaps.  

Pacifica Hybrid Cargo Space

The 2020 Pacifica Hybrid has 32.3 cubic feet of cargo space behind its last row of seats, which is on par with competing minivans. The third-row Stow 'n Go bench seat folds down into the floor, which opens up 87.5 cubic feet of space. Rivals in the hybrid and electric SUV class offer much less cargo space.

This Chrysler has a maximum cargo capacity of 140.5 cubic feet. However, the second-row seats don't fold, and you have to remove them completely from the vehicle in order to carry the most cargo. You'll want a second set of hands to help drag out these bulky, heavy seats.

Pacifica Hybrid Infotainment, Bluetooth, and Navigation

All Pacifica Hybrid models feature the Uconnect infotainment system with an 8.4-inch touch screen. This interface earns praise for its ease of use and simple menu structures. The on-screen buttons are large and clear, and the system processes your touch commands quickly. You may find that it requires a few extra steps to adjust the settings for some things, like the seat ventilation or the heated steering wheel. But that's about the only complaint.

Android Auto and Apple CarPlay smartphone integration come standard, as do voice recognition, HD Radio, satellite radio, tri-zone automatic climate control, and a 7-inch digital instrument cluster display. Optional features include remote start, navigation, two second-row USB ports, a third-row USB port, a 13-speaker Alpine or 20-speaker Harman Kardon stereo, and a tri-pane panoramic sunroof.

A single-screen overhead DVD rear seat entertainment system is also available. The top Limited model comes standard with the Uconnect Theater dual-screen setup, which includes two 10-inch seatback touch screens, wireless headphones, a household-style power outlet, and HDMI inputs.

Read more about interior »

Pacifica Hybrid Performance

Pacifica Hybrid Engine: Vantastic Electric Power

The Chrysler Pacifica's hybrid powertrain consists of a 3.6-liter V6 engine and two electric motors that combine to produce 260 horsepower. A continuously variable automatic transmission is standard. This minivan gets going from a stop with enthusiasm, and power surges thanks to instantly available torque from the electric motors.

Transitions from electric power to the gas engine are seamless, and there's plenty of power for merging or passing at higher speeds. However, the gas engine is loud and sounds a little unrefined.  

Pacifica Hybrid Gas Mileage: Impressive by Most Counts

The 2020 Pacifica Hybrid returns an EPA-estimated 82 MPG equivalent and 30 mpg combined city/highway. For more on MPGe ratings, checking out What Is MPGe?

As the only hybrid (or plug-in-hybrid) minivan on the market, this Pacifica is much more fuel-efficient than its nonhybrid rivals. However, it comes up a little short compared to the rest of the hybrid and electric SUV class.

The Pacifica Hybrid can go 32 miles on all-electric power. That electric range is longer than plug-in-hybrid SUV rivals.

Pacifica Hybrid Ride and Handling: Agreeable

The front-wheel-drive Pacifica glides over bumps in the road and uneven pavement. The batteries add extra weight, which lowers the minivan's center of gravity, giving the Pacifica composed handling. Like most hybrids, this Chrysler uses regenerative brakes that capture energy used to stop the car and transfers it to the batteries. The Pacifica Hybrid brakes feel more refined than most rivals, but they still might take a little getting used to.

Read more about performance »

Pacifica Hybrid Reliability

Is the Chrysler Pacifica Hybrid Reliable?

J.D. Power gives the 2020 Chrysler Pacifica Hybrid a predicted reliability rating of three out of five, which is about average.  

Chrysler Pacifica Hybrid Warranty

Chrysler covers the Pacifica Hybrid with a three-year/36,000-mile basic warranty and a five-year/60,000-mile powertrain warranty. Certain hybrid electrical components are covered for 10 years or up to 150,000 miles.

Read more about reliability »

How Much Does It Cost to Insure a Chrysler Pacifica Hybrid?

The cost of insuring a Chrysler Pacifica Hybrid will depend on a variety of factors, including your deductible, the level of coverage that you want, and the type of insurance that you choose. Your age, gender, location, credit score, and driving record can also have an impact on your insurance rates. Check out our car insurance guide to find the best policy for you.

Pacifica Hybrid Safety

Pacifica Hybrid Crash Test Results

Neither the National Highway Traffic Safety Administration nor the Insurance Institute for Highway Safety has crash tested the 2020 Chrysler Pacifica Hybrid.

Pacifica Hybrid Safety Features

The 2020 Pacifica Hybrid comes standard with blind spot monitoring, rear cross traffic alert, rear parking sensors, and a rearview camera. You can also opt for the Keysense feature, which lets you set speed, audio volume, and other limits for secondary drivers. Keysense also prevents some crash-avoidance features from being disabled.

