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2019 Cadillac CTS Interior Review

Scorecard

Interior: 7.7

The 2019 Cadillac CTS has a generally upscale interior with premium materials, though there are some unimpressive touches. The front seats are spacious and comfortable, but the back seat and cargo space are small for the class. Some of the infotainment features aren’t particularly user-friendly.

  • "The car incorporates a good variety of solid materials. The use of glossy and reflective design elements is unfortunate, and the carpet looks somewhat cheap. But there's nice leather and high-quality paint and exterior design elements." -- Edmunds
  • "Inside, the CTS delivers a big dose of Cadillac luxury, with an attractive interior design complemented by available semi-aniline leather, a beautifully sculpted dash and contrasting suede and wood inserts. However, overall material quality and construction isn't up to what you'd get in an Audi, BMW, Mercedes or Volvo." -- Autotrader (2018)
  • "Cadillac's CTS interior features premium materials, world-class assembly quality and high-tech touches. Virtually everything is soft-touch and covered in leather, although base models get Leatherette (as do base models from Europe). The inviting ambiance is also as uniquely American as the exterior." -- Kelley Blue Book (2018)

Seating

The Cadillac CTS seats five people and comes standard with leatherette upholstery, eight-way power-adjustable front seats, and a leather-wrapped steering wheel. Optional features include leather upholstery, 20-way power-adjustable front seats, 16-way power-adjustable Recaro front seats, heated and ventilated front seats, heated rear seats, and a heated steering wheel. For attaching child safety seats, the CTS has two complete sets of LATCH connectors in the rear outboard seats and a tether anchor for the middle seat. The lower anchors are set deep in the seat and can require some force to attach the straps.

The CTS' front seats provide plenty of room, comfort and all-day support for the driver and passenger. Headroom is tight for tall occupants in the cramped second row, however, and provides less legroom than rivals offer.

  • "The heated and ventilated front seats strike a commendable balance of comfort and support. There's no discomfort even after three hours in the seat. The backseat backrest is on the upright side. … The front seats are reasonably spacious in both knee- and headroom, but more intimate widthwise than a BMW 5 Series or Mercedes-Benz E-Class. Rear toe room is snug, while kneeroom is good. Rear headroom is limited and not great for taller individuals." -- Edmunds
  • "The inviting ambiance is also as uniquely American as the exterior. The same is true for the rear seat, but be warned: There's a shortage of legroom compared to its primary rivals." -- Kelley Blue Book (2018)
  • "The CTS provides stretch-out space for front occupants, though it should be noted that the rear seats … are slightly small for the class." -- Left Lane News (2018)

Interior Features

Standard features in the 2019 CTS include proximity key entry, push-button start, a remote start, dual-zone automatic climate control, a rearview camera, the Teen Driver function, an 8-inch touch-screen infotainment system, Bluetooth, two USB ports, satellite radio, an 11-speaker Bose stereo, Android Auto, Apple CarPlay, wireless charging, a built-in Wi-Fi hot spot, and rear parking sensors.

Optional features include a sunroof, a 13-speaker Bose stereo, navigation, tri-zone automatic climate control, a power rear-window sunshade, rear-side-window sunshades, a 12.3-inch digital instrument cluster, a performance data and video recorder, automatic high beams, adaptive headlights, rain-sensing windshield wipers, a safety alert seat, lane departure warning, lane keep assist, blind spot monitoring, rear cross traffic alert, forward collision warning, a following distance indicator, a head-up display, a surround-view parking camera, a rearview mirror camera, automatic parking assist, adaptive cruise control, and forward and reverse automatic emergency braking.

Most reviewers find the CTS’ infotainment system somewhat cumbersome to operate, with an overreliance on touch controls.

See 2019 Cadillac CTS specs »

  • "The cabin is essentially devoid of knobs but has many touch-sensitive controls, suggesting style won out over function. The CUE infotainment system is responsive but not the most intuitive in its layout. … Standard inclusion of Apple CarPlay and Android Auto is a plus, but using the touchscreen interface for all native audio and navigation can be frustrating. Voice controls had limited success recognizing our navigation test case, but the voice interface is fairly nonrigid. … The screen flow can be finicky thanks to the touch-only interface. Swiping to scroll through presets doesn't work well." -- Edmunds
  • "Despite some very welcome updates, Cadillac's touchscreen tech interface can still irritate." -- Autotrader (2018)
  • "Cadillac's CUE entertainment system has improved remarkably over the years, and its quick response and seamless integration with iPhones and Android devices are second to one. Our favorite over-the-top touch: a power sliding cover for the cup holders." -- Kelley Blue Book (2018)

Cargo

The Cadillac CTS has 13.7 cubic feet of trunk space, which is small for the class. A 60/40 split-folding rear seat is optional. Critics like the trunk’s wide opening but bemoan its high liftover height and odd shape.

  • "The trunk space is adequate, and the liftover height is reasonable, if a touch higher than average. The trunk has a wide opening and is fairly deep. Our loaded test car only offers manual closing (no power close)." -- Edmunds
  • "Cargo space could be larger and better utilized. The trunk is wide at the back end (where golf clubs would go) but narrows considerably between the wheel wells, and the floor has raised edges. Sickle-shaped hinges are a bit low-tech for this price class, but they're covered to prevent damage to luggage. There are a couple of storage bins to the side and under the floor, but the rear seat backs don't fold." -- Consumer Guide (2014)
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