To equip the Pacifica Hybrid with most other driver assistance technologies, you'll need to spring for the highest Limited trim and purchase an additional package. Doing so puts the cost of the minivan at almost $47,000. At a time when most brands are making active safety features standard in their vehicles (or offering them at lower price points), the Pacifica Hybrid sticks out in a bad way.

Optional advanced safety features include adaptive cruise control, a surround-view parking camera system, automatic high-beam headlights, forward collision warning, automatic emergency braking, lane departure warning, automatic parking assist, front parking sensors, and rain-sensing windshield wipers.

Read more about safety »

Pacifica Hybrid Dimensions and Weight

The Chrysler Pacifica Hybrid is 17 feet long. Its curb weight is 4,987 pounds, and its gross vehicle weight rating is 6,300 pounds.

Where Is the 2020 Chrysler Pacifica Hybrid Built?

Chrysler builds the Pacifica Hybrid in Canada.

Which Chrysler Pacifica Hybrid Model Is Right for Me?

The 2020 Chrysler Pacifica Hybrid comes in three trims: Touring, Touring L, and Limited. The two higher trims are available as 35th Anniversary Edition models, which have special badging and exclusive interior colors.

The three trims are separated by less than $6,000, so choosing between models depends on how strict your budget is.

The base model gives you most of the available infotainment technology, including an 8.4-inch touch screen, Android Auto, Apple CarPlay, and satellite radio. It also lets you add features like  heated seats and navigation without stepping up a full trim level. To get driver assistance features beyond the standard blind spot monitoring and rear cross traffic alert, you'll have to buy the top-of-the-line Limited model, and then a package on top of that.

Chrysler Pacifica Hybrid Touring

The 2020 Chrysler Pacifica Hybrid Touring starts at $39,995. The standard Uconnect infotainment system features an 8.4-inch touch screen, Android Auto, Apple CarPlay, a six-speaker stereo, a USB port, Bluetooth, voice recognition, HD Radio, and satellite radio.

There are also several standard safety features, including blind spot monitoring, rear cross traffic alert, rear parking sensors, and a rearview camera.

Other standard features include power-sliding rear doors, cloth upholstery, an eight-way power-adjustable driver's seat, tri-zone automatic climate control, an auto-dimming rearview mirror, second-row sunshades, a 7-inch digital instrument cluster display, and a universal garage door opener.

For $495, the Cold Weather Group adds heated front seats, a heated and leather-wrapped steering wheel, and remote start. Other optional features include a power liftgate ($595), navigation ($695), a rear-seat DVD entertainment system ($995), and the Keysense driver monitoring feature ($295).

Chrysler Pacifica Hybrid Touring L

Starting at $42,295, the Touring L trim adds leather upholstery, heated front seats, a leather-wrapped and heated steering wheel, a power liftgate, remote start, and third-row sunshades.

The $695 Premium Audio Group includes a 13-speaker Alpine stereo, an eight-way power-adjustable passenger seat, two second-row USB ports, and a third-row USB port.

Like the base trim, the Touring L is available with navigation, the rear-seat DVD entertainment system, and Keysense.  

Chrysler Pacifica Hybrid Limited

The range-topping Pacifica Hybrid Limited costs $45,745. Additional features include Nappa leather upholstery, an eight-way power-adjustable passenger seat, ventilated front seats, hands-free sliding doors, a hands-free power liftgate, power-folding outside mirrors, a household-style power outlet, a 20-speaker Harman Kardon stereo, navigation, a third-row USB port, and two 10-inch seatback touch screens.

The Advanced SafetyTec Group is $995. It adds adaptive cruise control, a surround-view parking camera system, automatic high-beam headlights, forward collision warning, automatic emergency braking, lane departure warning, automatic parking assist, front parking sensors, and rain-sensing windshield wipers. A tri-pane panoramic sunroof is optional for $1,795.  

Check out our U.S. News Best Price Program for great savings at your local Chrysler dealer.

See 2020 Chrysler Pacifica Hybrid specs and trims »

The Final Call

The 2020 Chrysler Pacifica Hybrid is one of a kind among minivans. Its main allure is excellent fuel efficiency, though a comfortable cabin and plenty of features add to its overall appeal. However, this van is pricey, so if you’re on more of a budget, check out some other family haulers before making a final decision.  

Don’t just take our word for it. Check out comments from some of the reviews that drive our rankings and analysis.

  • "The Pacifica is a competent and comfortable minivan. … We especially like -- and recommend -- the plug-in hybrid model." -- Kelley Blue Book
  • "If you're eco conscious and seeking out a family hauler, there's no better choice than the … Chrysler Pacifica Hybrid. Heck, there's a case to be made that it's actually the most appealing minivan, period -- hybrid or not." -- Autotrader (2019)
  • "In a field that consists of only six nameplates it shouldn’t be hard for any manufacturer to come up with something distinctive for its product. Hybrid power is just one of the 'somethings' that sets the Pacifica apart from the pack." -- Consumer Guide (2019)
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